NC Industries. Electrical, Plumbing, HVAC, General Constructions

My A/C had stopped cooling during a week of 100+ degree weather.  Simon's was able to come out within hours when many others were scheduling days out.  They listened and ask questions before scheduling.  They showed up at the beginning of the time window with an army of technicians and resolved the problem in less than an hour (replace compressor parts).  The service call fee is higher than others, but the prompt and thorough service without the added sales hassles you get from larger companies is worth it.  Highly recommend and will be leaning on them for my A/C and other needs down the road.

They are relatively responsive for quotes, but their prices were much higher than the three other quotes I received (from small and large companies). Simon's also quoted extensive work that two other electricians said was unnecessary. It was a big job and the work I ended up getting done was approved by CPS, so I guess I didn't need what Simon's recommended.

Usually, I only get one or two quotes but I am glad I paid extra to get a handful of quotes and found another company I was happy with.

Called them to replace an HVAC System as they quoted the best price. There were some miscalculations that complicated the job and created some issues, but, they returned as necessary to correct all problems.
Only complaint I have is that they neglected to tell me that there was a 3% credit card charge fee.

I had a breaker that needed replacing, and tried Yelp to find a service provider. Simon's was close to my house, and there were no red flags in the review, so I tried them. Big mistake.
They required a $100 trip charge in advance,, sent a person with whom I couldn't communicate (he spoke Spanish only) and he didn't have the supplies to do the fix. When I called them, they apologized and made another appt with another repairman for the following day. So, one more afternoon off work to replace a breaker. The guy come in, fixed the breaker and left another bill for $74. When he gave me the final invoice, I saw my card was charged $103 instead of $100, obviously to cover the bank charge. They didn't mention it when they were taking the payment, though, and then referred me to the invoice I JUST GOT to explain to me the $100 was actually $103.
I drafted a payment through online banking and before it cleared (less than a week later), they were calling me to check on payment.
Avoid this firm if you can.

Highly qualified professional was able to find out the problem with the electrical at my house after remodeling. The old contractor had done something wrong that caused my electrical bill to hike by $300 per month and Simon was able to figure it out and fix it.