Best Gas Appliance Repair in Phoenix AZ

Gabriel was able to get to my home within two hours of me contacting him. He fixed our electrical problem and I will reach out to him in the future. Highly recommend!!

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

We contacted Hope AC as a referral from one of our neighbors. They were a lot cheaper than all the other offers we received for the same unit installed. They did an amazing job installing the new unit and followed up a couple weeks later to ask if everything was alright.

I had to call them almost a year later to come out and see why the unit was not turning on. They came out the next day to troubleshoot the issue and found that one of the wires inside the Trane unit itself worked free from the housing causing the fan to not turn on. This was an issue on Trane's end and not Hope AC. If they did not have the experience/expertise to work on the unit it would have been a replacement order and time wasted waiting for the new part to come in.

I would definitely recommend Hope AC

Missed an appointment already got one bid  said his kid was in hospital sick  looked at his reviews looks good

An incredibly rude company.

I contacted them about an outside grout job
ALL of our communication was businesslike and polite
I sent a kid, Brian Meyers, pictures of the job needing to be done.
He gave me an estimate of $250-$300 which seemed about right, based on other bids I'd received.
After we went back and forth on the day they could do the work, he decided he wanted his guy to come out and look at it in person.
I had no problem with that, the guy came out and next thing I know Meyers sent me a quote for $595.

I emailed back, asked politely what happened to change things.
My email: What happened for this to go from $250-$300 to $595 now?

Next thing I know I got an email back saying this: but do to your general attitude we are going to pass on the project

If the job was too small or outside their area of comfort, he could have just said so but instead he blamed me. A completely unprofessional, juvenile, arrogant and amateurish reply and at this point I wouldn't hire Fix It Floyd to take my garbage out.

BTW, I hired someone else and they did a spectacular job for $250.
2 hours work. $125/hour. If you need a handyman, contact me and I'll give you their info. I've used him twice now and his work has been perfect and he's and highly professional.

Bottom line:
Find someone who knows how to interact with customers in a respectful manner. No one deserves to be treated badly for trying to do biz with them.

UPDATE: Myers just called me and left a voice mail message asking me to call back so we could work things out. I did, because I thought the message was from his boss. Turned out it was from
Myers again.

He doubled down on blaming me, saying I'd wasted his time because I had competitive bids. Funny, if he hadn't been such a jerk and didn't try to screw me with his bid, I'd have given him the job. There was other work we talked about doing on my outdoor fireplace and a bunch of other projects as well.

I don't know how old this kid is, sounds like maybe late 20s or so, but he is extremely unskilled in dealing with people. Defensive, insulting and arrogant.

Very unprofessional and expensive. The electrician would not provide me with an hourly rate on the estimate, and when I insisted he provided me with one rate verbally and a different one in writing.
The electrician assured me that they would submit the information to L&I right away for the electrical permit. When I called 3 days later to make sure, they still had not submitted it but promised they would that day. When I called 10 days later they still had not submitted it.