Best Solar Water Heater Repair in Nashville TN
Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!
5237 Nashville Rd, Ste 6, Bowling Green, KY 42101
We use Lee Company and twice a year they check Heating/AC and out electrical. This is a straight forward company with honest service personnel. I also like very much receiving a military discount when we need work to be done.
They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.
Taking pics of my A/C or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.
They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.
Taking pics of my A/C or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.
1836 Memorial Dr, Clarksville, TN 37043
Very quick response and the job was scheduled in two days and completed in 3 hours. Work was OK. The main electrician was out, so two associates were sent out. Definitely not as smooth an operations as I expected. They couldn't get a ceiling fan to work, so we waited for the 'master' to arrive. He finished it quickly and sorted out a line problem.
I was very clear about the number, types of fixtures, and ceiling heights when a price was quoted - not an estimate. I was disappointed when the final price was presented, as it was considerably higher than quoted. There was an add charge for the fan that should have been covered in the quote. Knowing the full price in advance, I may have called other contractors
I was very clear about the number, types of fixtures, and ceiling heights when a price was quoted - not an estimate. I was disappointed when the final price was presented, as it was considerably higher than quoted. There was an add charge for the fan that should have been covered in the quote. Knowing the full price in advance, I may have called other contractors
305 Donelson Pike, Nashville, TN 37214
I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
1717 Elm Hill Pike, Ste B, Nashville, TN 37210
If you have money to just throw away go see Lee company. I bought my dad a new ceiling fan, so to take it down and put up the new fan on a 8 foot ceiling using a step stool to get to cost over 310 dollars for less than an hour of work. Thinking about become an electrician if that's the money there making. That is just the labor not including the fee to come to the house. Greed at its finest.
3530 N Mt Juliet Rd, Mount Juliet, TN 37122
After more than 20 yrs. of working with Lee Co., we are calling it quits. Last week on 2/14/22) 2 of their plumbers came to do some work that involved sawing through drywall in a bedroom to access a shower faucet on the other side. All of this work was done across a hall from stairs leading to a level below where baseboards were cut to allow for a new bathroom cabinet. The technicians were wearing paper/fiber booties which evidently picked up the dust from the drywall and baseboards tracking it on both levels of the house including down 13 hardwood steps. My 68 yr. old husband slipped and fell down those steps Wednesday morning, 2/16/22. This accident resulted in excruciating pain defined by a TOA surgeon as a torn quad in his left leg. He had to have surgery the next day, 2/17/22 and is now wearing a hip to ankle hard cast that will be a part of him for 6-8 wks. His recovery time is approximately 4-6 months. I called 2/16, the day it happened and spoke with a supervisor over the plumbing division who said, I'm sorry that happened. I want Lee Co. and other home improvement companies to realize what can happen when improper cleaning or lack thereof after a job can cause. I am very upset about this turn of events and will be having further contact with Lee Co. I have recommended Lee Co. for many years but I have to say those referrals are over. Needless to say, maintenance/service agreement will be canceled. Jan C.
Nashville, TN
We entered into a Home Maintenance program with Lee Company believing the company would stand by their priority service and attention. The HVAC inspection and service maintenance was outstanding followed by a complete written report and images the technician provided. The plumbing inspection report had to be chase down and requested a copy for our files weeks after the plumbing inspection, which was mediocre at best, when completed. An 11 year old could have done a better job IMHO. Recently, we purchased a refrigerator late October and the delivery person did not have the skills or tools to hook up water into the refrigerator's water and ice-maker feature. We naturally called Lee Company to hook up water to my refrigerator appliance. Lee Company did not recognize my home maintenance benefits and informed us it would be after Thanksgiving or December we could have Lee Company hook up our water to the refrigerator. Instead we hired a plumber to hook up water to our refrigerator at the cost of an additional $175. As a member of the Lee Company Home Maintenance Program, we were assured in writing priory service appointment over others with a 20% discount on all parts and labor. We believe we experienced a bate and switch and Lee Company failed to deliver customer service as promised. Had we known this before signing the contract we would have chosen other service providers over Lee Company. Not everything promised is promised by Lee Company. Sorry is not a remedy and we are not happy consumers especially being out of pocket for money Lee Company could have saved us. Instead we warn consumers BEWARE of Lee Company. We Particularly dislike bate and switch tactics. Don't you?
1124 Menzler Rd, Nashville, TN 37210