Best Kitchen Remodeling in Charlotte NC

A plumbing leak had caused significant water damage to bathroom, laundry room and utility closet. Shawn and his crew came out and fully repaired each area (drywall, flooring, paint). He was very quick to respond and complete the work.  I am a landlord for the property and Shawn kept me very well informed at each stage of the process virtually.  I appreciate the quick responsiveness and quality of his work.

Roman is such a nice guy! He came exactly when he said on a Saturday evening. The business is called Asap and he lives by it. My wife asked him if I needed you at 2:00am would you come ? He said if it was an emergency, sure.  I called him about 7:30pm, he was here and done by 8:45!! Small job, but it needed an electrician. Quick clean professional work! Use this man!

I rarely give bad reviews but after the service I failed to ever receive I must warn others. I called Walker Electric Services Monday to have a fried wire replaced on my water heater that was now no longer heating the water at my rental property. I spoke with a lady who gave me a flat rate and informed me that she could have someone out same day after 4pm. She took down my information (allegedly) and told me she would email me and have the technician call me when they were on their way. I informed my tenant to be home around that time. 6pm rolls around and I haven't received a call so I call again and ask if anyone is still coming since I had not received any form of communication as to whether someone is on their way or not. She apologized and said that the techs were tied up on a 7am job and that they wouldn't be able to make it out at all. I mentioned how the matter is urgent and I'd still like it if someone could come out that night after they finished since my tenant was urgently in need of hot water. She then said they could if I paid an extra $150.... after being promised someone would be able to come out that day and failing to keep me updated that their technicians were running behind. If I had known I could have called elsewhere. I told her I wasn't interested in paying an extra $150 and asked if they could at least make it there the next morning and she responded Yes, we can definitely do that. We can have them out there around 9:30am. I say perfect, thank you. The next morning (Tuesday) I call around 9am to be sure someone is for sure coming out today since my tenant now has been without hot water for 2 days, no one answers. After calling several times around 9:45 the same lady I spoke with picks up. This time she claims that some of their techs went on vacation and they aren't going to be able to make it out AT ALL... remember the by this time it is almost 10am and she failed to call me, email, or text to give me this update... again had I known I could've been calling other electricians. This is the most unprofessional experience I've ever had. A phone call, text or email updating a customer is SIMPLE... I understand being behind or tied up or understaffed but what's not fair is being constantly told that someone is going to show up, they don't show and the business fails to inform the customer. It's just bad business.

Wasted a day staying home to meet company rep
And walk through everything needed.
Was told
2 days for estimate
2 weeks later
Nothing
Called and talked to office and was told I would have estimate by end of day
That was a week ago
Not a good representation of a professional