Best Window Repair in Phoenix AZ

Be forewarned! Do NOT hire this company! I received an estimate for work Irving Lopez was supposed to complete and I paid him in full and he did not do the work. In addition he lied to me because He said he replaced some broken tiles in the bathroom and all he did was paint over them. The contract was for him to fix some broken sliders on windows and he did not do that. The contract said he was to fix the garage door openers and I had to hire a garage door company to fix them after I paid him $1100 for a job and parts to include those items as well. Irving told me that he would send me the itemized receipt for the items I bought totaling in excess of $300 at Home Depot and never provided the itemized receipt. I paid over the phone with a credit card to Home Depot and he was supposed to provide me a photo or copy of the receipt listing the itemized items for which I paid. The most upsetting is that he would not even stand by his work after I contacted him after the work promised was not completed. He also left a disgusting toilet that stunk up the whole house. Don't trust Irving or this company!

Needed 3 bathrooms renovated. These guys got good reviews, thought anyone with military background would at least be responsive.  Wrong. 2 voicemails and 2 emails later, no response. Not a peep.  Crickets.  Called  two other companies and got what I had hoped to get from VetsBuilt- a call within a day or two and a timely appointment for estimates which were in line with my expectations.  Looking to waste some time?  Call these guys

They did fabulous work, were friendly, professional and had a highly competitive price for quality work! Give them a call!

I've had the pleasure of working with this team extensively through and office and clubroom renovation in 2019. They've been exceedingly responsive, honest and transparent. Vladimir brings a cool, collected and calm energy to the projects he's managing. I'm a very type "A" client and he handled my questions concerns and ideas with tact, poise and professionalism. I'd highly recommend this team for any of your renovation projects.

I have known Keith for years...found them on a site years back and asked if they could help my old boss paint some rooms in our office.  They did great!  Later, I hired them to paint some rooms in my home and install a super cool rock mailbox as my old one was falling apart.  They also painted my old bosses exterior of his home, did lots of electrical, installed some pigeon proof material, and he was super happy with them.  The company is super fast at communicating, estimates, and just  all around great people.  Ask for Keith...he will help get any/all projects taken care of. Amazing company folks...don't look anywhere else!!!

Great company with outstanding service and communication.  We will use them on the future as the need arises.

Great communication! Highly recommended handy man. Quick and easy. Not messy. Will def use again.

Requested a full remodel for our studio with Rene at Sunny View Drywall, recommended by a friend. We are very satisfied with the price, quality, and professional installation. Rene remodeled the studio in the timeframe that he promised. I will definitely be contacting Sunny View Drywall for any other services in the future!

We had a crack in our interior bedroom door which required the door to be replaced. After trying to replace ourselves, we called a professional to help. Stan was kind, professional, and managed expectations very well. Would definitely use his service again.

My older home needed some cosmetic and structural updates, and Jesus was able to provide what I was looking for, while also providing helpful suggestions and direction for the project. He and his crew did excellent work at an affordable price. I will 100% be using them for my next project.

I got to give Marvin a hand. He helped me do all last minute touch ups needed and install a few indoor signs so I can have a presentable grand opening. Him and his crew where at my office all day Sunday so that everything will be ready. I have even recommend Marvin to a few if my clients and they all love his service.

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

BEWARE: I hired David with "Mohave Leveling" to level an addition on my mobile home and add additional supports underneath. He requested a deposit of 20% for materials which is always a risk but I proceeded and sent the deposit. Once he received  the deposit He immediately disappeared, would not respond to countless calls and texts. At the time of this review he has still not responded or made it right, if he does I will edit this review