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Service Champions Heating & Air Conditioning Electrician
Worked with Service Champions about a month ago.  I held off on writing a review because I wanted to do some research and see if this was typically the standard of service you can expect from this type of service.  Our centralized air conditioning system broke down and we called Service Champions to have them take a look.  The person that came, took a look at the unit and then got on the phone.  He put a lady on speaker who then was trying to upsell us something.  He didn't fix the problem nor did he give us a written quote of what the problem was or what this was going to cost.  All I think he saw was the potential that our upstairs AC would also break down soon and they can make a lot of money from this.  Gave us the impression that this problem could easily be $7-15K-30k... but nothing specific.  He then told us that he needs to send another service technician to come come out.  He charged us about $80 for coming out and doing nothing.    A few days later the next person came, he was a Comfort Advisor.   This time, he came took a look at the unit then also went upstairs into the attic.  Again, no quote.    He could not tell us in writing what the problem was or how much it would cost to fix it.  So after leaving work to see these guys twice and now we're down $80, we thought of calling a couple more companies.  

The 2nd company we called, showed up, took a look at the unit, went upstairs in the attic in one visit.  Gave us a written quote and didn't charge us anything all in one visit.  Given the price of the quote we thought we would call a 3rd company.  At least between this 2nd company we called and Service Champions, we now know that Service Champions just wasted our time and money.

We called a 3rd company for another opinion.  When this company arrived,  the 1st question the service technician asked was, do you want me to try to fix this?  He said he can get us going without having to replace the units.  Within 15 minutes, he fixed the problem both our AC units are now working, we are not down thousands of $s to have the units replaced and it was all done in 15 minutes.

In any case I decided to write this now because after having experience with 3 different companies, I can say with all honesty that Service Champions was the worst of all 3, they scammed us and I would not recommend them to anyone and I would highly discourage other people from using them.

San Jose, CA
Service Champions Heating & Air Conditioning Electrician
So, these guys came out to my elderly relative's place to check something and inspected the thermostat.  Ooops, A/C no longer will come on but heater will.  you will need a new thermostat, and maybe a new A/C unit (which isn't that old).

Nonetheless this upset my elderly relative, and they called me.  I found a YouTube on how to reset their thermostat, they followed it, and oila! everything worked.

Just sayin'...

San Jose, CA
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