Best Sewer Services in Charlotte NC
Electrician
Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.
331 Highland Ave SE, Hickory, NC 28602
Electrician
Joe was very professional and handled the problems quickly and efficiently! Would definitely work with him and Michael & Son again!
140 Dupree St, Charlotte, NC 28208
Electrician
Came out quickly to repair a broken water line, which was the only positive.
Negatives:
1. Lost the lock key to my crawl space so I have to buy a new lock.
2. Did not even attempt to fix landscaping they removed. They removed lighting, a plant, and a small rock wall and left it scattered in the yard.
Extremely disappointed with their aftercare for the price I paid for them to come out.
A friend of mine used North Meck Plumming. I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.
Negatives:
1. Lost the lock key to my crawl space so I have to buy a new lock.
2. Did not even attempt to fix landscaping they removed. They removed lighting, a plant, and a small rock wall and left it scattered in the yard.
Extremely disappointed with their aftercare for the price I paid for them to come out.
A friend of mine used North Meck Plumming. I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.
7832 Pence Rd, Charlotte, NC 28215
Electrician
Really a mixed experience. My 20 year old water heater started to leak so after a quick trip to Lowe's, I contacted IRV. Robert came out and performed a very thorough and comprehensive review of the situation and provided me 3 options (2 tankless, 1 direct replacement). I went ahead and went for the high eff tankless Rinnai system.
The office was very punctual, giving me appointment updates and the technicians were right on time.
That's when the issues started. The quality of the initial installation was HORRIBLE. I wish I could post pictures.
The plumber attempted to use the existing wall penetration for the exhaust, but somehow convinced himself that the supply also needed to be vented, and went on to create using aluminum flashing and LOTS of silicone and expanding foam, one of the worst wall penetrations possible. That was only outdone by the piping on the outside of the home that looked like two periscopes protruding from a 12 square of aluminum flashing on top of my vinyl siding. It was comical. It's worth noting this is directly off my deck on the rear of my house. A lesser issue was the electrical, in which a new outlet was installed, but instead of running the wire inside the sheetrock to the breaker box, the electrician ran flex conduit out of the wall, along the baseboard and back inside the wall by the breaker box about 6 feet away. It really looks bad. I would later be told that meets code. Lesser issues include the PEX piping that was really just sloppy and the pressure relief valve that was plumbed strangely.
I immediately contacted Leon who while I think was at the job site, did not do the work the first time. He understood my concern, and said he would address it as soon as he was back in town (holiday weekend). Again, great attitude and very responsive.
I showed Leon what my neighbor had done (DIY job), as well as what comes with the unit. Pretty basic stuff. Pics like this all over the internet.
Leon (and his assistant) was again punctual and immediately went about fixing both of the exhaust venting issues. He ended up having to raise the water heater and using commercially available ducting designed and installed what is now a much better installation. I still have a little sheetrock inside to cleanup, but I can handle that. The outside, while better, is still an issue. Because of the initial installation, I am left with 4-6 screw holes in my siding where the flashing from the original installation was installed (along with a lot of silicone again). Short of replacing the vinyl siding, not sure I have a solution.
I will deal with the electrical/sheetrock & PEX piping issues.
I received a survey call shortly after, and I hope the company takes my feedback to heart. When you install a unit like this in someone's finished garage, you need to discuss with the homeowner the installation. What was done was some of the most shabby workmanship I have ever seen. Had I had the 2nd installation, the first time around, I probably would have given IRV 4 or 5 starts. That said,
Leon (and his helper on day 2) - 5 stars
Robert - 5 stars
The plumber that did the work on day 1 - 0 stars (should have gone negative as I also had what we think was a gas leak on the first night to which we were asked to crack the garage door).
The electrician - again, ask the homeowner. Simply stating we don't do sheetrock on a $4k+ job is not acceptable.
Sorry for the lengthy review. I really like the unit. It seems to work well. My lesson - Don't take the installation for granted!
The office was very punctual, giving me appointment updates and the technicians were right on time.
That's when the issues started. The quality of the initial installation was HORRIBLE. I wish I could post pictures.
The plumber attempted to use the existing wall penetration for the exhaust, but somehow convinced himself that the supply also needed to be vented, and went on to create using aluminum flashing and LOTS of silicone and expanding foam, one of the worst wall penetrations possible. That was only outdone by the piping on the outside of the home that looked like two periscopes protruding from a 12 square of aluminum flashing on top of my vinyl siding. It was comical. It's worth noting this is directly off my deck on the rear of my house. A lesser issue was the electrical, in which a new outlet was installed, but instead of running the wire inside the sheetrock to the breaker box, the electrician ran flex conduit out of the wall, along the baseboard and back inside the wall by the breaker box about 6 feet away. It really looks bad. I would later be told that meets code. Lesser issues include the PEX piping that was really just sloppy and the pressure relief valve that was plumbed strangely.
I immediately contacted Leon who while I think was at the job site, did not do the work the first time. He understood my concern, and said he would address it as soon as he was back in town (holiday weekend). Again, great attitude and very responsive.
I showed Leon what my neighbor had done (DIY job), as well as what comes with the unit. Pretty basic stuff. Pics like this all over the internet.
Leon (and his assistant) was again punctual and immediately went about fixing both of the exhaust venting issues. He ended up having to raise the water heater and using commercially available ducting designed and installed what is now a much better installation. I still have a little sheetrock inside to cleanup, but I can handle that. The outside, while better, is still an issue. Because of the initial installation, I am left with 4-6 screw holes in my siding where the flashing from the original installation was installed (along with a lot of silicone again). Short of replacing the vinyl siding, not sure I have a solution.
I will deal with the electrical/sheetrock & PEX piping issues.
I received a survey call shortly after, and I hope the company takes my feedback to heart. When you install a unit like this in someone's finished garage, you need to discuss with the homeowner the installation. What was done was some of the most shabby workmanship I have ever seen. Had I had the 2nd installation, the first time around, I probably would have given IRV 4 or 5 starts. That said,
Leon (and his helper on day 2) - 5 stars
Robert - 5 stars
The plumber that did the work on day 1 - 0 stars (should have gone negative as I also had what we think was a gas leak on the first night to which we were asked to crack the garage door).
The electrician - again, ask the homeowner. Simply stating we don't do sheetrock on a $4k+ job is not acceptable.
Sorry for the lengthy review. I really like the unit. It seems to work well. My lesson - Don't take the installation for granted!
362 Crompton St, Charlotte, NC 28273