Best Network in Charlotte NC

Hocoa TOTALLY helped me out when I got jammed up this Summer. My house was about to go on the market when I got water damage from a clogged drain pipe in my attic, pushing my list date back by another week. The contractor I hired no showed on me and I frantically called around trying to find someone that would help me out. I'm not much of a crier, by that day when the contractor failed to show, I had hit my break point. When I got in touch with Hocoa, Craig assured me everything would be alright and he'd do everything in his power to get my home ready on time so I could list my house with no further delays. They completely came through for me, all the work got done on time to keep the list schedule and I was able to regain my sanity.

Chad and Jason did an excellent job with mounting our television, installing a light in my daughter's closet, and troubleshooting and fixing a light switch in our foyer. We highly recommend Tri-City Electric, and will use them again!

I don't even give this company 1 star. 2 years ago we had our water heater replaced by IRV. I had to pay some code upgrade charges which I found out later were bogus. Then they charged me twice. I had to FIGHT with the office clerk and the owner to get a refund of MY OWN MONEY! Then 3 months ago it went out. I called them because it was under warranty. The technician came by and said we needed to have it cleaned. $425!!! Then he said the pan underneath was too small and the pilot light couldn't breathe. So he says we need to pay to have a bigger pan replaced which THAT WAS THE PAN THEY INSTALLED. We would of course have to pay to replace the pan at $79 an hour which meant they would also have to drain and move the heater which would take 3-4 hours. When I denied the cleaning service they cut me off. They would not call me back or even fix it so the pilot light would stay on. I ended up calling the manufacturer of the heater and the sweet lady there showed me how to reset it so the pilot light would stay lit. We also found out the control panel was installed incorrectly and we were not getting proper hot water. My husband was able to replace the pan. I dare them to send me a bill. I will report all of this to the BBB as well with pictures. Stay away from IRV!