Best Flame Sensor Repair in Houston TX

These guys are fantastic!!  First off, they showed up exactly when they said they would.  I had a team  of two guys handling various repairs at my house.  They went right to it and finished up in no time.  But best of all, the bill was very low.  And I mean, really low.  I am a very happy and satisfied customer and would recommend Dailey Electric to everyone!!

Laredo AC/Heating & Electrical is a excellent service company.  Timely, professional, friendly and reasonably priced. I have trusted this service company for many years and i have always received the best service.  100+% recommended!

Weeks to the rescue. George had us fixed up in no time once he arrived. Thank you!!!!!!!

For starters, I have never written a negative review before; however, the deceptiveness and quality of Abacus's performance on my furnace and ductwork repair has finally pushed me over the edge.

I contacted Abacus on Monday, Feb 26th requesting inspection/repair for our upstairs heater that was not working. A technician arrived at our house an hour later and spent 30 minutes looking over the system before saying that, due to overheating, the internals (circuit board, limit switches, etc) had burned out and would need to be replaced which they estimated at $1500. They also recommended that we do some repair work on the ductwork in our attic (straighten ducting runs, reduce crimping, install air mixing boxes, etc) which they estimated at $1300. I agreed to the plan and while the costs seemed on the high side, I was excited to have this all repaired and the issue behind us.

As they were scheduling the repairs for Wednesday, they requested upfront payment for the work and stated that they needed confirmation to get the parts. All the info / payments were handled on a handheld tablet which they only showed to me for signatures (when the rest of the screen was blacked out) so it was not until I received the invoice (in my junk mail 2 days later) did I come to learn that they had signed me up for a $99 membership that I was not told about nor did I want. Not only did they mislead me on the invoice, they forged my signature (very poorly) on the membership explanation sheet. To me this is a violation of trust, extremely unethical, and quite possibly illegal.

When the Abacus folks returned on Wednesday to perform the furnace and ducting repair that I had already paid for, they showed up an hour late and completed the job in one hour. When I asked what had been repaired on the ductwork, they said that one run (3 ft) had been straightened and that they hadn't been able to reach anything else. When confronted with the price for that repair they said that they were not authorized to negotiate price and that I would have to contact management. They again handed me a handheld tablet to sign on (with no context) and left the house. At no point did the crew demonstrate to me that the heater was functional nor did they show me any of the ductwork repairs that I paid for (luckily I had taken before and after photos).

For three hours after the crew left, I have had the thermostat upstairs set to heat (85 degrees while the ambient room temp is 73 degrees) and not once has the furnace turned on - the heater obviously still does not work. In addition, the ductwork repairs which were supposed to help increase airflow left all but one 3 ft section in identical positions. I feel like I have been lied to and robbed by the people at Abacus. Dealing with this company has been hands down the worst customer experience of my life. If you are considering repair, replacement, or other work, save your time, money, and sanity and take your business elsewhere.