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I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

Good experience at Home Depot for Garage disposal got backed up and we were in a pinch to get it fixed. Went to home depot for some tools. I ran into Jim (raider fan) while grabbing the wrong tools. Lucky for me Jim was an actual plumber so he talked me through what I should do. He also pointed to some washers and other implements that may help my leaking situation.

I was so happy that I stopped at this Home Depot and even was able to buy some gorgeous flowers.

My husband was able to fix the garbage disposal and the leaky pipe promptly once he was off of work. Thanks Jim for helping me out. Nice to avoid weekend Plumber fees if you can do it yourself.

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.

Worst customer service ever. They had time to group up, chat amongst themselves, and be on their cell phones but when I asked MULTIPLE times for help not only did the girl get an attitude but I waited for half an hour and never got any help before I went to the one down the street. If I have to go to Home Depot for something, which hopefully Lowe's or True Value will have me covered from now on, I will never come to this one again. The worst!

I purchased a refrigerator and waited all day for delivery (which I took a day off from work) and nothing.  No phone call, text, email.  

Then to find out that the incompetent salesperson, Miss Emily failed to order the panels.

Ok, people make mistakes.

But then, she FAILS again to remove the charge from my credit card. Not only that she FAILS again to reorder my appliance...which I desparately needed.

I called and then the idiot tells me that the refrigerator will not cost me another  $1000!!!!  So, of course I refused to buy.

I went online tonight to see that it went on sale ONE day later at 20% off.
Can you imagine???  I ordered it again, but now I lost my coupon for 24 month financing.  

This stupid girl along with her imcompetant manager should be fired!

Thanks for nothing, Home Depot!

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.