Best in Phoenix AZ

I would give 0 if I could. I sincerely wish that we had the positive experiences that other reviewers seem to have had... it is hard to believe they dealt with the same company. I would not recommend Atelier 507 to anyone, for any reason. I am writing this review because I've noticed an increase in Atelier507's advertising, and I think anyone considering this business should be aware of my family's experience.

We signed a six-figure contract with Bobby in December of 2020 for our home remodel. We ultimately paid that entire contract amount, plus about 60% more.

To this day, the work is not complete. Bobby abandoned the project before we were able to pass the City of Phoenix's inspection process. So, we have not been able to close out the permits with the City of Phoenix.

We were initially told that our home would be finished in March of 2021. It still isn't, 18 months latter. Bobby did find another company to complete the work when we informed him of our intent to file a complaint with ROC after he abandoned the project, so I am hopeful that we will be finished with this chapter in our lives soon. It has caused a lot of stress for our family.

The work that was completed required (and still requires) significant repair and "touch up" work. The work was rushed and not carefully completed. It seemed that Bobby wanted to complete the job as quickly and inexpensively (for him) as possible.

Some examples: The grout and drywall in and around our primary bath shower is severely cracking. The shower tiles themselves have begun to crack. The drywall around the title is cracking. The shluter around the shower niche is sharp and sticks out from the wall. Our child's bathroom tile has similar issues. The shluter around her tub is sharp and sticks out to the point that she recently cut herself while getting into the shower.

He purchased (basic, undoubtedly inexpensive, white) paint for the interior of the home without consulting us about paint color. We were told that was the color our walls would be painted, because the paint had already been purchased. The paint was thinly and sloppily applied.

The kitchen layout was not well planned. We are unable to open one of our refrigerator doors. We purchased our appliances prior to the remodel; still the kitchen design was not compatible with what we'd purchased. The kitchen backsplash was installed quickly and carelessly: the grout is cracking, and the square tiles are noticeably off center above the stove. The "under cabinet lighting" was screwed into our cabinets so that the sharp end of the screws were poking through the bottom of the cabinets.

Our plans included a pantry/mudroom, which had to be scrapped due to poor planning.

When we finally had no choice but to move in to our home in October 2021 (despite the fact that it was unfinished), we spent my. first few days there cleaning urine, grime, and pubic hair off of our "new" toilets. We still find cigarette butts in our yard. A custom-built entertainment center was damaged. A box full of our clothing was used as a trashcan (and cigarette receptacle). There is paint splattered on our flagstone patio and pool deck. Our kitchen cabinets were full of trash. The crew left behind their garbage and extra supplies for us to clean up.

We have paid Bobby every cent we owed. And when we were asked to make progress payments early to accommodate Bobby's vacations, we did. Still, when we expressed concerns, we were reminded of the fact that Bobby was "trying to run a business," that it "wasn't worth it" to him to have anyone come to our home to address issues, and that there was a "million dollar project" that was Bobby's priority. At the beginning, Bobby was professional and accommodating... that did not last.

I hesitated to post a review prior to our home passing a City inspection because I just want the project finished so that our family can move on. It's been a year since we moved into a construction zone, and this process has been a nightmare. I hope that sharing our experience helps others to make an informed choice.

There is nobody better than M2 Enterprise, I am so happy with my completed tub to shower conversion and will have Mark and his team out again for my guest bathroom remodel! I will never use any other contractor after my wonderful experience with Mark. He was able to complete my whole remodel conversion start to finish in 4 days! Mark is honest and highly skilled.... his work is impeccable! I was nervous taking on my homes first remodel project but Mark put my mind at ease, let me know every step of what to expect, and I wish I would have contacted him sooner. I cannot recommend M2 Enterprises highly enough!

Let me start off by saying Jennifer is amazing women to work with. She is so talented at what she does. Me and my wife are pleased with the professionalism and the way she communicated with me through the whole process. Thank you so much!

Unfortunately I cannot recommend this company.

In short:
- Terrible communication
- Incorrect measurements
- Bad installation
- Not done right the first time

They came out, measured my kitchen and was told I'd have a quote soon. A few days passed and after reaching out I got a quote. Then was given an excuse about having to determine if the material is available. Where the supplier told me they had plenty... I finally get the quote, it's good and I accepted the quote and paid my 70% and set up a date to complete the wood template on a Monday morning. After they left I was told they would reach out that afternoon to put me on the install schedule. The day passes, then the following day, and the day after that. Nothing. So I reach out and I'm told they put me on the install schedule WITHOUT even asking me if it's a good day. It wasn't, but fortunately I was able to get the day off work. Then I'm told they'll check with the fabricator at the end of the week, make sure everything is on track and ready. The week passes. I hear nothing. Finally the Tuesday after I reach out and they didn't even check with the fabricator! Sure enough "They'll check near the end of the day". They didn't check that day, or the day after.

Finally all is well and I'm told 24 hours before the installers show up the time they'll be there. The installers come, install the counters and several measurements were off. They had to cut the counter inside my house creating a huge mess (they said that the wood template should not have had that happen). They couldn't install my windowsill piece because of a drywall issue (where a guy came later that week, cut and shimmed it no problem and didn't mess with the drywall at all). The installers didn't put any caulking between the backsplash and countertop, so now I have to do that. Then someone only made a 24" backsplash section instead of a 54" section so I have a huge gap behind my stove. The fabricator had no extra material so now I have to wait for someone else to use my material and have enough left over material so they can cut the strip I need. Not sure who messed that up but I'm pretty sure it wasn't the fabricator...

I feel as if my project wasn't important enough for them to actually care about it. It was a back burner project and was a complete hack job. I'm so upset I gave this company any of my money. I had to constantly reach out to get any details of what was going on, and was told they would do a specific task on a specific day and they didn't. I was waiting for them to complete the install to potentially up the rating of this review but then that was totally screwed up too...

I highly recommend others go elsewhere and save yourself the frustration, anger and disappointment.

Clay's work, expertise, and responsiveness are unparalleled! He assisted me with the on-site building of custom oak floor-to-ceiling book cases as part of a complete living room re-design.  He advised on the best structure, and did some of the most precise building and assembly work I've ever seen.  The units were later stained by a carpenter, but even before they were "finished," the raw install looked so beautiful it was as if it was already done.  Clay was on time, worked efficiently, and was respectful of my home.  His pricing is fair and there are no surprises.  Beyond that, he threw in for free fixing a nuisance entry door that needed to be trimmed down and a new threshold installed, and he is helping me scope out the cost for a few more renovation projects I hope to accomplish down the road.  I would unreservedly recommend Gusto Construction and Clay to anyone - you'd be lucky to have him work on your project.