Best Railing Installation/Replacement in Phoenix AZ

Best customer service, professionalism, quality, and workmanship. Evan with Glasstopia puts customers first and took care of everything with our new glass. Will be getting Sunscreens from him as well.  Highly recommend!

We needed to replace two sliding doors that are oversized and were original to the house we just bought (40 years old).  We tried a few vendors and just were not happy with the product they offered. So we went the opposite direction and found the product we wanted and that led us to Greco Roman.

Walter came out and met with us to give us an estimate for the two doors and two small bathroom windows that the previous owners didn't touch.  Apparently the door we picked was way over our budget.  So he worked with us to find something to meet our needs, go well with the house/windows, and was in our budget range. We settled on a Milgard door as it seemed to be the perfect solution for us.

On installation day, they were a guy short so it was a long day for them and us as they ran into a few problems with getting one of the old doors out that they didn't anticipate (the other was a breeze).  But they wanted the install completed that day because the second day hadthe painter coming to touch up all of the stucco/concrete around the doors and windows.  

After the job was completed, we noticed a few things that were not as we expected them (not huge but still).  We emailed Walter and that afternoon they sent their project manager, George, out to check it out. He agreed and the next day - they came out and made everything perfect!!

Some might ask why 5 stars if the job wasn't perfect.  My reasoning is simple: seldom are things absolutely perfect.  It is in how the vendor addresses the homeowner's concerns that is important.  So many vendors shut that door and, bam, they are gone.  Not these guys.  Within a day of sending that email, everything was fixed to perfection!

I will also say that, in all honesty, we could have gone cheaper than their estimate but we paid for a high quality product that was far superior to what the other vendors were recommending.  A job like this that, hopefully, will last many years is something you do right the first time.

The doors are absolutely amazing - we immediately noticed a difference in the house (in the master where we had one slider, it was impossible to cool or heat that room as those old single-panes didn't afford much protection.  Now - our bedroom is as cool as the rest of the house!

Great teams - very friendly, masked (even after the state mandate was lifted), nice clean up.  I like that the teams they send are their employees, no sub-contractors. The owners/managers are very responsive.  Great customer service.  I would recommend them highly and I would use again.

Shane has a niche business in the valley! Other window companies only want to sell you windows. Shane's expertise in REPAIRING, is superb! Had him do a repair at a property I listed for sale and a repair at my own home. REALTORS, put Shane, Valiant Window Repair in your inspection repair toolbox. Quick response, great work and reasonably priced!

I reach out to a few mirror and glass companies on a Saturday. I needed a mirror replaced ASAP.
Az Glass & Mirror got back to me the same day and offered to come out on Sunday or Monday. Az Glass & Mirror had the best price and got the job done. I'm very happy and would use them again.

I was searching for the service for a short time frame for myself and this company was so quick to respond and get it done right away. I am beyond grateful , and it was so fast and quality work.

Needed replacement door before listing the place for sale. Delivered and installed on time.

Unfortunately, this company has earned one star based solely on the quote process. I requested a quote and was scheduled for a few weeks down the road. The day before that initial appointment Demers called to reschedule, which was fine. The day of the rescheduled appointment, Demers called to reschedule for a 3rd time. I said I was not able to reschedule again. They ultimately sent Chad (I believe that was his name) out to give us a quote. It was immediately obvious that he did not want to be working. We told him what we were interested in and he showed no interest in discussing options with us. He flatly told us that he did not have any brochures or samples to show us and implied that anything other than vinyl windows would be too expensive. (He had no idea what our budget is). He measured out windows and told us to expect a quote in a few days. It has been 16 days and we have not heard a thing. So, maybe the windows would have been epic and the installers would have been experts, but the quoting process was a disaster.

it has been one year and 6 months since I had my Milguard windows installed by ck glass & windows. they leaked the first monsoon season in about 5 different places. there was no caulking sealer added and no one would come out and finish the job of sealing the leaks. I finally tried to do it myself. worked last year but the windows were leaking at a different place this monsoon season(1922). I had to go around each window and seal them. there was no sealer around any of the windows along the top. it caused a constant drip when the rains came. I sealed them again. I thought I had paid to have the windows installed correctly. I was wrong.  very poor customer service. very few phone calls and/or texts returned.

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.