Best Toilet Installation in Phoenix AZ

I'm not a fan of the negative post but I think others should be aware. I hired Belsito in the past without issue. This time I needed three things taken care of and was very specific when booking plus they installed two of the items I wanted serviced. The plumber was to arrive at 8am. At 8:15 I received a call from him stating he was just leaving. He arrived an hour later. I showed him the 3 items and he informed me that he had to leave to get parts which took an hour!
Then he started on the first problem which was a leak in my master bath. The walls behind & to the left of the toilet were heavily water damaged but instead of opening up the wall he stated it was a toilet leak (true but not everything) and left it at that. When the contractor opened up the wall it was immediately obvious that there was a leak from plumbing behind the wall.
The sheet rock was sodden.
Item 2 was to change out the whole house filter & to reconnect the bracket as it had pulled apart. Unfortunately when he got the parts at the supply store he neglected to get those so he had to go back AGAIN!
The 3rd item was to drain and flush the on demand water heater. This was done without much of an incident except he had to wait for it to drain which could have been going on while he was working on something else. All his poor time management & failure to come prepared was done on my dollars. A LOT of them!
I contacted Belsito who agreed that the work with the toilet/plumbing wasn't done properly and then thanked me for allowing them to make it right. Another plumber came to fix it he also had to go get the part even though I provided them with photos. When he had the right part he completed the task in about 10 minutes but then he charged me for more time which isn't what I would consider making anything right not at least for the customer.
All this time fetching materials you the customer pays for. I know they cannot always have everything but this was ridiculous.
I will never do business with this company again.

Chris was in touch with me right away, and got to me even before he originally thought he could. I'm pleased w the functionality AND the tidiness of his repair. He had to replace the hose bib right next to my front door so that matters a lot!

Amazing work!!! This my sixth plumber to attempt to unclog a very old pipe in my shower.  Everyone else gave up and told me to remodel.  Ron was in and out and unclogged the drain in less than 10 minutes.  HIGHLY RECOMMEND!

Jorge at Go Direct Plumbing was awesome! He responded immediately, quick to fit us in, friendly, knowledgeable and respectful. He had all of the parts with him that he needed to rebuild one of our toilets and the cable that regulates the water to the toilet. Their prices were very reasonable. He was able to understand everything needed without looking at it first after our phone consultation. We will definitely call him for any future plumbing needs we ever have. I definitely recommend go Direct Plumbing and Sewer for any issues at home! Thank you Jorge!

Not helpful. We booked a time for a rep to come out because we want to replace both our septic tank and our leach field. Instead of coming to our home, the rep called at the appointment time and gave some info, but ultimately wouldn't come to our house or answer any specifics unless we booked a $3500 excavation of our current tank.

Update - adjusting my review - they did call back later and say they would send out a tech to look at our yard. We decided to pass.

DO NOT USE THIS COMPANY! I had a toilet that wouldn't flush and backing up and a shower drain that was not draining properly. I called them out to help me... They told me to go inside and flush all toilets (including the backing up one), turn on all sinks and showers. I did that. I went back into my master and the toilet was gushing out water. My whole bathroom was filled with water and flooded into my master bedroom carpet...soaking my carpet completely in a huge space. I called the company to have them notate in my file that this had happened in case my carpet was damaged. They REFUSED any responsibility for this and told me it wasn't their fault it happened...even though I just followed my professional plumbers instruction. Now here I am 6 months pregnant and with a two year old, stuck cleaning up this mess and hoping my carpet isn't completely ruined. What a terrible business handling of this situation. I will never use them again or recommend any one to use them. The manager, Chase, was rude and completely short sighted. Choose wisely, choose differently.

ViTech came out for a home warranty plumbing service. Prompt reply and easily made arrangements to have my issue taken care of. He was quick, efficient, and honest.  Would definitely consider calling them again if the need arises.

We called Elite Rooter out to our condo complex at around 5 on a Saturday and Brian arrived within an hour. Another plumber had already been called by another owner in the complex and they couldn't fix the problem. In fact, they wanted $900 to remove the toilet to snake! The problem was on HOA property, so we called Elite Rooter for a second opinion. They should have been the first call. Not only were they quick to arrive, Brian was very nice and he really knew what he was doing. He fixed the problem very quickly using the sewer cleanout. The cost was outrageously reasonable. We will absolutely call them again and see if Brian is available.

Highly recommended them!! I had an emergency with a leak coming through my ceiling from my upstairs laundry room and randomly called them off google. Totally professional and kind and the response time was really quick. Mario and Jesus came out and resolved the issue and the prices were reasonable. Thank you!

I called the night before thanksgiving and they came out within the hour and where lower than the quoted price. I needed a leaking bbq hose fixed and he got it down quickly. No issues. Highly recommend!

Kane Clark from Zest Plumbing and Drain is amazing! I'm an out of state landlord. The hot water heater broke and my tenant was without hot water. Zest Plumbing was able to visit the property and replace the water heater the next day. It was easy to schedule an appointment via their website. Kane arrived promptly on time and went way above and beyond the call of duty to help me negotiate the warranty process with the manufacturer and save me money on the installation. I highly recommend Zest Plumbing and their expert technician Kane Clark.

Wonderful experience Devin was very kind and considerate, he made sure he kept me He posted on his Destiination and when he was going to arrive. I would highly recommend option one to anyone

These guys are awesome. They did several plumbing updates and changes during the complicated and full remodel of my home. Water heater, toilets, kitchen and master bath are just some. Reasonable prices and a professional attitude always plus a great sense of humor always. Dave and Mitch did a great job and I highly recommend them to anyone.
Thanks Guys.
TM

Everything of course happens on a Friday!!! Now mind you this is not just a regular Friday, but it was Good Friday so my expectation on calling a plumber, let alone, having someone come out the same day is just absolutely unheard of right??? Wrong!!! Jimenez Plumbing is absolutely AMAZING!!! Their response time is phenomenal!!! I noticed a leak in my front yard on my way to work and called Jimenez Plumbing. I had never heard of them but noticed they had GREAT ratings! When I called I was greeted with a very polite, professional person on the other end of the phone named Sandra. Right away she told me she would have someone out in a couple of hours. Low and behold she sure did!!! Not only did Eugenio (the owner himself) and Felix show up but they fixed my leak and also did a little extra project for me while out there too. Their price is reasonable too!!! I will be recommending them to family & friends if anyone ever has plumbing issues!!! Thank you Sandra, Eugenio & Felix. I appreciate you all! Happy Easter!!!

We are remodeling our two guest bathrooms. Yesterday Dax and his colleague installed a new tub and shower valve in the downstairs guest bathroom. They were friendly, professional and respectful. They also worked quickly and even though it took longer than expected (no fault of theirs, the shower kit I purchased didn't contain a necessary piece that they had to run to the supply store to buy) they stayed until the job was fully complete.

Disclaimer: we are are still in the midst of the remodel so I haven't actually used the tub/shower yet. I'll update this review once we do and once the upstairs bathroom is complete as well.

They did amazing they got the job done correctly & quick in and out and finished within 30 minutes! Definitely recommend them !

5 stars from start to finish! Freddy returned my call within 5 minutes and was able to get to my house in 30 mins! He was friendly, professional, and got the job done. He also promised a 30 day guarantee! Great customer service!

Wow those ads sure are great. They sucked us in. When the rep came I was impressed. He was early, professional and courteous. When he told us our older ac unit would need extensive maintenance (it still works), we figured it wouldn't hurt to check out pricing for new units. Checking out pricing turned into an hour and a half ordeal and when we told him we were never planning on purchasing a new unit that night something snapped in him.  He started getting combative and asking us why over and over again. We had to ask him to leave. It's really a shame because our experience was great up until that point.  Now reading other reviews I think we will get a second opinion on the repairs too. I almost feel bad for their employees as it must be a hard sell environment.  This is especially hard when the product you are selling is so much higher than everyone else's and there doesn't appear to be an apparent difference.

Update:  I was contacted within an hour of posting this and given my money back for the service. I thought that was a decent gesture.

Jared and Israel took care of all my problems and they were able to get my plumbing working. I had leaks and clogs and a busted pipe. Rooter hero is probably the brother of Hercules because they saved the day and didn't allow my pipes to go to hellheim.