Best Electric Furnace Repair in Fort Worth TX

Called them through Home Depot referrals for a ceiling fan change and TV install. Guy #1 comes out. Changes a ceiling fan. All is good. I ask if he can do some outlet work and he says he doesn't have time so he called for a second appt. Starts the TV which is literally taking one TV down, switching the bracket to the new TV and putting back up. We were not changing the bracket that was already on the fireplace. He worked on this for like 30-45 mins. Can't get it even. We even helped him. Finally says he has to go so Guy #2 can do it when he comes out to do the outlet work. So we go buy another bracket just in case it's the bracket that's the problem.

Guy #2 comes out. Show him the outlet work that needs to be done. He says he's only there to fix the TV. Wait what?!?!  The whole reason for the 2nd appt was the outlet work.  The TV was added later. He goes outside to call the office. Spends 10 mins talking...Ok he can do the outlet work too. Literally gets the new TV up and even in less than 5 mins. Not sure we like the placement so he doesn't secure the TV while we decide whether we want to change to the new bracket and he starts the outlets. Show him where I want them. Puts the hole in the wrong place and says it can't go there due to a stud. Well that's not where I wanted it anyway. Ok so put it here. Cuts another whole. Still not in the right place but I'll work with it cuz I don't need anymore holes to fix. Husband comes out and is upset with all the holes. Guy gets an attitude and completely ignores anything my husband says from that point on. His tools aren't charged so he has to do everything manually which is taking forever. These outlets are going in a bookcase that has a wood paneling back. He split the wood around the holes and we have extra holes. The wall is a mess that now has to be repaired AND the outlets aren't even where I wanted them to be. To be clear...I'm talking about the wall itself. I told him to leave the mess on the shelf in the bookcase and that I would clean that myself...cuz ya know fixing the wholes will make a mess anyway.  He finished and we just want him gone so we decide to live with the TV where it is. He finally leaves. We realize he never finished securing the TV and that the outlets aren't straight. Call them back. Ok they will send someone out. Ok but we don't want Guy #2 again.

Guy #3 comes out. He is wonderful. Fixes everything. Looks at the mess of the wall and says that shouldn't have happened. Then tells us Guy #2 said my husband dropped the f bomb which never happened. I was there the entire time. It...never...happened. Urghhh...

So we get two bills - none for Guy #3. We paid one but felt like there should be some kind of relief on the other because both Guy #1 and Guy #2 took way longer than they should have. Response from owner Miles is nope. They already gave us a discount by not charging for Guy #3 and that's enough. Well duh...he was there to fix what Guy #2 messed up!!  No way we should have been charged anyway!!! Well they don't have enough profit margin to give any more of a discount (ummm...called the cost of doing business). Says customers have the luxury of looking at thousands of reviews of them but they don't have that same luxury to see reviews on customers. Says he looked my husband up on Facebook and we seem like kind folks. WTH???  That is more than a little creepy.   And btw...all this is via email not on the phone so I have all this in writing.

His final email to us says at some point we will need plumbing, electrical or HVAC services again and he hopes we would entrust them again. (Yeah like they're the only game in town). Then says he has a small accounting staff so he doesn't have resources to pursue unpaid bills so if we don't pay it the next day he will send us to collections.

I paid the bill cuz I just wanted this mess to be over with. Although we absolutely loved Guy #3 and would have him in our house anytime, we will never do business with this company again.

One more FYI...In comparing this bill to other electrical work we have done. Team Enoch is more expensive. Although maybe not if they did the work in a timely fashion and showed up with charged tools. And I feel bad about Guy #1 cuz he was very nice and worked hard. I just don't understand why he couldn't get it even but it only took Guy #2 like 5 mins.

Response to Amanda...thank you for responding. It is under my husbands name Michael. I'm not going to post our last name publicly. I verified that this is the correct business unless there are two Team Enoch's that have owners named Miles at your same address.  I'm sure if you speak with him he will remember the situation. We have several emails back and forth.

I recommend Texas Star Services. I had a problem with my washing machine that the appliance repairman said was caused by my freezer drawing too much power on the same outlet and that an electrician needed to address the outlet and panel.  After checking it out, Kevin determined there was a very minor variance but wasn't enough of an issue to cause the described problem since no breakers had tripped. He recommended I bite the bullet and replace the 21-year old washer and freezer.  
Update:  I lowered the rating from 5 stars to 4 because I called the electrician to update the panel to handle the washer and freezer; his answer that they weren't energy efficient may have been true, but buying new appliances is a decision I should be able to make with an estimate in hand for the electrical work. The washer repair guy came out one more time to get the washer working again, but now I just have an unplugged freezer.

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

This company has always been extremely responsive to my calls. During winter when my heat stopped working to my most recent need for work on my system. In fact Dave the owner had a family emergency and still came to find out what was going on with my fan/ac. He was able to address what needed to be fixed(he had to get a special part) and returned to install a few days later. He is very fair, reliable and super knowledgeable. This company is highly recommended for your Hvac needs.

Great experience, the owner Diel personally came out to help me with an insurance claim when my regular a/c company won't bother. Everyone at the company I worked with was very professional and prices were very reasonable, especially compared to my existing company I use.  Needless to say, I will be using Big Bear going forward.  Diel even told me that they were working on covering extended hours so they could better serve their clients.

The technician showed up right on time.   Replaced my faulty breaker for much less than large company quoted.   Will use again in the future for sure.

Wow, I just put in a request last night and was able to get them to come the next morning. Not only did Luis give me a decent estimate to add two outlets in my house, but he was able to complete the job right away as well. He said we very kind and knowledgeable. He left with no mess to clean too. :) I will be using his services going forward.

Where to start.  This company was the first one I called out of several that actually answered the phone.  I told Michael what I was wanting to have done and he meet me that evening when I got home from work to give an estimate. The job was scheduled and on that day two Bruton Electric vans showed up with 3 guys and the work was completed in the timeframe discussed.  Had up lights installed in 3 areas of the front of the house, two electric runs to our trees in the yard, back yard house lights installed, photo sensor installed and several new switches to run all of the new lights features.  Nothing was half done, rigged or not discussed.  Very professional, cleaned up after themselves and follow up with us in the coming days. This company comes to you extremely highly recommended.

I see that good reviews were years ago. Unfortunately, we had a very poor experience with this company. They are attentive and quick but purposefully inaccurate and upselling on unneeded repairs and equipment.  We had our AC ducts cleaned. After water started leaking from our ceiling directly under the unit in the attic only 3 weeks after the cleaning and being told we needed a additional outside unit repairs at $300 and a new coil that would cost us $3,000 we got a second opinion. And there is nothing wrong with the coil or the unit.  There even appears to be purposeful mishandling of our AC to cause the leak. We will also report to better business bureau.  I feel taken advantage of and swindled.  Please beware of bait and switch. And stay with the technician if you do hire them.  I did not. Lesson learned.