Best Septic System Maintenance in Seattle WA

I'm thinking the negative reviews must have been from a different company. Nothing even vaguely resembles my recent, excellent experience with A Advanced Septic. We have had a septic system issue for over 5 years now, and we were needing to have the tank pumped twice a year. It was inconvenient and expensive. The company we were using insisted that our drainfield was shot, but I just didn't feel that they had even evaluated our issue enough to say that. I finally decided to look for someone else to take a look. I called A Advanced Septic. There was a little communication bubble the first time I called and my call was not returned. I was out of town for a week or so though, so not sure if I missed a message. When I got home I called again and their response was swift. Lamar asked for 15 minutes to review reports on our system, then called me back in 15 minutes. That same day Bob, and estimator, came to look at our system. He felt he knew what the problem was and that it could be repaired. He gave us a quote, and then explained that if the repair was not successful, we would not owe them anything. That was the first time I ever heard that from anyone for sure. The very next day a crew arrived at our house. Brian and Taylor were on time, polite, and able to explain what the repair would entail and about how long they expected to be there. Later that afternoon, the repair was successfully completed and I paid my bill, gladly. What a relief after 5 years at least of confusion and misinformation. I highly recommend that you give this company a call, and ask for their side of the negative reviews. They just don't make sense to me.

They are doing work at my sister's house and have left them with no heat for almost a week. The weather has been down to freezing at night and don't seem to be in a hurry to get it done. They told them it would take 2 days and a week later still not finished. They seem to not want to answer phone calls, texts or messages left at the office. If I could I would call this company and give them a piece of my mind. They haven't even offered them heaters to help them stay warm while it's freezing outside. If their pipes freeze you can guarantee I'll be knocking on their frickin door for some answers and repair on them.