Best Electrical Panel Installat… in Columbus OH
Walid was helpful, responsive, reasonably priced and did a good job. I would recommend calling him for an electrical problem.
2681 Sawbury Blvd, Columbus , OH 43235
We had contacted Big City Electric in March of this year for an EV charger for our Tesla. David and his team were prompt to come and quote the work and we decided to move forward with him being very reasonably priced. The worked performed was timely and minus a small issue of the outlet being installed upside down (which was fixed after the same day), no complaints.
Fast forward to December of this year, I noticed the charging had stopped working for the Tesla. I opened the breaker box to find that the breaker had tripped and that there was burning plastic smell accompanied by a warm temperature from the specific breaker. I had immediately reached out to David and his team since the statement of work states a one year warranty on all parts and service. I have contacted Big City Electric multiple times through email and voicemail (no one picking up calls) over a two week span with no luck. Are they still in business?
Now my family and I are stuck without an EV charger during the holiday weeks. I understand breakers are faulty and some products do malfunction, but to not communicate or respond back for weeks is tough.
Update: 1/4 - Still no call from Big City or answer after multiple attempts. Just went ahead and had another electrician come out to fix the issue. We found that the work was not performed to code and that a different breaker brand was used than what the panel was causing the breaker to not sit properly, therefore causing possible heat damage to the panel that may require an entire new panel. Very disappointed as this could have caused major damage to the house if it did not already cause a couple thousand dollars to replace the panel.
Fast forward to December of this year, I noticed the charging had stopped working for the Tesla. I opened the breaker box to find that the breaker had tripped and that there was burning plastic smell accompanied by a warm temperature from the specific breaker. I had immediately reached out to David and his team since the statement of work states a one year warranty on all parts and service. I have contacted Big City Electric multiple times through email and voicemail (no one picking up calls) over a two week span with no luck. Are they still in business?
Now my family and I are stuck without an EV charger during the holiday weeks. I understand breakers are faulty and some products do malfunction, but to not communicate or respond back for weeks is tough.
Update: 1/4 - Still no call from Big City or answer after multiple attempts. Just went ahead and had another electrician come out to fix the issue. We found that the work was not performed to code and that a different breaker brand was used than what the panel was causing the breaker to not sit properly, therefore causing possible heat damage to the panel that may require an entire new panel. Very disappointed as this could have caused major damage to the house if it did not already cause a couple thousand dollars to replace the panel.
Columbus, OH
Nathan was amazing at helping us with our electrical problems. When our electricity started having issues Nathan came right out even though it was late at night to make sure our house was safe instead of waiting until the next morning. He was extremely courteous and knowledgeable about troubleshooting and repairing our older electrical box and main power line.
Columbus, OH
I called and got immediate service to a live wire in my home. Damon was friendly and efficient. His fee was more than reasonable and I will definitely be calling him again.
Columbus, OH
Very professional & trustworthy. Pricing is all up front & by the book. They are very responsive to inquiries as well.
6635 Singletree Dr, Columbus, OH 43229
Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.
Columbus, OH
Glen installed 2 new porch lights I had purchased from Lowe's. They look and work great!
Columbus, OH
On the afternoon of 08/10/2021, I found Lords of Thunder Electrical Services, LLC on the internet and completed their websites form requesting a quote for two new 220v volt circuits (HVAC mini-split and a hot-tub), a 50 amp RV plug-in on the exterior of the garage and several other electrical items inside the home. First thing the following morning I received an email from Jason B. requesting I call or text him. I texted him and an appointment was set for August 12th between 2:30 and 3:30 PM. I made sure to be home by 2:00 PM. At 4:41 PM (over an hour after we were supposed to have met) Jason texted me saying he was busy on another job, unable to break away and would contact me on Friday, August 13th or Saturday, August 14th. I made sure to stick around the area of my home Friday and I cancelled plans with family at Indian Lake (an hour from home) on Saturday. I never heard anything back.
Columbus, OH
Had them come out to fix an issue with a potential short. They came out made a mess and did not clean up after they said they were finished. The ceiling fan they took apart was not installed properly. Basically I need to have someone else come out to fix efficient electric's mistakes.
4800 Groves Rd, Columbus, OH 43232
Master's Electric added coach lights to our garage. We are extremely happy! He responded quickly to questions, very reasonable pricing, on time and did a fantastic job on our lights! Highly recommended! Thanks!
Canal Winchester, OH 43110
Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.
1301 N Limestone St, Springfield, OH 45503
John is extremely knowledgeable and helpful when it comes to any electric needs. They go above and beyond to provide excellent customer service at a reasonable cost. Would highly recommend the R&T Yoder Team!
3989 Broadway, Grove City, OH 43123
I had an appointment scheduled for this morning, and no one showed up. Called multiple times to both of their numbers, left voicemail, texted, and emailed after they didn't show up, and several hours later I still didn't get a response. I chose them because apparently they do great work, but I guess I'll never know.
This was after them taking days to even calculate an estimate and schedule the appointment after visiting my home, and that only happened after getting no response from several texts and getting lucky by getting an electrician to pick up the phone.
If someone actually calls me back about why they missed our appointment and comes out to do the job, then I would be willing to give a better rating, but as of now I can't say anything positive.
UPDATE:
I received a reply on my review on Google from the owner saying that they declined my offer. If that's true, then why did they send me an email with an estimate and a date/time of arrival to do the job? And why didn't they just decline when they showed up to give an estimate, or at least call me later to decline the offer?
If you look at their negative reviews you will see that every time they reply they always refuse to accept responsibility for what they did wrong and blame the customer. Incredibly unprofessional company.
This was after them taking days to even calculate an estimate and schedule the appointment after visiting my home, and that only happened after getting no response from several texts and getting lucky by getting an electrician to pick up the phone.
If someone actually calls me back about why they missed our appointment and comes out to do the job, then I would be willing to give a better rating, but as of now I can't say anything positive.
UPDATE:
I received a reply on my review on Google from the owner saying that they declined my offer. If that's true, then why did they send me an email with an estimate and a date/time of arrival to do the job? And why didn't they just decline when they showed up to give an estimate, or at least call me later to decline the offer?
If you look at their negative reviews you will see that every time they reply they always refuse to accept responsibility for what they did wrong and blame the customer. Incredibly unprofessional company.
2540 Scioto View Ln, Columbus, OH 43221
I took a chance with this company even though there were no reviews for me to compare and I want to say that I am pleased with the work they completed. I was later informed that today was their first day advertising on yelp, so hey I took a chance and it worked out perfectly. They replaced my 100amp breaker panel with a 200 amp service they were informative, polite, and respectful and $250 cheaper than everyone else!!! Great job guys and you definitely made not only a customer but a friend
Columbus, OH
don't waste your time. owner shows up unannounce. got him from home warranty company. slow, slow, and slow. Too busy trying to get more work from you instead of fixing the issues. touching stuff around the house. creepy
Columbus, OH 43227
I cannot say enough about this company. Extremely professional, did an amazing job. Highly recommend them for ur electrical needs
5441 Westerville Rd, Westerville, OH 43081
Recently bought a house that needed some electric work. Had Survivor come out check for any safety issues and get the place grounded. They are fast, efficient, and personable.
34 Rainbow Ave, Sunbury, OH 43074