Best Bathtub in Austin TX

Jose takes ownership and shows great care getting things done. He is always reliable and up-front with reasonable pricing.

Lewis has done several jobs at my residence, I'm just getting around to reviewing.  He gets the job done quickly, efficiently, and does so at a fair price.  He is a great communicator.  He's consistently on time and doesn't leave until the task is done. He brings ideas to the table when I'm not sure what I need. He is knowledgeable, and puts high quality into every task I have used him for. He's done electrical, flooring, and trim work for me. He deserves an A plus on each job.

We worked with Brian Moran and got a great Carrier system, and he was great! We have already recommended him to all of our neighbors. It's always tough someone reliable, but Brian was the best.

I thought they were prompt in coming out, but I felt like I got price gouged. I was quoted a $69 or $79 diagnostic fee on the phone and when the technician came out, he called me and told me that the charge would be $179 since it was a stackable washer and dryer. My hands were tied since this was a rental property and I desperately needed somebody to let me know what the issue was with the washer and/ or washer connection. When I requested the service in the first place, I was clear what the issue was and I was also clear that it was a stackable set in a closet. Long story short, it took him 15 minutes to tell me that I needed a new machine. It just seemed like a waste for such a easy diagnosis. He did look at the toilet for me, which was much appreciated, but I'm still not sure that warranted almost a $200 charge.

A caution regarding an unscrupulous electrical company. I contracted with Salt Light & Electric to fix an issue with a circuit breaker that kept tripping. When the technician arrived, he offered to do a $589 diagnostic or he could do a $280 breaker replacement. He went hard for the expensive diagnostic stating that it would come with a free breaker if it was the problem. I opted to have the breaker changed, thinking that it was the problem. After an inspection revealed that the breaker wasn't faulty, I went ahead with the diagnostic. To my surprise at billing time, I was charged for both, even though the technician said the breaker wasn't faulty. Since I had to sign before ANY work was done, it NEVER occurred to me that I was being double charged. When I contacted the company, I was told that I had paid for the breaker because that is what I signed authorizing them to do. I discovered AFTER the fact that despite telling me there was nothing wrong with the breaker, it was replaced, consequently incurring the charge. Salt Light & Electric not only stood by that decision, but made it a point to say that I had signed to have the breaker replaced, even though their technician determined that it wasn't faulty. The end result is that the experts claim that I determined that a breaker was needed when, in fact, had I opted for the diagnostics, the very first thing they would have done is checked and/or changed the breaker.

Beware of these shady business practices. Even their customer service rep who called me for a follow up was dismissive, rude, and ONLY concerned that everything was by the book, so if I wanted to be upset then so be it!

Steer clear of these folks! They are terrible! My next steps are BBB and social media.

Some of the techs do a good job the only problem I have with this company is when the tech finishes the he wants to sell you other services,I think they should do the job and ask the customer is there anything else they can do,most of the time the additional services they want to sell you is not cheap.