Best Air Duct Cleaning in Austin TX
This is a reply to Efficient, who replied in November to my September 14th complaint. My problem with Efficient became a 2 part issue:
1. Failure to repair the Air Conditioner
2. Failure to respond to our repeated phone calls, online communications, and hard copy letter addressed to George Drazic, President and Molly Drazic, CEO in a nearly two month period to discuss the bill. The November Yelp post is the first peep from Efficient in the face of all those attempts and appeared just one day after I posted a bad review of Efficient on the BBB website (to be followed by a formal complaint with BBB).
But first things first: As I suspect that the posted Efficient Yelp response is mostly for the benefit of not discouraging future customers as it was a public post rather than a private attempt to even look into our complaint, let me post the report by the AC repairman who came a few days after Efficient and fixed the whole thing for $141.60. I encourage readers to compare it to the elaborate description of the hopelessness of our AC system posted by Efficient:
The vents basically had to be adjusted to restrict so much air to be pumping into the living room area, so that there is more forced air going into the bedrooms. The vent in the living room was basically allowing too much air to escape. So it was not an AC issue, but more of an older system setup type issue. The vendor was able to install ductboard baffles and said that should be all that is needed to make the airflow push into those rooms better. Since the tenant described it as the living room stays very cold, there is obviously plenty of cold air getting in, it was just a matter of controlling the air flow.
Unlike the detailed diagnosis described by Efficient, which I again and most importantly invite the reader to compare to our happy ending, what was communicated to us, the owners and decision makers, in a phone call by the tech was much simpler. I repeat: We were told that the system was 25 years old and beyond repair, too old to even attempt a cleaning AND THE ONLY SOLUTION WAS TO INSTALL A NEW AC SYSTEM. When we suggested an approach much like what was actually successfully done, the tech was very dubious and sounded unwilling.
But for the sake of analysis of Efficient's performance, let's assume that the tech did suggest to us the $500-$600 fix (which he didn't) and we went along with it because we were over a barrel and already $99 into it, we would have grossly over-paid for a solution that might not have even worked. We suggest that readers review the Yelps sorted by worst reviews first and see if there isn't a pattern.
1. Failure to repair the Air Conditioner
2. Failure to respond to our repeated phone calls, online communications, and hard copy letter addressed to George Drazic, President and Molly Drazic, CEO in a nearly two month period to discuss the bill. The November Yelp post is the first peep from Efficient in the face of all those attempts and appeared just one day after I posted a bad review of Efficient on the BBB website (to be followed by a formal complaint with BBB).
But first things first: As I suspect that the posted Efficient Yelp response is mostly for the benefit of not discouraging future customers as it was a public post rather than a private attempt to even look into our complaint, let me post the report by the AC repairman who came a few days after Efficient and fixed the whole thing for $141.60. I encourage readers to compare it to the elaborate description of the hopelessness of our AC system posted by Efficient:
The vents basically had to be adjusted to restrict so much air to be pumping into the living room area, so that there is more forced air going into the bedrooms. The vent in the living room was basically allowing too much air to escape. So it was not an AC issue, but more of an older system setup type issue. The vendor was able to install ductboard baffles and said that should be all that is needed to make the airflow push into those rooms better. Since the tenant described it as the living room stays very cold, there is obviously plenty of cold air getting in, it was just a matter of controlling the air flow.
Unlike the detailed diagnosis described by Efficient, which I again and most importantly invite the reader to compare to our happy ending, what was communicated to us, the owners and decision makers, in a phone call by the tech was much simpler. I repeat: We were told that the system was 25 years old and beyond repair, too old to even attempt a cleaning AND THE ONLY SOLUTION WAS TO INSTALL A NEW AC SYSTEM. When we suggested an approach much like what was actually successfully done, the tech was very dubious and sounded unwilling.
But for the sake of analysis of Efficient's performance, let's assume that the tech did suggest to us the $500-$600 fix (which he didn't) and we went along with it because we were over a barrel and already $99 into it, we would have grossly over-paid for a solution that might not have even worked. We suggest that readers review the Yelps sorted by worst reviews first and see if there isn't a pattern.
10315 Metropolitan Dr, Ste A, Austin, TX 78758
We hired them to install some outdoor lighting. David and Robert did a fantastic job and were very professional. They also worked their schedule around ours as we had a restricted time schedule. They were terrific and we would definitely hire them again
4710 Shavano Oak, Ste 103, San Antonio, TX 78249
1st Plumbing Service was great! We have had poor experiences in the past with other plumbers. Many Austin plumbing companies won't even come out to service in Dripping Springs, or put you as a very low priority. Thankfully that was not my experience with 1st Plumbing Service. I called after hours on Thursday and talked through my emergency situation with Casey. I sent him a photo of my leaking faucet from a frozen pipe. He told me what to do in the mean time and promised someone would call me in the morning to schedule an exact service appointment . He was able to get the parts I needed based off my photo. First thing in the morning I got a call to schedule an afternoon appointment. Chris T was my plumber. He was on time, assessed the situation, discussed rates and worked quickly to fix my faucet. He stayed to verify everything was fixed and that I had adequate water pressure return from my well. He was professional and gave me some great tips to avoid future plumbing issues. I would recommend him with confidence to my friends and neighbors.
630 Ralph Ablanedo Dr, Bldg 1, Austin, TX 78748
We have been without heat in 32 degree weather for 24 hours now. I called this morning at 7am to schedule service. I was told someone would be out between 12 and 4pm. After not hearing ANYTHING all day...I called at 4pm to find out how much longer. I was informed they got too busy and could not come until the following day. I spent ALL DAY waiting for these people! Had I known they would not be coming- I could have found another company! It's now 5pm, getting dark, and about 45 degrees in my house. I have two young children. I am livid. Stay away from this company!!
3071 County Road 100, Ste 100, Hutto, TX 78634
Apex electric has completed three jobs at my house. One was an emergency breaker job late at night, a Tesla charger in my garage and two outlet issues. All the jobs were completed fast and at a great price. I highly recommend Apex.
2405 Lifehaus Industrial Dr, Ste 109, New Braunfels, TX 78130
This company must have mostly first time customers. Can't imagine them having any repeat customers. On two separate occasions, I scheduled a service call with them. Both times they called on the morning of the appointment to cancel. They didn't even offer to reschedule a third time. They obviously didn't want my business. All talk (as reflected in their tv ads), no do.
Austin, TX