Best Gas Furnace Repair in Los Angeles CA
I was referred to this company by one of my friends and called them regarding a sink clog. Great service! I am glad I went through this with this company. I will continue to go back!
Van Nuys, CA 91411
Rick and Danny were amazing. Very friendly, knew their stuff when it came to home audio video, and had my tv mounted quickly and safely. Cleaned up and put everything back. Looked perfect! will definitely use again and can highly recommend!
4176 Arch Dr Unit 209 Los Angeles, CA 91604
This company is amazing ! We called accurate to see if they can come to my shop and help us out with our electrical problem , we use a lot of dryers and tools for our business and our electricity kept going out, we couldn't find out what the problem was . They answered and told us a technician will be coming to shop the next morning. Our technician Lance was so helpful. He was quick, reliable , and answered all our questions and made everything really easy for us . He worked with us on our schedule so we didn't have to close business hours. The job was done in less than 10 hrs and everything looks great and works perfect now . We finally can work with no problems . We couldn't thank you enough lance :)
715 W Foothill Blvd Glendora, CA 91741
TLDR: a company and technician with incredible integrity that provided the best possible advice and solution instead of just trying to make a quick dollar.
BACKGROUND:
* Water started leaking out of the pipe close to the AC unit (pic attached)
* Called Professional Appliance Repair
* A technician named Nick came, explained it would be a 2 part job, provided an estimate, did part 1 and left
ABOVE AND BEYOND:
* Started leaking again a few hours later, I called Julia and she immediately arranged for Nick to come back (this was around 730pm the day before Thanksgiving)
* Nick diagnosed it was a plumbing issue not an HVAC issue - surmised the upstairs unit had a blocked pipe - and that he and the company would not be the right professionals to do this
- he then ripped up the estimate and gave back the deposit check
- this was after he spent over an hour trying to solve this to the best of his ability
* Next day had a plumber come who said need to replace a pipe but needed to take out the AC unit to be able to access it
- I called Julia again and explained the situation and she contacted Nick
- Nick's advice was to call a different plumber as he was convinced pipe was just blocked; he could come and take out the AC unit, but it would be an expensive job that he felt wasn't necessary
* Ended up calling a different professional to snake the pipe and remove the blockage and everything has been working great
= Nick / Professional Appliance Repair could have said yes to do an expensive job but instead gave the right advice for customer's benefit
Professional Appliance Repair - one of the most honest and professional companies I have ever dealt with.
Nick (technician) - super hard working, uber smart and skilled, great demeanor.
Julia (office contact) - very responsive and helpful.
BACKGROUND:
* Water started leaking out of the pipe close to the AC unit (pic attached)
* Called Professional Appliance Repair
* A technician named Nick came, explained it would be a 2 part job, provided an estimate, did part 1 and left
ABOVE AND BEYOND:
* Started leaking again a few hours later, I called Julia and she immediately arranged for Nick to come back (this was around 730pm the day before Thanksgiving)
* Nick diagnosed it was a plumbing issue not an HVAC issue - surmised the upstairs unit had a blocked pipe - and that he and the company would not be the right professionals to do this
- he then ripped up the estimate and gave back the deposit check
- this was after he spent over an hour trying to solve this to the best of his ability
* Next day had a plumber come who said need to replace a pipe but needed to take out the AC unit to be able to access it
- I called Julia again and explained the situation and she contacted Nick
- Nick's advice was to call a different plumber as he was convinced pipe was just blocked; he could come and take out the AC unit, but it would be an expensive job that he felt wasn't necessary
* Ended up calling a different professional to snake the pipe and remove the blockage and everything has been working great
= Nick / Professional Appliance Repair could have said yes to do an expensive job but instead gave the right advice for customer's benefit
Professional Appliance Repair - one of the most honest and professional companies I have ever dealt with.
Nick (technician) - super hard working, uber smart and skilled, great demeanor.
Julia (office contact) - very responsive and helpful.
2450 Colorado Ave Santa Monica, CA 90404