Best Tile Repair in Indianapolis IN

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

I have used Captain FIx-It for 3 projects in my house. Kit is the best. On time, and not many company's out there like his.

I called because I had an outdoor patio outlet not working, and they had a "free estimate."  This was great because we weren't sure how much money we wanted to sink into it before knowing the problem.  After a lot of confusion with the receptionist on scheduling, a tech came out.  Friendly guy, I talked to him about how the outlet had worked just a few months ago, but was not working now and we had no idea why.  He spent some time at the outlet, at our indoor outlets, at our breaker box, and at other outdoor outlets.  He then said to me "I think it's just a bad outlet."  He then called the office and asked for an estimate for me, and into the phone he said "yeah it looks like just a bad outlet, so I need an estimate on replacement."  Okay, great, I scheduled to have work completed.  That day came, same guy returned, gets going, and then says it's not a bad outlet, but instead must be something else.  I get that because of course you don't know if something is going to work until you do it, sure.  However, then he said that just today he tested the other outdoor outlets, and they are not working except for one, which makes him think it is a break in a wire underground.  Which prompted me to ask if he had tested the outlets at the estimate appt.  He said no.  So I asked what it was that had made him think that it was just a bad outlet at the estimate appt.  He responded "Well I just made sure it could be replaced because you just wanted the outlet replaced."  Wait, what??  I asked him if he remembered coming the first time (only a few days ago) and if he remembered me telling him I had no idea what was wrong, that he spent time checking out whatever, and that HE told me HE thought it was a bad outlet.  He said that he did remember all of that, but that "the original work order just said that you wanted the outlet replaced."  At this point it had been two hours, and I asked him to just close up shop because we were not interested in any further estimate or work.  He said "we have an electrical company that we can refer you to, if you'd like" uhh no thank you.

Let me start by saying that I have never actually used this company, and here is why: I called to get information about their services and whoever answered the phone simply said, "Hello" (no mention of a company name). I ask is this Cloyd Construction, to which the answer is a rude "Yes, who is this, what do you want?" At this point I decided that I would not be referring this company to my clients in Indianapolis. Extremely rude and completely turned me off to the company within the first 30 seconds.