Best Dryer Repair in Denver CO

Kevin did a few projects/repairs for me in the last week or so on my new property. He is professional, responsive and accountable. Solid quality of work and fair pricing. I would recommend his other to other fellow yelpers.

This company charges $49 for an estimate and sends a technician ready to do the work immediately. Ridiculous! This gives you ZERO chance to compare their cost of the work to other electricians.

I'll start with the good before I get to the bad. I moved into my new home about 6+ months ago and was referred to this electrician by a Team Dave Logan booklet that was sent to my house in the mail. Within the booklet, there was a coupon for $50 off any electrical service and Free Estimates! Seemed like a good start, so I called Williams & Sons.

Tim Williams (owner) is very friendly and generally is a good communicator. He was punctual during the initial assessment and his team was on time the following day to commence work. Tim's assessment determined that replacing two circuit breakers should do the trick. Tim assures me that these circuit breakers are $85/each and that it should be a quick and inexpensive job. Here is where things go wrong...

1. I call Tim after the two circuit breakers have been replaced, noting that there was no statement of work provided to me and I never received any type of $ estimate prior to work commencing. I shared my concern with Tim that I did not want to receive any kind of surprise invoice. He assured me it wouldn't be that bad and he was surprised that there was never an estimate provided to me.
2. Within the hour of my concerned phone call, he sends me an invoice for $650 for a job that could have taken his 2-person team about ~30 mins. Within this invoice, Tim tries to charge me $140 for his initial assessment (lasted 10 mins) and another $340 for labor which was never discussed or agreed-upon.
3. Thankfully, Tim was understanding in coming to a more reasonable price, and reduced the bill down to $350 after providing him the free estimate / $50 off coupon.
4. Fast forward 1 month. The problem persists and the replacement of the circuit breakers did not remedy the issue at all. I texted Tim to ask him if he could come by to re-assess the situation since the invoice clearly states that their work is covered by a 1 Year Guarantee. Tim ignores my first text. The next day I text him again to which his response is Sorry, I don't have anyone who can help you. My team is spread too thin. Uh, what? So much for the guarantee?

To me, this job felt like a quick grab and dash. $350 down the drain. Avoid.