Best Water Heater Leak Repair in San Diego CA

I've been thinking about replacing my water heater for a few months when I realized that I had 18 years on my current water heater (apparently 8 to 12 is the expected lifetime). I'd been putting it off. However, we noticed an unrelated leak from our bathroom into our kitchen, so I figured I'd have them come out and give me a quote for a new water heater and to fix the leak.

Right from the get-go, the experience was great. The called and scheduled a consultation (and waived the $65 service fee - maybe because of COVID?) right away. They sent a text, email, and called me to let me know when the technician was on his way out.

Mark came out  and gave me the rundown on a new water heater. He gave me several options, but we wound up going with a tankless heater. Additionally, he said the leak was because of poor caulking and that we just needed to re-do that. My wife and I a fairly handy so we wound up doing that ourselves. Didn't charge us for the advice.

Then Mark and another co-worker (I can't remember his name) and replaced our 18 year old water heater with a new tankless model. Endless hot water!

All along the way Harley was giving us calls to let us know when they were coming out and on their way.

Great experience with these guys.

I've had technicians from Ideal at my house several times, and without fail they have been polite, professional, and most importantly -competent! Generally able to get an appointment very quickly. Highly recommended!

Farhad was terrific! We  are up with a very fair price for the repair of 3 doors and windows. I was very pleased with his work and would definitely hire him again to do other work around our home!

Christian was an expert at installing 3 very difficult lights/chandeliers in super high/awkward places. His pricing can't be beat and came over in very short notice. He can fix many issues and is super nice and speedy also! Thanks so much!!