Best Sump Pump Repair in San Diego CA

Pt. Loma Electric gets no stars from me.  Unfortunately, I am forrced to leave a star.  I am a very disappointed, mishandled cuustomer.    Had an appointment on July 18 for repair on my attic fan as well as discussing flood light installation.  I was assigned an 8 am to 12 pm window.  I waited till 11:30 am, no Pt. Loma Electric.  Called, was told electriicians called in sick, as well as, there had been an emergency so they were behind.  At 1:15 they callled me to say they would be at my home at 2 pm.  That was too late for me as I had other business to attend to.   We recheduled to July 27.  I was told since I rescheduled, my time to wait would be 9 am to ll am.  What a mess that day was.  First of all they never called me on their own volition until I got so disgusted I asked for updates every 15 minutes.  They called me once in 2:30 hrs.  Same excuse, there was a fire.  I told them my time was worth something and I had business to take care of.  Twice I was told electrician was finidhing up.    One of my calls I was told electrician was finishing up and would be st my home at 1:00, two hours past the window.  He did not arrive.  I called Pt. Loma Electric, asked to speak to owner.  Mgr offered me $50 off, than $100.00 for inconvenience.  I told him I'd rather have the electrician get to me near on time.  I was not happy with the runaround TWICE.  So called electrician was supposed to be very near my home, mgr canceled my appointment at 1:30 pm.

Pt Loma Electric admitted they could not get electricians when I suggested he hire more.  My thought is Pt. Loma Electric knowingly over schedules their electricians and they cannot get to us in time promised.
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Total, two appointments I waited 10.5 hours for them to show up.  Very rude of Pt. Loma Electric to have their customers wait so many hours.

I will never recomend Pt. Loma Electric, will discourage anyone who thinks they may want to do busines with Pt. Loma Electric to include my NEXT DOOR website which gets to 4490 homes and 14 more communities.

I really dont like to leave bad reviews but I have to say something here.  This is going to be hard to summarize into a small statement but basically I have brand new tenants in a rental that unfortunately had a tub clog just when they moved in. This is the only bathroom in the place so the tenants cant shower until it is fixed. Anyway, Ideal came by to fix the clog on a Saturday and were not able to do it because there were some corroding cast iron pipe problems that needed attention.  These things happen with old houses and i understand this. They said they would have put an emergency status on it to try to get someone out on Monday to assess the problem. I called them early Monday to give them all my info so i can be contacted when they went by for estimate so i could deal with the problem right away.  All the work day goes by and not peep from Ideal.  Finally in the evening after 7p, Albert calls to say he can be out on Tuesday morning. I agree to meet him there because i wanted to understand and address the problem immediately.  He goes out that morning and says they can give me 2 estimates to fix it that he would send that same afternoon and they cant start work Wednesday but instead Thursday. Ok, i tell the tenants it will be one more day lost but that the problem will be dealt with then. So I waited all afternoon for an estimate and called at the end of the business day and was told Albert left for the day and the receptionist would send him my message. I keep explaining that the tenants are without a shower and to please rush this as he said understood it was an emergency. The next morning i call again to see if the estimate is done and i am sent to alberts voice mail. I leave a message again stating that the tenants have been without use of the shower for 5 days and i need this taken care of asap.  I dont get a call all day and after work i call them again and explain the problem again (every time i call i have to explain the situation all over again)...and receptionist says she'll send my message to Albert. Finally on Wednesday evening at 6:10 i get an estimate to fix the problem and he says if i want to do the work...they cant start until the following Tuesday! OMG! That would make a full week and a two days from when they first came out even to just start the work!! And also the poor tenants not having access to a shower!  
I am in total shock at the lack of care or attention that was given to the problem despite statements that they understood it was a problem for the tenants and that they would help. I have been a loyal customer to Ideal for over 10 years and and even recommended them to several people.  I have always found them more expensive but I never minded paying more for better service that I can trust. I honestly can say that I cannot trust this company anymore with my business and would not recommend them to anyone.  Right now my tenants have been in their new house for 6 days without use of a shower despite every effort i made to expedite the repair. I still have a clogged tub...and a detached pipe to the tub that Ideal caused trying to use the snake the tub...and corroded pipes under the house.  Now I will await to see if they will bill me for all this wasted time they caused...that is they did...they just cost me and the tenants a weeks worth of time.  I have been let down and will now have to start over all over with a new plumbing service. I will not return to Ideal ever. I believe they may have become too big for caring about their customers. Im really disappointed.  I'll follow up with their bill on here once I receive it.

Good service,after we realize out hot water pipe was busted, I called couple of companies, Darell was quick to respond, he came out about 1AM fixed it, and I was able to sleep peacefully, and not have to worry about leaking pipe.
Good & friendly service.
I would highly recommend.