Best Electrical Services in Phoenix AZ
Septic Tank Pumping
Great plumbing work. Tech explained everything he was doing. Discussed all my options. Fixed the problem fast.
4215 W Fortune Dr Anthem, AZ 85086
Septic Tank Pumping
Thank you so much to the Rowdy Rooter team!!!! We thought our plumbing problem was going to be really bad, then you guys came in and saved the day!!!! Thanks again for being so quick and responsive to our calls. If you need a GREAT plumber please call Rowdy Rooter first!!!!
http://www.rowdyrooter.com
Humboldt, AZ 86329
Septic Tank Pumping
Very disappointed; I have been a Costco member for over a decade and have always found Costco products and service to be very high quality and value; so when I was approached to consider a A/C maintenance check I did not hesitate to think it would be quality and value.
A technician arrived from Parker and Sons on September 16th and did the check/tune up on my 4 units. He was on time, polite and professional. When he was done, he explained that one unit had a electrical connection that had a broken set screw from previous poor maintenance that was causing arcing and sparking and could catch the unit and the house on fire at anytime and additionally I had 4 capacitors needed to be replaced due that they too could fail at anytime. He informed me that if I did not replace the capacitors at this time, they could fail any day causing major damage to the compressor and requiring the compressors to be replaced at a cost of approx $3000 each.
The technician stated the total cost would be around $2600 and if I did not take action I could be looking at the house catching fire and also future much more expensive repair bills due to failed compressors needing to be replaced as a result of a failed capacitor. Due to the high sales pressure and scare tactic I agreed to have the work done. He notified me when he was done with the work. I asked for the warranty paper work, the invoice of the parts and part#s of the equipment that was replaced, receipt for payment, and I had the expectation that the old parts would be left me with. He stated he would complete the paperwork/invoice, and the receipt when he returned to his truck. He went outside, when I did not hear back from him after about 15 minutes I went outside and discovered he had departed without leaving the invoice, warranty paper work, receipts or old parts. A week later I still do not have them.
I felt I had just been scammed and did a little research on line and also taking to other HVAC technicians in the area. I discovered that the amount I paid for the work quoted was significantly above market rate and also discovered that it is rare that a failing/failed capacitor causes damage requiring a compressor to be replaced; typically the capacitor fails causing the compressor not to start...replacing the capacitor runs from $75 to $150 including labor.
I choose using this Costco service because I trust Costco and have always found very good value in their products and services. In this case I feel very strongly that I was taken advantage of and paid way too much. Assuming these parts needed to be replaced, the market value for all the parts to include labor should not have exceeded $1000-$1500 tops by my post work estimates; not close to the $2600 I paid; I feel I was taken advantage of and am disappointed Costco would associate its brand with a service such as this.
A technician arrived from Parker and Sons on September 16th and did the check/tune up on my 4 units. He was on time, polite and professional. When he was done, he explained that one unit had a electrical connection that had a broken set screw from previous poor maintenance that was causing arcing and sparking and could catch the unit and the house on fire at anytime and additionally I had 4 capacitors needed to be replaced due that they too could fail at anytime. He informed me that if I did not replace the capacitors at this time, they could fail any day causing major damage to the compressor and requiring the compressors to be replaced at a cost of approx $3000 each.
The technician stated the total cost would be around $2600 and if I did not take action I could be looking at the house catching fire and also future much more expensive repair bills due to failed compressors needing to be replaced as a result of a failed capacitor. Due to the high sales pressure and scare tactic I agreed to have the work done. He notified me when he was done with the work. I asked for the warranty paper work, the invoice of the parts and part#s of the equipment that was replaced, receipt for payment, and I had the expectation that the old parts would be left me with. He stated he would complete the paperwork/invoice, and the receipt when he returned to his truck. He went outside, when I did not hear back from him after about 15 minutes I went outside and discovered he had departed without leaving the invoice, warranty paper work, receipts or old parts. A week later I still do not have them.
I felt I had just been scammed and did a little research on line and also taking to other HVAC technicians in the area. I discovered that the amount I paid for the work quoted was significantly above market rate and also discovered that it is rare that a failing/failed capacitor causes damage requiring a compressor to be replaced; typically the capacitor fails causing the compressor not to start...replacing the capacitor runs from $75 to $150 including labor.
I choose using this Costco service because I trust Costco and have always found very good value in their products and services. In this case I feel very strongly that I was taken advantage of and paid way too much. Assuming these parts needed to be replaced, the market value for all the parts to include labor should not have exceeded $1000-$1500 tops by my post work estimates; not close to the $2600 I paid; I feel I was taken advantage of and am disappointed Costco would associate its brand with a service such as this.
3636 E Anne St Ste A Phoenix, AZ 85040