Best Flame Sensor Repair in Nashville TN

Never called after providing a contact number

Hi Gustavo,
Yes you did refund the original fee and provided a new quote.  However,  the information here is accurate.  The original quote was provided as stated previously.  Your Customer Service professional advised me that the information provided may have been miss quoted but it is what provided.  There may be a training issue or something else. My experience is what it was. Keeping it honest. Others experience may lead to different results.  I say find out for yourself and communicate what you find your experience to be!

I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either).  To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.

Almost impossible to schedule appointment. I have been calling for over a week to get annual maintenance schedule, on hold for half an hour, left messages still no luck!!

I can't really say how their work was because the technician never called me to schedule an appointment, even after two attempts on my part.

We Recently had Lee Company out to fix a plumbing issue. We were told it would cost $49 to come out and check to see what the problem was. We were told by the technician what the repair would cost, ($488).  The technician was hard selling their maintenance program, which I declined several times. He was there 2 1/2 hours and said the problem was fixed. One week later we had the same problem. We called and they couldn't give us a time when they could come out, just sometime that day. No priority given to a repeat customer with the same problem 1 week later. They came out and tried to charge us $250 to check what the problem was!!! When we said we'd call the office they said they'd wave that fee this time. They don't warranty their work!!! they wanted $350 to pull the toilet and replace the wax ring!!! They then said we needed to replace all out plumbing underground. They are thieves and I feel bad for the next person they try to take advantage of.

Worked with Lee Company to add an outdoor junction box and an outdoor outlet to my house.  They came out looked at what I wanted.  Quoted me a price.  Told me when someone would be out.  They were there on time, got the work done quickly and without disturbing anything I had going on at home.  They were done quickly, they did not have to even turn off the power!  Everything looked perfect, very professional polite people.  I would use them to do work at my house again.

Update.... Lee Company made right the issue and reimbursed me half of the amount for initial labor cost. The Bellevue locations manager, Jamie, was professional, kind and thorough. Considering all that has transpired I will be cancelling my monthly home maintenance but wanted to make known... they did make it right.