Best System Maintenance in San Antonio TX

Provided feedback and owner responded and essentially dismissed everything I had to say. Here is his message along with my response:

Owner:
I was made aware that you took issue with work that we recently performed for you.  It is my understanding that you took issue with the following:

-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.

I have spoken with the technician who did the installation and my estimator that priced this work for you.   I have also reviewed the invoice.  The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom.  If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.

After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush.  Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras.  You indicated that would not be a problem and asked us to proceed.  Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.

My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.

As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.

You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.

To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.

Not a five star service.

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

Brad Parker Electric, fast service and fair pricing.  Brad was able to provide same day service. Our new dryer didn't work and we found out it wasn't the dryer so it had to be an electrical problem, Brad found the problem and had it up and running quickly .

Did entire new construction job from the ground up - were very easy to work with, they answer the phone, they show up and they do quality work.

I sent an email to Xiaoyu Wang after midnight thinking he would answer in the morning.  To my surprise he sent a reply in about 10 minutes.  With the information provided about my AC not cooling, heave an estimate of what the job might be.  An appointment time was set and he called before coming over.  Mr. Wang was professional, honest and efficient.  It turned out a different part was needed so the final figure was higher than originally estimated, but still reasonable.  All of my messages were responded to within minutes of posting.  I highly recommend his services.

Highly qualified professional was able to find out the problem with the electrical at my house after remodeling. The old contractor had done something wrong that caused my electrical bill to hike by $300 per month and Simon was able to figure it out and fix it.

Back in the saddle! A communication misfire got the project off on the wrong foot but once we reconnected, Andy and especially Aaron completed our project on budget and on time!
The mark of a good electrician is attention to detail and Aaron's work was impeccable!
Thanks gentlemen, I really appreciate the hard work!

Your company lost a costumer yesterday due to calling them for a AC repair on a unit they installed back in 2006 and could not get a tech in the area till July 2-3 at the soonest for repairs. The temp inside was 97degrees up stairs and 94 down stairs. I will no longer using fox services for any repairs that need to be done from the AC heater or anything else they do.

Fernando did a great job wiring my shed for electricity. Explained everything in detail. Very knowledgeable and hardworking. I highly recommend.

I called them to replace a chandelier and an electric switch.
When on the phone, I asked them to give me a quote on the phone. The guy on the phone said each job is different and he can only give me a quote once he sees the job. I kept pushing him to at least give me an approximate quote or a price range but he said he needs to see the job.
When the guy shows up at my home, he goes through a price sheet and gives me a quote of $700 !!!. He could have given me this quote on the phone if all he was going to do was to go thorough a price sheet. I politely told him this was out of my range and paid the $79.
I feel that when I called them, they should have give me an approximate quote on the phone knowing that the job was replacing a chandelier.
I paid them $79 for doing nothing....

A friend of mine recommended the owner Steven Fikes to me so I went in and asked for him specifically for some work I have been looking into getting done. I was told by a colleague that he was out on a sick day so I thanked him and left.

Later that morning I'm notified by a family member that he had posted a video in a Facebook group in our community from his security footage of me walking back to my car in the parking lot, stating that someone sent their pregnant wife in regards to her husband doing illegal work and slandered me in the comments. As I am an 8 month pregnant wife, I have no idea what that was in regards to and believe he has me confused with someone/something else.

Either way, this is by far the most unprofessional thing I have ever encountered and I am still in disablief how something so insignificant got recorded and put on social media. If I could give zero stars I would. I'm confused and embarrassed to say the least.

If this is any indication of how this man conducts business, I would steer clear and far from this establishment.