Best Marble Countertop Installation in Phoenix AZ

I never give poor reviews and really had high hopes based on the positive reviews ( although most are very old). I am really disappointed with this company. The owner Fabio came out to my home and gave us an estimate. We communicated for weeks planning my kitchen remodel with Jennifer. I purchased the materials needed and they gave me an appointment to come to the shop to review everything with the owner Fabio and sign the contract.
My husband and I took the day off to meet at their warehouse to look at quartzite materials and sign the contract. We arrived early and no one was at the shop. I called several times and finally an employee named Jennifer answers to tell us they will not be able to meet today.
I understand emergencies happen, but a phone call to cancel would have been the least they could do after we drove for 45 minutes to the shop. I should have not had to keep calling and be stuck outside in this Arizona heat trying to figure out what is going on. The owner Fabio never returned my call. No follow up to reschedule...nothing! Complete disregard for our time and project. Horrible service and a waste of time.
****Here is one of two estimates attached, I also have the text message transcripts between the company and I for our appointment that shows the date and time( Friday ) as well as other information regarding final colors and materials. Next time please be honest and just accept your mistake and apologize for wasting our time. I would have been happy to update my review based on that, but falsely claiming that I am not a customer when you have been to my home for an estimate and follow up is very unprofessional.
****

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

If you're looking for semi-custom high quality cabinets and countertops in the East valley, definitely check out Luxe Cabinetry! The team is extremely friendly, well priced, and knowledgeable to help find exactly what you're looking for. Highly recommend

I had an estimate scheduled with Diamond on Aug 16th!
Started off good enough and in less than 2 minutes took a wrong turn.

I was getting an estimate on replacing a bathroom vanities. I took the estimator to look at the master bath vanity.
I explained we wanted the cabinets replaced and a granite top and would like to center the sink in the new vanity. He took a quick look under the sink and started with that can not be done unless we move the plumbing! My reply was no it does not need to be moved and I have other estimates all of them said it could be done no problem.
He then stated the left cabinet would hit the plumbing. Again I stated it did not need to be moved Again he said it had to be moved.
The vanity is 52.5 in wide wall to wall
He started saying to put a 48 in vanity in he has to start with a 2 in filler strip and a 12 in 3 drawer cabinet then a sink base and the 12 in 3 drawer would hit the plumbing.
Again I stated I have other estimates for the same work and that I was unhappy that he was starting to upsell me before he measured a thing. He said he was not trying to upsell me and he knows because this is what he does. I replied how can you tell  plumbing needs to be moved before taking a single measurement.
At this point he starts trying to back pedal saying he said "maybe"it needs to be moved!
I replied no you said it won't work unless the plumbing is moved. Now he tells me "I don't know if you are just having a bad day but I'm sorry you are"
My next words are " we are done here! I'm not going to be lied to or deal with his attitude after I called BS on him"!
Ok Mr Business owner understand some of your potential customers are not stupid and may have other estimates before they call you and are already well aware of what can and can not be done.
What you guy did not realize the time since we did not get far into things was
There was a second bathroom for cabinets, a complete shower, a tub and surround and tile in both bathrooms. You lost all of this!
I as a customer and or potential customer have the right to question anything you say and you have the obligation to explain yourself.
The fact I told your guy I have other estimates and it will work and that he has not measured anything were his chance to say yes let me measure it instead of wanting to argue his case!
I now have 2 very nice bathrooms done by someone else and will use them for the bathrooms and kitchens  on my 2 rental properties!
Thanks for not measuring anything because I am very happy I did not use your company!

We were in the middle of a tragic bathroom remodel in which the previous "contractor" took the money and left. We had previously received a quote from Ellen and after coincidentally running into her we asked if she could help. She was willing to help even after we did not choose her for the job due to the competing quote being a little cheaper.

She and her team came in and repaired many errors that the previous contractor made. They did a phenomenal job and we are thrilled with the way that our bathroom came out in the end. Her team showed up when promised and worked very carefully and precisely. They did not leave a mess as the previous contractor did.

I recommend White Builder for any project that you have in mind, keep in mind that many parts are delayed beyond any contractors control at this point. (it took almost 3 months to get a bathtub).

Ellen is great to work with And keeps you informed of any setbacks or unforeseen changes throughout the process. Her team is great to work with and we thank them for fixing the absolute mess that the previous contractor got us into.