Best Marble Countertop Installation in Phoenix AZ

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

I would love to see what email your supposedly sent since I was the one who provided my email address. Also, I can 100% guarantee I never received a single call, let alone multiple calls or a voicemail. Ellen called me a few times to arrange a visit and I HAD her all her contact numbers saved in my phone so I would have seen her on my caller ID. Finally, the fact that your accusing me of being the reason you didn't follow through with sending me a quote is embarrassing for you as the compliance team member and you should just take the loss and move on without trying to blame me for your business practice
failures. But, I get it, it makes you look like the good guy and shifts the blame... typical sub-standard contractor move from another shady Arizona contractor.

I have worked with Petrus on several remodeling project and have always been impressed with their work and professionalism. The Petrus team is top notch and I like the fact that the owner (Fabio) always come to the job site during the installation to check on his crew and make sure everything is done to perfection. Their prices are great (competitive) and I always get a quality install!

Before I start this sad story I would like to say that My bad experience comes pretty much soley because of the installers this company uses.   So picking my granite and so forth went nicely.    It appeared to have been installed nicely when I noticed an extra seam which looked like some miss measured a cut and just glued in an extra piece.   I was a little disturbed that this happened especially since no one even told me.  

I felt like someone was covering up their mistakes.   I took pictures and said that I wanted it done right.   So the installers were had to buy a new piece and reinstall the miscut section of granite.   Easy fix right??   Nope.  I wasted a whole day waiting around for these guys to fix this and in the process they damaged one of the good pieces of granite.   Luckily I caught it and confronted them asking what are you going to do about these chips?   The installers said they would fill it in.   I said no I want a nice straight seam.   Then they began to complain because they would have to remove the island which looked and was very difficult.   Finally we agreed to grind the edge.  I said okay.   So my house gets dusty which I'm okay with it's getting done right.   Only the next day the light reflects on the opposite edge that was fixed and I see chunks of granite missing which were filled in.   Really??    Now I'm getting a little mad.   I took pictures and sent them to the rep and explained that this whole project is getting delayed because the installers are trying to hide mistakes.  All I asked was for it to be filled in correctly because I was ready to install my backsplash.   So the installer comes a third time 2 hours late again and fills it in.   It still looks like crap but I just don't want these people around anymore.  It makes me feel awkward.   Now a week after all this my sink which sits under the granite is leaking between the granite and sink edge.  

I'm absolutely livid now because I paid thousands of dollars for a professional installation when in fact I probably could have done a better job myself.   If you're going to use these guys beware of the installers they use.   They flat out suck!!!