Best Solid Patio Cover Installation in Phoenix AZ
Roofing Contractor
Stay as far away as you can from this company. I had a complete roof failure not even 6 months after he resurfaced my flat roof the end of April 2019!
March 2019
- saw a pinhole leak in a covered patio (winter/spring rains)
husband and Randy said there was a tiny amount of seam lift on a 7 year old resurface with recoating every 3 years.
- Decided to resurface again even though Randy said the roof was in good condition with no underlayment issues.
April 2019
- work completed and paid for. New Tytex layers and layer sealing.
Sept 2019
- Put house up for sale to move out of state. My good friend jumped on the chance to buy my fully remodeled home.
- Her inspection revealed roof issues- seams lifting and not sealed properly; called Randy and he sent someone out. Buyer and I were told it was taken care of and buyers on site when he was there.
- Sale closed first week of October.
- Rain storms is late Oct revealed staining sheetrock - rain damage on a new ceiling and insulation! (redone in 2013).
- Called Randy and he said my 5 year warranty did not pass to new owner and we had a long discussion. He finally agreed to come out and fix the roof. The new owner never said if he appeared.
- Thanksgiving weekend heavy rains. Her roof failed in the bedroom. Water dripping from ceiling. Randy said his warranty did NOT cover the inside of the house only the roof.
At that point new owner had to hire people to remove dripping sheetrock, saturated, dripping insulation, and wet existing carpet (all only 6 years old). She hired a roofing companycshe trusted and they came out to say Randy's work was not done well and many seams were lifting and needed to be redone. So she needed to resurface and repair again!
END STORY: My friend is out thousands on inside repairs and roof replacement. I am out the $4000 I paid for a resurfaced roof with a 5- year warranty. I do not have a refund from Randy, so I cannot help her. We are still talking though.
Randy's work was terrible as stated by the inspection issues and the second roofing company.
I cannot report to the Registrar on Contractors since I no longer am the home owner.
So I am on YELP and the BBB site trying to save others from thousands of wasted dollars on a crappy job by a fly by night small business and a warranty that is not worth the paper it is written on.
https://newroofaz.com
March 2019
- saw a pinhole leak in a covered patio (winter/spring rains)
husband and Randy said there was a tiny amount of seam lift on a 7 year old resurface with recoating every 3 years.
- Decided to resurface again even though Randy said the roof was in good condition with no underlayment issues.
April 2019
- work completed and paid for. New Tytex layers and layer sealing.
Sept 2019
- Put house up for sale to move out of state. My good friend jumped on the chance to buy my fully remodeled home.
- Her inspection revealed roof issues- seams lifting and not sealed properly; called Randy and he sent someone out. Buyer and I were told it was taken care of and buyers on site when he was there.
- Sale closed first week of October.
- Rain storms is late Oct revealed staining sheetrock - rain damage on a new ceiling and insulation! (redone in 2013).
- Called Randy and he said my 5 year warranty did not pass to new owner and we had a long discussion. He finally agreed to come out and fix the roof. The new owner never said if he appeared.
- Thanksgiving weekend heavy rains. Her roof failed in the bedroom. Water dripping from ceiling. Randy said his warranty did NOT cover the inside of the house only the roof.
At that point new owner had to hire people to remove dripping sheetrock, saturated, dripping insulation, and wet existing carpet (all only 6 years old). She hired a roofing companycshe trusted and they came out to say Randy's work was not done well and many seams were lifting and needed to be redone. So she needed to resurface and repair again!
END STORY: My friend is out thousands on inside repairs and roof replacement. I am out the $4000 I paid for a resurfaced roof with a 5- year warranty. I do not have a refund from Randy, so I cannot help her. We are still talking though.
Randy's work was terrible as stated by the inspection issues and the second roofing company.
I cannot report to the Registrar on Contractors since I no longer am the home owner.
So I am on YELP and the BBB site trying to save others from thousands of wasted dollars on a crappy job by a fly by night small business and a warranty that is not worth the paper it is written on.
710 N Ironwood Dr Apache Junction, AZ 85120