Best Gas Furnace Repair in San Antonio TX
We decided to call Hunter electric after we received a couple of quotes and no call back from some other companies. Hunter electric was outstanding and professional, we worked with Colby and with Juan, and they installed a generator in light panel for a reasonable price, on time and professional. We appreciate that they went above and beyond in regards to asking for feedback and for being polite every step of the way. Thank you Hunter electric for securing our home should there ever be a power outage!
4710 Shavano Oak, Ste 103, San Antonio, TX 78249
Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly. We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!
San Antonio, TX
My HVAC shut off on Saturday. I had called so many companies trying to see who was available. I came across Evenflow, and Seth right away spoke with me and even gave me suggestions over the phone to troubleshoot myself. He even followed up with me to check to see how I was doing that night and the Sunday after. I wasn't able to do it myself, so I had him come out to flush the drain line, and he did so much more. As a first time homeowner, I am no longer worried about my HVAC. Seth gave a very informative walk through of what he was doing, how my unit was performing and what I could do to keep it performing that way. I would recommend Seth and this company to anyone, and will be using there services in the future for all plumbing, electrical and HVAC needs.
7515 Grissom Rd, 102B, San Antonio, TX 78251
Xiaoyu was great and I highly recommend him as an electrician. My issue ended up being more complex than I anticipated and he did a great job troubleshooting, explaining the circumstances, and ordering the right parts to get the job done.
San Antonio, TX
I had a breaker that needed replacing, and tried Yelp to find a service provider. Simon's was close to my house, and there were no red flags in the review, so I tried them. Big mistake.
They required a $100 trip charge in advance,, sent a person with whom I couldn't communicate (he spoke Spanish only) and he didn't have the supplies to do the fix. When I called them, they apologized and made another appt with another repairman for the following day. So, one more afternoon off work to replace a breaker. The guy come in, fixed the breaker and left another bill for $74. When he gave me the final invoice, I saw my card was charged $103 instead of $100, obviously to cover the bank charge. They didn't mention it when they were taking the payment, though, and then referred me to the invoice I JUST GOT to explain to me the $100 was actually $103.
I drafted a payment through online banking and before it cleared (less than a week later), they were calling me to check on payment.
Avoid this firm if you can.
They required a $100 trip charge in advance,, sent a person with whom I couldn't communicate (he spoke Spanish only) and he didn't have the supplies to do the fix. When I called them, they apologized and made another appt with another repairman for the following day. So, one more afternoon off work to replace a breaker. The guy come in, fixed the breaker and left another bill for $74. When he gave me the final invoice, I saw my card was charged $103 instead of $100, obviously to cover the bank charge. They didn't mention it when they were taking the payment, though, and then referred me to the invoice I JUST GOT to explain to me the $100 was actually $103.
I drafted a payment through online banking and before it cleared (less than a week later), they were calling me to check on payment.
Avoid this firm if you can.
1380 Pantheon Way, Ste 390, San Antonio, TX 78232
Cary (who came to the house to check our ductwork and give us a quote for a new AC/Compressor/Heater), Rafael and Tony (who installed the new system), and Rick and Sebastian (who measured and tweeked all the heat sources and insulated the back door) were all phenomenal. All of these guys were so knowledgeable, professional, hardworking, and went the extra mile to make sure that their work was done properly and that I was happy with the work. We have used Fox Service for the past 6 years to service our old unit, and we will happily continue to use them for this new unit. They are awesome!
San Antonio, TX
Made an appointment for my day off, half way through the day I called an inquired about my appointment. They said oh sorry, there is no tech available. The guy was very nice and apologized for the mistake. He set an appointment for me for the next week and said he had assigned a tech and and would be there at 10 am. At 10:30 I called and talked to another very nice rep. She told me I was next on the list. I asked for a time estimate and told her what had happened with last appointment. She repeated herself saying she couldn't give me and time estimate. I was very frustrated and told her to go ahead and cancel the appointment, I could wait all day not knowing how much longer his previous job would take. I just wanted to know if it would be sooner or later. She couldn't give me any idea of the time and got very rude. I could hear her mumbling oh yeah, I'll cancel your appointment as she hung up on me. I immediately called back and spoke with Michelle. I asked for a supervisor and told her what had happened. she was very nice and said a supervisor would call me back, they were all in a meeting. It's been 3 days and no call - I'm not really expecting a call back anymore, I just wanted to let them know how rude she was when there was a problem.
Saddest part is, a couple of years ago I received some of the best customer service from this company. Very disappointed!
Saddest part is, a couple of years ago I received some of the best customer service from this company. Very disappointed!
San Antonio, TX
I have dealt with JW a few times for some repairs on house and normally the service is informative, prompt , and reps are courteous. However this last time though there was a flub up and what their rep promised to have done and what they were going to do failed to happen and I was left out of pocket $1000. Now I have no ceiling due to their mishap. All upper management said when I complained on their follow through was that they apologize for their rep's mistake basically and his misinformation and that in so many words it shouldn't have happened and they were wrong in the relay of information they gave me for the job instruction and how to proceed.
San Antonio, TX
If I could rate this place at zero stars and leave a review, then I would do it. I had a string of outdoor deck lights that had one section go out and they came over to my house and quote me $350 to fix it without even knowing what the issue was (it might have just been a bulb). Then when I said no that's ridiculous, then charged me a $79 fees to come to my home (they were here for 5 minutes). Total robbery. Don't call this place.
3071 County Road 100, Ste 100, Hutto, TX 78634
A friend of mine recommended the owner Steven Fikes to me so I went in and asked for him specifically for some work I have been looking into getting done. I was told by a colleague that he was out on a sick day so I thanked him and left.
Later that morning I'm notified by a family member that he had posted a video in a Facebook group in our community from his security footage of me walking back to my car in the parking lot, stating that someone sent their pregnant wife in regards to her husband doing illegal work and slandered me in the comments. As I am an 8 month pregnant wife, I have no idea what that was in regards to and believe he has me confused with someone/something else.
Either way, this is by far the most unprofessional thing I have ever encountered and I am still in disablief how something so insignificant got recorded and put on social media. If I could give zero stars I would. I'm confused and embarrassed to say the least.
If this is any indication of how this man conducts business, I would steer clear and far from this establishment.
Later that morning I'm notified by a family member that he had posted a video in a Facebook group in our community from his security footage of me walking back to my car in the parking lot, stating that someone sent their pregnant wife in regards to her husband doing illegal work and slandered me in the comments. As I am an 8 month pregnant wife, I have no idea what that was in regards to and believe he has me confused with someone/something else.
Either way, this is by far the most unprofessional thing I have ever encountered and I am still in disablief how something so insignificant got recorded and put on social media. If I could give zero stars I would. I'm confused and embarrassed to say the least.
If this is any indication of how this man conducts business, I would steer clear and far from this establishment.
2405 Lifehaus Industrial Dr, Ste 109, New Braunfels, TX 78130