Best Gas Appliance Repair in Phoenix AZ

What a pleasure it was doing business with Gabe. Very honest and throural. Will definitely recommend him and will be using him for future work. Thanks so much Gabe!!

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

Victor was prompt and was able to get out to my house to help me install a couple of newer style lights into an older home. He was very helpful and helped me out with a couple of other projects as well.

Also he gave me a quote to get the job done where as other electricians gave an ambiguous price based on hourly rates. Will definitely use again.

Abdul is fantastic. Reasonable, reliable and efficient. I would highly recommend him.

I have been a customer of Fx It Floyd for many years. Recently I bought a ceiling fan and I was quoted $195 to install it.  When they arrived we found that the fan was damaged so I arranged for a new fan to be delivered
I paid the full amount $195 for a 15 minute visit with the agreement that FIF would come back when the fan arrived. They agreed to do so and cashed my check for the original visit.  
We set a new date and FIF was here for 30 minutes and installed the ceiling fan.
About an hour later I received an email for $130 so now the total to install ONE fan was $332! The problem is FIF hit me with a surprise invoice and NEVER bothered to quote or inform me that there would be another fee.
It is their responsibility to quote a fee PRIOR to the service provided.
I paid $195 in advance and before completing the job.  Never were additional fees discussed or quoted !
I've dealt with many contractors over the years and they all provide estimates or quotes IN ADVANCE!!!
Get your quotes in writing and BEFORE work is completed

I would give this company zero stars if I could. We were experiencing a water pressure issue in all rooms but also had no water coming out in some areas of the home. When Aqualine came out they were able to immediately diagnose that the bladder inside our soft water system exploded and was leaking little tiny beads into our waterlines which were obstructing water flow at the faucets.  

Upon inspection the technician from Aqualine reported that our water system did not have a bypass valve.  He proposed what was given as the only solution and that was to weld a bypass.

We of course agreed as we have children and grandchildren in the home and needed water.

We were charged 426.00 to weld the bypass. The technician left and we were then tasked with flushing all of the lines. The technician stated that we were to remove all faucets and shower heads and flush the lines for 30 minutes. He stated that if this did not fix the problem they would meet to come back out and blow air through the lines at the cost of as much as 7000.00.

The technician then tried to sell us a 40,000 grain water softener system at the cost of $2600. We declined.

The next day we still had no water pressure and our toilets would not flush so we called Aqualine back. We were told there would not be an additional service charge to come back out. When the tech came out he said that we did not flush the lines long enough and the tank valves on the toilet were clogged and damaged from the beads. They needed to be replaced with newer valves with a removable filter on them.  He then  gave us an estimate of over $600 to replace the valves on two toilets.

I was frustrated at the cost for simply replacing two valves and also the charge of $25 for the service fee which I was told over the phone I would not pay, so I declined the toilet repairs.

We then had another plumber out who took one look at the system and asked why we added an additional bypass valve and laughed when we told him that the plumber who just fixed it said there was not a bypass valve. Furthermore, this plumbing company said to add a bypass valve is normally about $75-$85. This plumber stated we only needed to remove the toilet valves and clean them out and reinstall them and that we could YouTube it.

My husband was able to remove the valves and clean them and the toilets worked fine.

We then purchased a water softener system a 50,000 grain system for 900.00 from Fantastic company called Ameriflow!

Positives: Company was able to do a same day appointment and was on time.

Negatives: I feel we were lied to and  an expensive repair was fabricated.

We feel the fabricated repair was charged at a rate over five times what other companies are charging.

We feel the technician did not flush the lines as he should've been instead instructed us to do it ourselves.

The company charged us a service fee to come back out on the same repair and then tried to charge us $600 to fix not broken toilet valves.  

This is a very long review but want everybody to be aware of what they are getting. We feel this company took advantage of our lack of knowledge about plumbing and our  desperate situation of being in a home with no water.

Furthermore, my husband has called several times over the last week to speak to the owner who has failed to call us back to this point.