Best Granite Tile Installation in Phoenix AZ

I have mixed feelings about my experience with Optimum. While Jason, who laid our tile, was extremely attentive to detail and did a fantastic job, I was kind of left hanging overall. I was told that they'd finish putting on the baseboards (which normally they don't do, but I offered to pay) and tile the bathrooms, and then they never called me back to do it. They also took out the toilet to do the tile in a bathroom and never put it back. Also, their estimate of the square footage of the job was over 100 square feet more than my estimate and they said they'd come back to re-measure, and called me the morning of once to do it, but after that they just disappeared. The finished product is beautiful, they're professional, and their prices are fair, but planning and organization seem to be lacking. I have a lot of other home improvement projects to do around the house, and I don't plan on using them again.

I definitely will recommend Alex he's very detailed and he really puts the effort so the work can come out perfect. We had tile in the past but the cement from the prior work was bad and he took the time to fix those errors instead of rushing to get the job done. He really made the image I had in mind come to life.

M2 did a great job for us.  Mark responded very quickly and got his team on the job very fast.  The team wasted no time, did an outstanding job,worked very quickly with minimal disruption, and cleaned up the site as if they had never been here.
We have been complemented by many people on the floor.
I would call M2 again without hesitation for future work and I certainly recommend M2.

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

Mark, Jack, and the team at Lifetime remodeling did an amazing job replacing our floors. They were not only quick, but did quality work!

I have worked with Petrus on several remodeling project and have always been impressed with their work and professionalism. The Petrus team is top notch and I like the fact that the owner (Fabio) always come to the job site during the installation to check on his crew and make sure everything is done to perfection. Their prices are great (competitive) and I always get a quality install!

The quote the owner gave us was competitive and i had decided to hire him.  But before hiring him i sent an email asking for their license number and two references I received no reply whatsoever. Weird !!!

White Builder Inc just completed remodeling our kitchen. They removed the pony wall and installed new countertops all around with new kitchen sink and faucets and a new cooktop. Then they painted the cabinets. The planning took around a week then one week later they started work and finished everything by the end of that week.
They did an excellent job. Most importantly Ellen was there every day resolving all the little issues that inevitably come up and she explained to her workers what to do. She's remarkably calm and positive and it was quite relaxing to have her in charge of the project. The workers were all very professional, very helpful and they did an excellent job, each in their respective specialties.
In the end we received a beautiful kitchen at a reasonable price, quite quickly and without headaches. Everything was just right and we highly recommend them.

We looked at so many places for granite and talked with many fabricators.  In the end, I am very happy that we ended up choosing Tintas.  To my knowledge they are the only seller who also fabricates their own stone.  This gave us peace of mind throughout the process since they would be able to help in replacing the stone if something happened during the fabrication process.  If you buy elsewhere and have to go through a third party fabricator, things can get complicated if the stone breaks or anything else happens during the fabrication.

All of the staff at Tintas are so friendly and helpful.  They were always offering help and advice which we really needed since we have never done a natural stone counter before.  The installers that came out were very friendly as well and were very quick.  

We couldn't be happier with the counters and the whole process.  Thank you!!!

They gave me a really fast quote and their installer was supposed to come out to confirm the measurements.  After my prompting the installer scheduled to come out this past Saturday but he never showed up.  I texted him and no response.  Dont do business with this company, very poor service.

We came across XLT Construction through the Home Advisor website. They have excellent reviews, other websites do, as well as the few on Yelp. Based on other reviews, we decided to go with them. While I'm certain they have hundreds of satisfied customers, unfortunately we are not one of them.

We hired XLT Construction Inc. to remodel our children's upstairs small bathroom and the initial estimate was competitive. Leonel was helpful in picking out plumbing parts (non-diverter tub spout, wall diverter, on/off valve & trim) needed two weeks in advance of the project. He stated that all the plumbing parts will be ordered and be ready prior to the start date. On the first day of the remodel, the workers did not have the parts with them, and we had to explain to them the three exact parts needed. Since Leonel didn't order the parts ahead of time, we couldn't get the designer tub spout we wanted in time.

They installed the decorative tile and grout the same day and ended up making the tiles uneven. We had to make them do it a second time. The second time, they did it right. See photos.

The workers' carelessness while working on plumbing caused smelly water to leak thru to kitchen ceiling downstairs and affected the base of new vanity wood panel that they just installed! The workers initially offered to paint over the ceiling, but I insisted they cut and replace the ceiling's dry wall as it left obvious stains. See photos.

Some welding had to be done outside the house and we now have permanent stains in the driveway. The worker asked for detergent and made an attempt to clean it, but the spots are still there. See photo.

After install of the new sink and cabinets, they did the plumbing. They tested them and said everything was fine. After they were gone, we did our own tests on both sinks, and both had leaks. At this point, we had enough of his workers and told Leonel we'll get someone else to fix the leaks. The workers contacted us and said they'd come back and work on it a second time. When they worked the right side sink, they changed one pipe part. Since they didn't have it in black, they installed a white component!? The left sink leak wasn't properly fixed the second time too, so in the end, the other guy decided to use pipe cement and made the pipe joints permanent?! Any adjustments to the pipes in the future requires cutting of pipe instead of simple removal, all done without informing me. I would have said NO to the pipe cement. We informed Leonel we'd get back to him after using the new bathroom for a couple of weeks. As of now, we still have a slow leak under the right sink. At this point, we are debating whether to let them come back and try again, or hire someone else since they already have tried twice to fix the right sink. See photos.

There were some discrepancies between the estimates and actual work needed; area needed to be tiled was more than stated in estimate; pricing of the decorative tiles would have been cheaper had I bought it myself. Before signing the contract Leonel said he would produce receipts at the end of the job. When I asked to see receipts, Leonel refused and told me there is no lowering of tile pricing. He stormed out of my house, slammed the door and drove away quickly; that was very unprofessional and rude in my opinion.

We then realized that when I had signed off on the first estimate on Leonel's iPad, the 2nd and 3rd adjusted estimate had my initial digital signature on all of them. Apparently, my digital signature was captured on Leonel's iPad and he was able to duplicate it on other paperwork that I didn't sign for.

On many websites its obvious XLT Construction has many positive reviews, however, our experience was a very frustrating and disappointing one.