Best Ventilation Services in Phoenix AZ

My new neighbor needed some tiles fixed and replaced. I came out of my house to see what was happening. Our house is 12 years old and we have never had anyone up on our roof to examine it. I asked them for a business card so I could give it to my husband when he got home. Dave said he would go up and examine it while he was there. He did and it just needed a couple of cracks to be caulked. He took care of it and did not charge me.
Good businessman.

Messaged through yelp and was told to call.  When i called scheduled to have them come take a look at one of my rental properties roofs as there are multiple missing and broken roof tiles.  

The earliest was in 10 days. They came out and said no problem i said lets get it done as soon as possible please.    It has been over a week without a call back to confirm when they will be coming to repair.  I have called 4 times and left 2 messages and still no call back.  

Horrible customer service, i will be letting my real estate friends know to not waste time contacting since they won't even call back when you want to give them actual business.