Best Air Duct Cleaning in San Antonio TX

Provided feedback and owner responded and essentially dismissed everything I had to say. Here is his message along with my response:

Owner:
I was made aware that you took issue with work that we recently performed for you.  It is my understanding that you took issue with the following:

-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.

I have spoken with the technician who did the installation and my estimator that priced this work for you.   I have also reviewed the invoice.  The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom.  If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.

After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush.  Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras.  You indicated that would not be a problem and asked us to proceed.  Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.

My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.

As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.

You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.

To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.

Not a five star service.

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

I had a breaker that needed replacing, and tried Yelp to find a service provider. Simon's was close to my house, and there were no red flags in the review, so I tried them. Big mistake.
They required a $100 trip charge in advance,, sent a person with whom I couldn't communicate (he spoke Spanish only) and he didn't have the supplies to do the fix. When I called them, they apologized and made another appt with another repairman for the following day. So, one more afternoon off work to replace a breaker. The guy come in, fixed the breaker and left another bill for $74. When he gave me the final invoice, I saw my card was charged $103 instead of $100, obviously to cover the bank charge. They didn't mention it when they were taking the payment, though, and then referred me to the invoice I JUST GOT to explain to me the $100 was actually $103.
I drafted a payment through online banking and before it cleared (less than a week later), they were calling me to check on payment.
Avoid this firm if you can.

Everyone I talked with at Jon Wayne Air Conconditioning was pleasant, helpful, and knowledge. Such a delight to have an air conditioning company that is so willing to help.

Apex electric has completed three jobs at my house.  One was an emergency breaker job late at night, a Tesla charger in my garage and two outlet issues. All the jobs were completed fast and at a great price.   I highly recommend Apex.

I had a fire alarm sensor beeping after we changed the battery since going off at 2 am. I was sick and had to stop the beeping. Call a few places and they came out within 2 hours. Boy did I pay for it $289 for them to come out, well they want to sell memberships, they go through your house and tell you what needs to be fixed, 1 hour later and yes alarm still beeping, and and extra 15 trying to sell
The memberships, I said just fix the fire alarm.  So an extra $275. To replace plus $289 .  I was so sick and had to stop the madness,, but would never call again.