Best Pipe Repair in Dallas TX

Did a good job installing my 14-50 outlet. Put it right in the spot that I asked, but I didn't realize until after they left that where I was hoping to put it was not on a stud so the outlet isn't as secured as I would hope. (3 stars) They didn't cut up my walls more than they had too and tried to leave the drywall in pieces clean enough to patch back up so I appreciate the extra care there. (+1 star) I would have loved if they would have come back to me when doing the work and told me hey you know where you told us to put it isn't on a stud, can we move it over 4 inches to have it secured that proactive step would have moved the rating up to 5 stars in my book.

I've been using CTX for the past year and they have been amazing. Ryan was professional and very knowledgeable. I was able to get my problem resolved the same day. Definitely recommend using CTX for any plumbing or electrical needs !!

Faithco Electric was very fast and professional!  I will definitely use them again!!

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

I called Baker Brothers (and about 10 other plumbers) at 6am on a Saturday when my commercial water heater quit working in our business.  Since we depend on it for our entire operation, it needed to be fixed ASAP.  Baker Brothers was the first to call me back, at about 6:30am so I scheduled them to come out.  The plumber arrived at around 2:30PM and informed me that nobody in Dallas stocks parts to repair commercial water heaters. and went on to inform me that it will take 3 weeks to get the parts to repair my 8 month old water heater.  He kept trying to move the conversation away from fixing my water heater, to convincing me to let him install 3 new tankless water heaters for $15,000.  But he was tricky in the way he said his prices.  He'd say one five two three five point three two.  As if he was trying to hide the fact that he was quoting me $15,000.  I repeatedly told him that wasn't an option, but asked him how much would it cost for them to just sell me another brand new identical water heater and have them install it and what would the turnaround time be.  He replied that it would be four or five thousand and he could do it in the next day or two.  Later in the conversation, I asked him for a firm price and he quoted me $10,000+ to sell me a new identical water heater.  When I asked him what happened to the $4-5K price, he said oh that was just a guess.  But I actually said $5-6K (which he didn't).  

For starters, if nobody stocks parts to repair commercial water heaters, why did they send me a technician out and charge me a weekend charge for it, knowing they couldn't fix it.  But I knew this just couldn't be the case.  I mean, we're in Dallas.  He kept telling me that the supply houses just don't stock the parts for commercial water heaters because they aren't as common as residential.  This is totally untrue.  I mean, every restaurant, laundromat, etc. has some kind of commercial water heating system and there's just no way all these companies wait 3 weeks for parts.  

I called another company that was recommended by a friend.  Their emergency service line called me right away and got some more info about my problem and asked if she could call her master plumber and call me back.  She called me minutes later and said great news, we can work on that model of water heater, but bad news.  The parts houses that stock commercial water heater parts aren't open on the weekends so we can't fix it until Monday or Tuesday.  So it won't do us any good to do an emergency visit for you so we'll get you in for our next available appointment.  Now THAT is the answer I expected.  

It's unfortunate that we were anxiously awaiting this repair, only to be told that it was not going to be fixed for so long.  I think the guy knew that he could make a sale since he knew our business depended on hot water, so he tried to take advantage of that fact.

EDITED TO ADD:

The business day following this review, one of the managers gave me a call.  He apologized for the plumbers actions and waived the service call fee.  I'm moving this review from its original 1 star to 3 stars for their attention to this matter.  It probably wasn't fair of me to bash the whole company based on the actions of an individual employee.

I'm also going to add that our water heater was fixed in 5 minutes by another company this morning, without needing any parts.

Called to get a quote for a warranty removal and install.  Milestone wanted more than I paid for the water heater.  Condescending attitude and was an attempt to sell me on nothing I had requested.  Don't waste your time.

A#1 Air is probably the most recognizable HVAC company in DFW due to advertising.  This is probably the reason why they are ridiculously overpriced.  I can deal with things being expensive but they try to trick the consumer into paying more, similar to a shady car mechanic taking advantage of naive customers. Here's my story:

My AC went out in the middle of summer.  Hell on Earth.  I called A#1 because I see them everywhere and all over their website it used to say  free estimates.  The guy came out to basically inform me that my 17 year old unit needed to be replaced which I had already assumed.  He drafted his estimate which was devastatingly expensive.  In the estimate it included a a Goodman brand unit which is regarded as a budget unit.  He also was going to include a brand new concrete slab for the unit to sit on.  Oddly, their was about a $95 service fee that I needed to pay then and there which I refused  and he quickly removed that from the bill after I had to call him out on the free estimate offer.  Of course he was accommodating because he was doing his best to sell me his services

I luckily got 2 other quotes from other companies.  Both HVAC companies warned me of A#1.  Both technicians explained to me that the concrete slab actually comes with the unit.  Meaning the A#1 guy was pitching the slab like he was hooking me up but it actually just comes along with the unit from the factory.  Its literally part of the unit.

I went with the other company and paid $1500 less than the A#1 air quote and did not get the budget Goodman unit that A#1 tried to sell me.  I ended up getting a higher caliber GE model.  So really I probably saved a little over 2 grand by not using A#1 and that is about 40% of my purchase price.  

Something has to pay for all of that advertising.  Now they are giving away a muscle car and have hired the celebrity guy from a Hot Rod Show on Discovery to do commercials.  By all means, if you want to pay 40-50% more so they can giveaway hot rods and pay celebrity endorsers go with A#1.  Just please please get a second quote.  Make sure you get the A#1 air quote first so that the technician from the other company can go over it with you.