Best Damage Restoration in Phoenix AZ

The 5-star review is for Bob. First of all, I must state that we did not use VETSBuilt for our home remodeling because we need more assistance in the design aspect of the project. Otherwise we will not hesitate to use his services as Bob always responds in time to our phone calls, text messages and emails. He is straightforward and honest with what he can or cannot do for us and in the cost estimate. I imagine it won't be too hard working with him on a project.

We had a house fire/lightning strike 19 months ago and still not close to completion.  It has been one error after another, poor communication, and submitting sub par estimates.  What they will say and do are completely different.  They don't seem to care or speak knowledgeable about city codes and details of the job.  I don't recommend or have confidence in this company.  They seem overworked and not engaged in the project.  You know it's bad when after you sign the contract you are the one doing most of the follow up and feel like you work for the company.  They actually sent the wrong house estimate to our insurance company.  They aren't detailed oriented.  They will blame the insurance company for not providing funds for damage and things not covered.  They either have 1 star reviews or 5 star reviews.  That's not a good sign.  Don't do it!!!  We highly recommend a public adjuster as they are unable to effectively deal with insurance.  I am writing this to save you a nightmare.