Best Roof Repair in Phoenix AZ
I wish I had a better experience to report here. I sincerely hoped to recommend this contractor but am unable.
We were sold on a lot of things, few of which ended up being accurate. One of the most disappointing was being told they use Vets. Based on my experience this ended up being untrue, unless they were veterans of Mexico's military - I didn't ask that. 2 of the 12+ people that walked in and out of my home were Vets. One was the owner's brother. The two Vets were supervisors and worked a combined 5 or 6 hours over a 2 week period. Don't bank on them bringing vets in to do the work. That was essentially a sales tactic and it felt deceitful.
The team they bring in is very nice but speaks little English making communication challenging. We were told to have everything moved and ready by 8am on a Monday but no one showed up until we called, then they came at 10:30. They ripped the floor out in two hours and then said they forgot their tools and had to leave. They didn't come back. I also heard they hadn't been paid from their last job and feel that was part of their hesitation to do more than destroy my floor and leave for the day.
The next day no one showed up again and we had to call for a status update. When the crew finally arrived, they worked for 3 hours and told me they forgot their tools and had to leave. That leaves me to question the work overall ethic here. 16 hours of work time available Monday and Tuesday yet they only utilized about 5.5 hours total. Not the best start and the Super was rarely here to check up on things.
We had to pay for the dumpster and it was hosted in the driveway. However, every day we found someone else's house trash in there - someone else's construction garbage was being dumped into the container we had to pay for under contract. Why was I renting this for his other clients, or why didn't they inform us that is was shared? It was very unusual to me, to have trucks bringing garbage INTO my neighborhood and dumping in my driveway receptacle.
Next, the tile chosen was the faux wood planks. They blotted the planks in 3 places and set them. Once dried we easily ran knives underneath the tiles to show them the enormous gaps in coverage. Only 60% of the tile had thin-set and the potential for cracks over the next 5-10 years is huge and upsetting. We went to two different tile stores and without leading them into an answer asked them how to best lay such tiles. We asked if running silverware underneath the laid, dried tile gaps was in any way an acceptable coverage method and they said NO NO NO. We brought this up to the contractor. He said they were wrong and just trying to sell us something, although that wasn't remotely what transpired. I told him the back of the thin-set bag even says to cover the entire tile and asked him to show me anywhere else, online or in a store, that I could verify his method of 60% coverage. He stumbled and was at a loss without an answer. It appeared he was caught cutting some serious corners. They ripped up one room of tile to re-lay it. The others couldn't be done without us spending a ton of money to correct their approach to partially thin-setting tile. We would have to replace a living room of already laid tile. The fixed the dining room instead and told us they would change their method to complete coverage.
The kitchen counter came in, too. Unfortunately at some point when this installer was bringing it in and out (and in and out) to cut it down, it was scratched. He installed it, left it dusty when he said he was done, and split. As soon as I sprayed it down to clean it I saw the scratch, which looks to be from the teeth of a blade such a a saw. When we presented it, we were told it was already there and they can't do anything about it.
The toilets were also replaced and had hair intwined within. Eww.
The tile grout purchased was the second from the darkest available but when applied and dry, looked light tan and white in some places. It looks nothing like what we ordered and doesn't match the tile.
They tiled up to the bedroom carpet and left that carpet unattached. When we were in the final walkthrough trying to finish up, we reminded him to tuck that under so no one rips off their toes on the lip of the new tiles. We were told, We don't do carpet. That's not how it was explained prior to signing the contract.
I honestly could go on and on like this. It was one thing after another and when we asked for corrective actions we hit a wall. It took long conversations to make them understand that long-term quality counts. They corrected some things and provided minor financial relief for the 5 day job taking 14 days with layers of mistakes. That was to pacify us and it worked. We wanted them OUT before they messed up more. However I feel the public should know about the potential issued involved with this contractor. I did not have a good experience here and have difficulty recommending without serious oversight of the work done.
https://www.vetsbuilt.com
We were sold on a lot of things, few of which ended up being accurate. One of the most disappointing was being told they use Vets. Based on my experience this ended up being untrue, unless they were veterans of Mexico's military - I didn't ask that. 2 of the 12+ people that walked in and out of my home were Vets. One was the owner's brother. The two Vets were supervisors and worked a combined 5 or 6 hours over a 2 week period. Don't bank on them bringing vets in to do the work. That was essentially a sales tactic and it felt deceitful.
The team they bring in is very nice but speaks little English making communication challenging. We were told to have everything moved and ready by 8am on a Monday but no one showed up until we called, then they came at 10:30. They ripped the floor out in two hours and then said they forgot their tools and had to leave. They didn't come back. I also heard they hadn't been paid from their last job and feel that was part of their hesitation to do more than destroy my floor and leave for the day.
The next day no one showed up again and we had to call for a status update. When the crew finally arrived, they worked for 3 hours and told me they forgot their tools and had to leave. That leaves me to question the work overall ethic here. 16 hours of work time available Monday and Tuesday yet they only utilized about 5.5 hours total. Not the best start and the Super was rarely here to check up on things.
We had to pay for the dumpster and it was hosted in the driveway. However, every day we found someone else's house trash in there - someone else's construction garbage was being dumped into the container we had to pay for under contract. Why was I renting this for his other clients, or why didn't they inform us that is was shared? It was very unusual to me, to have trucks bringing garbage INTO my neighborhood and dumping in my driveway receptacle.
Next, the tile chosen was the faux wood planks. They blotted the planks in 3 places and set them. Once dried we easily ran knives underneath the tiles to show them the enormous gaps in coverage. Only 60% of the tile had thin-set and the potential for cracks over the next 5-10 years is huge and upsetting. We went to two different tile stores and without leading them into an answer asked them how to best lay such tiles. We asked if running silverware underneath the laid, dried tile gaps was in any way an acceptable coverage method and they said NO NO NO. We brought this up to the contractor. He said they were wrong and just trying to sell us something, although that wasn't remotely what transpired. I told him the back of the thin-set bag even says to cover the entire tile and asked him to show me anywhere else, online or in a store, that I could verify his method of 60% coverage. He stumbled and was at a loss without an answer. It appeared he was caught cutting some serious corners. They ripped up one room of tile to re-lay it. The others couldn't be done without us spending a ton of money to correct their approach to partially thin-setting tile. We would have to replace a living room of already laid tile. The fixed the dining room instead and told us they would change their method to complete coverage.
The kitchen counter came in, too. Unfortunately at some point when this installer was bringing it in and out (and in and out) to cut it down, it was scratched. He installed it, left it dusty when he said he was done, and split. As soon as I sprayed it down to clean it I saw the scratch, which looks to be from the teeth of a blade such a a saw. When we presented it, we were told it was already there and they can't do anything about it.
The toilets were also replaced and had hair intwined within. Eww.
The tile grout purchased was the second from the darkest available but when applied and dry, looked light tan and white in some places. It looks nothing like what we ordered and doesn't match the tile.
They tiled up to the bedroom carpet and left that carpet unattached. When we were in the final walkthrough trying to finish up, we reminded him to tuck that under so no one rips off their toes on the lip of the new tiles. We were told, We don't do carpet. That's not how it was explained prior to signing the contract.
I honestly could go on and on like this. It was one thing after another and when we asked for corrective actions we hit a wall. It took long conversations to make them understand that long-term quality counts. They corrected some things and provided minor financial relief for the 5 day job taking 14 days with layers of mistakes. That was to pacify us and it worked. We wanted them OUT before they messed up more. However I feel the public should know about the potential issued involved with this contractor. I did not have a good experience here and have difficulty recommending without serious oversight of the work done.
Phoenix, AZ
Jeff, JDR CONTRACTING, has did several remodels for our home in the past. This time he did a Ledger Stone wall with bookcases, and to say it is beautiful. Is not saying enough! He quoted us a time and $ amount and he came in right on schedule Great job. Jeff!
http://www.jdrcontractinginc.c…
15508 WBell Rd Ste 101-512 Surprise, AZ 85374
Consider yourself lucky if you get the opportunity to work with Keith and Roger! From minute one you could tell the team was honest and only concerned with helping you achieve your goals. Keith our lead was knowledgable and happy to guide us, he gave me advice along the way that saved us a ton of money!
The bid was beyond reasonable given the current market - we were blown away - hands down best contractor experience I have ever had!
Attached is a photo of a room add-on they completed for us.
http://Globalelitebuildersinc.…
The bid was beyond reasonable given the current market - we were blown away - hands down best contractor experience I have ever had!
Attached is a photo of a room add-on they completed for us.
Avondale, AZ 85323
Bill and his team have now done two remodels of my home. They are on time, thorough, organized, and a pleasure to work with. Their quality is top notch. Very happy with them!!
http://obconst.com/
2902 W Belmont Phoenix, AZ 85051
Mikko is thorough, patient and very professional! I'd recommend mikko llc without thinking twice about it!
https://www.mikollc.com
2210 W Shangri La Ste B-1 Phoenix, AZ 85029
Very timely, reasonable price and excellent work. What more could you ask for. Stan came out and installed a new smart sprinkler timer I got at an SRP seminar. Would highly recommend
Phoenix, AZ
Great communication! Highly recommended handy man. Quick and easy. Not messy. Will def use again.
1110 W Elliot Rd Ste 1195 Tempe, AZ 85284
I've been using Eddy for the last few years and I highly recommend him. He's worked on multiple projects big and small for me, with rental properties, selling a home and buying a new home that needed a lot of work, and I even flew him out to the east coast to work on a bathroom renovation at a vacation home. He's very meticulous with his work and always makes sure you're happy with the results. Very trustworthy and reasonable with his rates, much better than other handymen I have used before.
http://www.thescottsdalehandym…
Phoenix, AZ
While I didn't end up using D&D to conduct my construction work, I am leaving them a review because I was thoroughly impressed with their customer service. In a world where business rarely respond or follow-up, they did. That really speaks volumes, and I feel that had I hired them for the job, they would have never missed a scheduled date.
http://ddconstructionaz.com
Phoenix, AZ
The job was done according to plan. Vlad explained everything to me before hand and did all that was promised. Great crew and very clean. I will use them again when needed.
https://www.dynamitecompany.co…
Glendale, AZ 85310
4 Stars for work
1 Star for reliability
Geremy installed floating wood shelves in the kitchen and did a good job. They're sturdy and look good, but could have been finished better in the end. Putty was left to dry and I had to have my handyman sand it all down as well as add more where there were some noticeable gaps at joints. I didn't ask Geremy come back to finish because it wasn't the end of the world to have to have someone else finish, it just would have been nice if he had completed the job himself. There was also an incident where he accidentally leaned against the stove knobs, turned on the burner and melted plastic on my brand new stove top that had never been used. It wasn't able to be cleaned up complete which is a bummer, but the worst part is he didn't tell me about it- I had to hear from my handman.
I hired him for a second job- a pergola over my back patio. After he rescheduled a couple of times and then didn't show up another one or two times, he finally came, but came so late in the day that he ran out of time and couldn't install my string lights. I went ahead and paid him the full amount for the job but I've never been able to get him to come back to finish the lights that he said he'd be back to hang the following day. After a lot of excuses, several texts and a phone call and continuing to tell me he'd come back to hang them, he still hasn't finished the job. I've been waiting since May 20th and now he isn't responding to my messages at all.
It's a shame because his work is good, but reliability and communication are terrible.
1 Star for reliability
Geremy installed floating wood shelves in the kitchen and did a good job. They're sturdy and look good, but could have been finished better in the end. Putty was left to dry and I had to have my handyman sand it all down as well as add more where there were some noticeable gaps at joints. I didn't ask Geremy come back to finish because it wasn't the end of the world to have to have someone else finish, it just would have been nice if he had completed the job himself. There was also an incident where he accidentally leaned against the stove knobs, turned on the burner and melted plastic on my brand new stove top that had never been used. It wasn't able to be cleaned up complete which is a bummer, but the worst part is he didn't tell me about it- I had to hear from my handman.
I hired him for a second job- a pergola over my back patio. After he rescheduled a couple of times and then didn't show up another one or two times, he finally came, but came so late in the day that he ran out of time and couldn't install my string lights. I went ahead and paid him the full amount for the job but I've never been able to get him to come back to finish the lights that he said he'd be back to hang the following day. After a lot of excuses, several texts and a phone call and continuing to tell me he'd come back to hang them, he still hasn't finished the job. I've been waiting since May 20th and now he isn't responding to my messages at all.
It's a shame because his work is good, but reliability and communication are terrible.
Phoenix, AZ
I am very pleased with Michael's work. he is very knowledgeable and gave me tips on water conservation. He is pleasant and courteous
I will call Michael again when I need a job done and will definitely recommend him to friends and family.
I will call Michael again when I need a job done and will definitely recommend him to friends and family.
Phoenix, AZ
Our counters look great and Fabio gave us a great price compared to others. Also was willing to work with us after we had a few set backs. Would use him again and also recommend to others.
https://petrusgranite.com
1437 N 27th Ln Phoenix, AZ 85009
Great work! Alex came out quickly and gave a reasonable estimate for some tile repair on our roof. His guys came out a few days later and did a great job. Timely. No surprise charges. Wearing masks. Even secured a few tiles that we did not discuss, just to make sure the job was done. This company is my first call.
http://www.kckrew.com
Chandler, AZ 85224
Jerry repaired drywall, installed baseboards and photosensor recently. He responded my requests quickly and arrived to the site on time. In addition, He completed repairs in a short period of time and did an excellent job!
Jane
http://jnbhomerepair.com
Jane
9015 W Union Hills Dr Ste 107 Peoria, AZ 85382
I would highly recommended using Rhino construction for your remodeling needs. We had to completely remodel our entire bathroom and we felt at ease as they communicated and walked us through every step of the way. The owner came over frequently to check on the project and make sure we were happy. Our bathroom turned out great and we get so many compliments. The quality of work was great and the prices are reasonable. We couldn't be more thankful that we chose them.
http://www.rhinoconstructionaz…
3305 S 80th Dr Phoenix, AZ 85043