Best Solar Water Heater Repair in Phoenix AZ

Rooter Ranger Plumbing is the BEST! I have now used them twice, ( soon to be three times) as they are a trustworthy and Gabe is my go to guy. He is honest and straightforward and has saved me money when other plumbing companies have tried to be deceiving. I will now use them on my entire portfolio of investment properties from here on out!

We are remodeling our two guest bathrooms. Yesterday Dax and his colleague installed a new tub and shower valve in the downstairs guest bathroom. They were friendly, professional and respectful. They also worked quickly and even though it took longer than expected (no fault of theirs, the shower kit I purchased didn't contain a necessary piece that they had to run to the supply store to buy) they stayed until the job was fully complete.

Disclaimer: we are are still in the midst of the remodel so I haven't actually used the tub/shower yet. I'll update this review once we do and once the upstairs bathroom is complete as well.

I called Goettl and asked them to come look at my AC unit as it was completely down. While on the phone they signed me up for their maintenance contract in which they said I was under no obligation and could cancel at any time. They came out fast which was great and the service tech did his thing and soon left. A Goettl salesman showed up to discuss cost of their replacement units. He gave me payment plans for four different units which I found odd vs a total final installation price as I was paying in full with no financing through Goettl. I explained I wanted a final price Quote not a payment plan. It took a bit, but he finally gave me a number on a 3.5 ton unit, however not in writing. This bothered me, It made me feel like I was buying an air conditioning unit from a car salesman. I backed off from any deals we discussed and told the him I was getting a second quote in about 60 minutes in which their salesman then told me they have wiggle room. This was hardly my concern. Incidentally the second contractor came in $2000 cheaper then Geottl. Now the actual problem I have with Goettl is not their price. It's the fact that when I later called to cancel their maintenance contract, their representative told me I have to keep it for one year. They said it was a verbal contract which I informed him never happened. The representative told me they record their calls. I said fine, provide me with a copy of that conversation and I will gladly pay. The representative refused to do so, stating they don't share those. During this conversation he made several attempts to talk me into having their techs come out to service my unit. I refused his persistent offering several times to the point of getting angry telling him I do not want them to touch this unit period EVER! I added I will even pay their year contract and they do not have to do a thing. (This will serve me as a lesson and a reminder never to do business with them in the future again over a 14.95 mo bill). If their billing goes beyond that year, I have a real recording of our conversation and Goettl can listen to it in a court of law. Your word is what defines you in life.