Best Odor Removal in Phoenix AZ

We needed some damaged roof tiles replaced, and Stan did a great job. Just from a picture, he noticed two other tiles that were damaged which I hadn't even noticed before then. Keen eye for detail, which I really liked. Very reasonable, thoughtful, and patient with all my questions.

Not much to say just the worst experience. We had an underground water leak that made its way into our bathrooms. Patterson Homes was recommended by the restoration company to reconstruct our bathrooms.  

Poor communication through out this whole process. We did like the bathrooms once they were finally completed.

Just an overall unhappy experience! From the project manager Matt down to the workers. Not friendly workers and they always acted like they hated their jobs.

If we ever decide to remodel any other rooms in our house we will not be going with Patterson Homes.

No honesty no integrity and poor communication!!

And one last thing they did very sloppy work and did not clean up after themselves including paint on the floor that we as the homeowner has to figure out how to get the paint off our concrete floors!!

We contacted Vlad with interest in doing o complete interior remodeling of our $
2750 sq ft home. He was quick to meet with us and to to submit a lack luster proposal. We received some CAD drawings which were inconclusive.

Vlad gave us a start date. We proceeded to provide him with decor features and material selections to be included. The response time continued to drag out. With Vlad's suggestion we signed a temporary lease agreement for 5 weeks so as to be out of his way. Last week, before executing lease agreement I received verbal agreement from Vlad that we should proceed.

Now, one week before start date, Vlad pulls out of the project! We are on the hook for lease, packing materials and laborers.  Not to mention at least 30 days of lost project time.

BEWARE AND FOR WARNED.

First, let me say that he came out and did an estimate right away and seemed incredibly knowledgeable. I was so excited to hire this company to remodel the kitchen in my mother-in-law suite. Unfortunately it took two weeks to get the initial estimate rather than getting it by the end of that first week as he had stated. Then the estimate was missing some major components... The install of a gas stove and stainless hood (and that's really a BIG part of this project).
When I emailed him about this, a week later I still had not heard back with an updated estimate so I emailed him yet again and left a voicemail. His response was that he thought the vendor would install yet he and I had very clearly discussed that Dynamite would do the installation. Bottom line is that he added another $250 to the estimate and still didn't give me any info on his availability (which I asked for a few different times). As much as I would love to hire this company because I really genuinely think he knows what he's talking about and the price is reasonable, I think he is just far too busy and may not do a good job on my project because he didn't care enough to get me the estimate when he said he would, missed major components on the estimate, didn't  respond to my email for over a week, and he also didn't  answer his phone or return my call. I know my project might not be as big or important as his other projects, but it is very important to me and I would have been happy to schedule this several months out if needed. I just want a company that I can count on to pay attention to detail and communicate in a timely manner. Very disappointed this didn't work out.

Stan did a great job with putting up our Courtyard lights. Had a great sense of what we wanted he was knowledgeable and professional. I'll hire for anything I need done home improvement wise.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Vlad came right on time for our (free) consultation. Gave a fair price and his crew showed up right on time the next week when I was available. They worked fast and efficient and consulted with me about design challenges for my older home guest bathroom. They did not leave w/o checking with me that work was done, and cleaned up after themselves. Hard to find someone to take a small half-finished job from previous contractor, but they delivered. 10/10 would recommend.

My insurance company assigned them to my claim. Should have known out of the gate that they where not a performing company when they are not allowed to have business cards. Estimator came out, missed items. They sent a second estimator out, who also missed items. Their super came out to look at the project, bashed on their other employees.

Update response to Zach: your company sent a work authorization, which was signed and returned. Your firm tried to collect my deductible, although it was already applied towards the mitigation portion of the claim. You sent your super out to take a look at the project, get selections and go over the repair process. USAA sent you three checks, see attached, seems odd for an estimate only assignment.  Why not be honest?

Perhaps USAA and Contractor Connection should be aware of your response as well as service level failure required by your company to be eligible for claims?

We had a crack in our interior bedroom door which required the door to be replaced. After trying to replace ourselves, we called a professional to help. Stan was kind, professional, and managed expectations very well. Would definitely use his service again.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Did some drywall work. Used our garbage (and yard) to dispose of the trash. Left drywall in our side yard, front yard, all down our driveway and to the street-then stopped showing up for a week. I had to call THEM to ask what was going on 5 days later, they were aware no on was showing up but no one reached out to us because we were scrambling to find you a new contractor before we reached out. Communication and respect for my home would be great. A 2 day project had been 2 weeks and counting. Do your research everyone.

We began working with the Patterson Homes group in late March 2018 after our home had a fire in December.  Their bid was the most practical with the least "out of pocket" expenses for us.  In fact they came in on budget.  More importantly they agreed to do a "down to the studs" rebuild of a 4 bedroom home with 2000 sq. ft. including an attached workshop on a 5 week timeline which they met.  This timeline included time to get permits, order materials, schedule the inspector's, handling abatement and debris removal, and deal with the insurance company.  Other bids were 5-6 months for the rebuild which would have put a great deal of stress on the family.  We were making the mortgage payments all during this time so the shortened timeline was outstanding.
From the first day they arrived, they were professional, timely, fully staffed, knowledgeable about all the procedures, and code upgrades.  The upgrades could have been extensive since the original home was built in the 1970s.  Within the first two weeks, their designer met with us to choose colors of paint, flooring, counter tops, shelving and more.  She came back in once the flooring was complete to make sure the choice of paint for the walls was appropriate and complimentary.   To our surprise and appreciation, they made upgrades in materials that we didn't request.  The owner, Ryan, told me "it was the right thing to do".  Their attention to detail was a gift.
While on vacation, Ryan called me with an update of where they were in the project.  My passenger was a real estate business woman.  She told Ryan that in her 12 years of business she had never had a contractor call her to give information about her home remodel
As we walked through the house, we found things that needed to be changed.  There was never an argument.  Sometimes there was a discussion, and sometimes we paid for a change.  This company provides a two year warranty on their work.  As we move back into the house, we feel it is a brand new home.
We highly recommend this company for home rebuilds.  You will not go wrong choosing this company to do your new home or a restoration.

Betty