Best Biohazard Cleanup in Phoenix AZ

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

I tried this company for my Scottsdale house through Living Social - $59 for 3 rooms up to 300 s.f. a room, mainly because I used to have a house bunny, who didn't make her litter box.  There were lotsa pee stains, which rabbit pee is concentrated like OJ concentrate in the can.    I did see cheaper Groupon type deals but they charged extra for spot cleaning and this one included it all.

I only wanted 2 rooms cleaned, and the areas were so small, cos it was only spots and traffic areas.  Bed and other larger furniture was not moved.  I wanted them to clean my hallways and area rugs, but I know some companies charge extra for halls and stairs or call the hall "another room", and they charge by the s.f. for an area rug (mine were small, 7 foot runner, and 2x3 area rug.  But to all this, Nate, the technician said no problem.   Not only did he not "charge me" for the hall as a "room", but he cleaned way more area than my expectations, which the 30 foot long living room, and some traffic areas of the great room, and cleaned about 250 s.f. in the ping pong table room.

 Someone dumped a whole lasagna onto my carpet there and the stains were there for years, I could not get them out.  But Nate got it ALL out.  He got almost all of the bunny pee stains out too.  Those had been "solidified" on the carpet for years.  Even he was surprised it came out so well.   I watched Nate work.  He cleaned over and over and over, the same dirt areas.  Other carpet cleaner companies only would go over an dirty area a couple of strokes, even though I told them it was still dirty.

Nate used a truck mounted steam cleaner.  I had other companies leave behind a lot of soap and they would not "come back" as they promised if I was not satisfied.  That other company blamed the soap residue on a previous cleaning, but I got in writing from previous owner (elderly couple no kids or pets), that the carpet was only 3 years old, and it had never ever been shampooed before I moved in.   I got my money back from my credit card company.  

I rubbed my fingers into the carpet after Nate cleaned it.  No soap residue at all.  I am so happy with this cleaning I told Nate I think it is the best carpet cleaning I ever had in my life, including with Coit, who charged me $450 to clean whole house with no furniture.   I will use this AZ Carpet and Restoration and ask for Nate, at a future cleaning.  When you call the company, you get a live voice everytime.  

I would say 80% of my Living Social deals turned out to be not as promised or represented due to merchant's bait and switch, but Az Carpet and Restoration and Nate, greatly exceeded my expectations.   Nate cleaned whatever I asked him to and way more.  My house is almost 3000 s.f. and I'd say he cleaned most of the house.  Of course the area to be cleaned is much less, due to walls and furniture, but what I am saying is I feel I got way more than he could have "gotten by with".  

I would use this company even if they are not running a special, over a company that is running a special.  Specials often turn out to be heartaches.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

If you are good with a company whose project manager of your job NEVER communicates with you unless you reach out ... if you are good with a company whose project manager didn't know the scope of the job when coming to see the site ... if not having consistent workers each day who know what was done the day before and what needs to be done that day ... if clear communication with the workers on 'who will be here tomorrow and what work will they be doing' ... if none of these things are important to you then Go To Services is the company for you!  I also had multiple emails with one of the leaders of the team at GTS who assured me that the President of the company takes these concerns seriously and that he is good on following up on things and would be in touch with me to discuss.  That was 8 weeks ago and I have never been contacted by the President of the company.  The project manager never came back to walk the job at the end to be sure that everything was done that was scoped.

Patterson did the flooring in our two story home and it came out great. We had a budget, specific flooring, and a small timeline but Sam Matei was able to meet all of our needs and we couldn't be happier. We will definitely use Patterson for all of our remodeling needs!