Best Metal Roof Repair in Phoenix AZ

I was looking for a reliable, reasonable roofing company. Multiple bidders simply glanced at the roof and then wrote an estimate to completely replace. Derek from Caliber did a complete evaluation and a gave me options on repair/replace and provided pros/cons. The crew was on time, clean & courteous.  Anytime I run across someone with a roof issue, I will refer them to Caliber.

Wow!! Thank you for installing my new roof!! The roofers were extremely respectful, communicative, and reliable. They stuck to the timeline we agreed upon and pricing was comparable to other companies. The difference with this company, that I haven't seen before, is there ability to communicate. With each step/day they asked if I had any concerns or questions and updated me on what was being done next. For me, I like to know what's going on and what time someone is going to show up... the worse part about other companies I've used is the lack of reliability and communication. Other companies just come and go as they please... playing loud inappropriate music, and not cleaning up after themselves. Truvo (Brad) was a breath of fresh air!! Thank you for taking such a big stress item off my mind!

I'm a veteran, have multiple deployments under my belt. When I deal with businesses and people, there's a reciprocity of trust. When you break trust, there are consequences.
When selling a house while living out of state, Ridge Roofing was recommended for roof repairs. Garrett was professional, and came in at the cheapest of three bids, so we chose him.
The buyer's agent did their final walk-thru the day after the roofing work was to be finished. That morning I called Garrett for the invoice and to pay. He said he had to send a couple of guys out that morning to finish some work, but it'd be quick.
That night my agent emailed that during walk-thru, the buyer's agent saw roofers fixing damage to the patio roof and we risk missing the closing date based on the depth of repair. They sent an addendum addressing this risk. One part of the email read, "Hunter McBride with Ridge Roofing happened to be on site cleaning up some debris that had been left behind. We pointed out to him that it looked like one of the roof repairmen had stepped through the ceiling. He confirmed this, and said his company would take care of it.. He took a paint chip with him to match the paint..."
Next morning, I texted Garrett. Here's the verbatim exchange.
Me: Hi Garrett, the buyers did a walk thru of the house yesterday and saw a hole in the patio roof. They're asking 2 questions that I hope to relay answers back to them:
- Are you folks going to be able to do the repairs to the hole?
- Can we get an estimated time of completion for the work, ideally with photos of the repaired area?
Thanks kindly, sir.
Garrett: Are they wanting us to cover it? I have a drywall guy I can refer and could get it done pretty fast. It was a cracked seen in the drywall from having extra weight in the patio. The repair tech didn't do anything wrong the seem just cracked.
Piet: Hi Garrett, please check email. Hunter McBride owned up to the damage and said Ridge Roofing was handling these repairs (specifically the photo you sent), and Hunter even took a paint chip along to match paint. That info came from the buyer's agent. Has something changed since? Closing date is scheduled for tomorrow.
Garrett: If it was something our repair tech did to cause the damage we would cover it no questions. But that is not the case in this situation. We would gladly refer the drywall guy we use. But a drywall seem separating just from being on the roof, which he had too do is not our fault.
"Ok. I told the guy representing the buyer that if our guy fell through and caused that we would cover it. But that wasn't the case obviously" - this is what I got from Hunter
Photos taken the month prior show the patio ceiling in good shape. I'd hope so; we replaced it in 2015.
The buyer's inspector checked it on 3/14. He identified a number of items, to include patio roof, and he took a lot of photos of all faults. The drywall was fine.
Aside from Garrett's team, nobody was on the patio roof. Yet the day after work was finished, the drywall had a man-sized hole punched through. Garrett says his people didn't cause it. So sometime between the inspection, and my exchange with Garrett, the hole in the patio roof mysteriously appeared. It's mysterious because Hunter McBride took responsibility for the damage to the buyer's agent; but not even 12 hours later, Garrett stated that it wasn't the company's fault, that the drywall seam "just cracked".
So no, I don't recommend Ridge Roofing. They're liars, unethical, irresponsible, clutzy, and don't own up to their mistakes. Their lack of ethics jeopardized my closing on the house.
They claim they're licensed & bonded. To avoid getting sued, check their documents in case one of their clowns falls through your roof, too. Or better, find a different contractor-one with more scruples and fortitude.
Speaking of scruples, check Google reviews for a bogus review Hunter McBride left for his own employer

Very affordable and reliable with excellent communication about the project (when, how, how much).  I had contacted two other roofing companies who were going to seriously rip me off.  I will use Glendale Roofing again.

If I could leave less than one star I absolutely would. The only positive experience I've had with this company was when I was originally quoted (and lied to) by the co owner Sean Seitz. I have reached out several time per the warranty contract to get my issues resolved over the last year. My project remains unfinished after a full  year, I have birds living underneath my panels(you would think a roofing company could accommodate all kinds of roofs with their critter), my system is underperforming, and I paid for a product I never even received. Do not waste your time, energy, and effort on anything with these guys or you will have to find a lawyer like I have to get some answers. GO ELSEWHERE.

***Brittany I have been calling your office during business hours for over a year and I've been told that someone will call me back but here we are. Additionally I still have Unresponded to emails. A resolution for all outstanding issues is greatly appreciated. I talked to someone in March about the critter guard and neurio system and still waiting on an effective resolution

*** update, the company has again ghosted me. And my project remains incomplete, now after 18 months. Do not waste your time or energy on this joke of a company. They came and dropped off a useless tablet 4 months ago and I haven't heard from them since.