Best Electric Furnace Installation in Phoenix AZ
This company wow what a joke!!!
Take your business elsewhere!!!
A bunch of liars!!!!!
On 12/19 we called to have a line pumped out due to rocks. I had a plumber onsite waiting for them. Keep in mind I'm paying $125 an hour to my plumber.
We both spoke to Ken and explained exactly what we need and what's going on. We were told Pepe would be there and would pump the line out! Great!!! Hours pass and excuse after excuse then finally someone shows up with a shop vac.... REALLY???? He then gets on the phone with Donald who says tomorrow 12/20 someone with a pump truck will be there at 2pm. Ok no problem mistakes happen. So come Sunday I call to confirm my 2pm appointment and I'm told they are running 30 minutes behind schedule. Ok no problem I let my plumber know and he then plans to head over there. At 3pm I receive a call saying that the job they are working on is almost done and they will be there.. At this point I'm starting to realize this company is shady (no other way to put it). At 3:30 I am once again calling to find out what's going on. I very sternly tell them if they can't do the job please let me know so I can call someone else. The lady says no we are still coming.. By 4pm I've had enough after all I'm paying my plumber to stand around. I call the company back to find out what's going on. I assume I get an answering service because she has no clue what's going on then ask me if I need someone today!!! DUH LADY I HAVE A 2pm appointment! So then I call Donald who is rude, and a complete jerk! He tells me an emergency came up I said excuse me I have tenants with no toilet or shower. After your companies screw up yesterday and the urgency of this matter why was my emergency not handled? After he decided to use foul language I told him that he had cost me hundreds of dollars paid to my plumber. He cursed at me again so I told him I'm going to file a complaint with the bbb!
Very unprofessional company no wonder most of their Yelp reviews look fake!!!
http://www.reddiservices.com
Take your business elsewhere!!!
A bunch of liars!!!!!
On 12/19 we called to have a line pumped out due to rocks. I had a plumber onsite waiting for them. Keep in mind I'm paying $125 an hour to my plumber.
We both spoke to Ken and explained exactly what we need and what's going on. We were told Pepe would be there and would pump the line out! Great!!! Hours pass and excuse after excuse then finally someone shows up with a shop vac.... REALLY???? He then gets on the phone with Donald who says tomorrow 12/20 someone with a pump truck will be there at 2pm. Ok no problem mistakes happen. So come Sunday I call to confirm my 2pm appointment and I'm told they are running 30 minutes behind schedule. Ok no problem I let my plumber know and he then plans to head over there. At 3pm I receive a call saying that the job they are working on is almost done and they will be there.. At this point I'm starting to realize this company is shady (no other way to put it). At 3:30 I am once again calling to find out what's going on. I very sternly tell them if they can't do the job please let me know so I can call someone else. The lady says no we are still coming.. By 4pm I've had enough after all I'm paying my plumber to stand around. I call the company back to find out what's going on. I assume I get an answering service because she has no clue what's going on then ask me if I need someone today!!! DUH LADY I HAVE A 2pm appointment! So then I call Donald who is rude, and a complete jerk! He tells me an emergency came up I said excuse me I have tenants with no toilet or shower. After your companies screw up yesterday and the urgency of this matter why was my emergency not handled? After he decided to use foul language I told him that he had cost me hundreds of dollars paid to my plumber. He cursed at me again so I told him I'm going to file a complaint with the bbb!
Very unprofessional company no wonder most of their Yelp reviews look fake!!!
12268 N 92nd Dr Peoria, AZ 85381
Had these guys come out for a rejuvenation that they advertise. I have a new build home and wanted them to check everything out. They did a great job and made some adjustments to optimize the A/C system --things that the builder should have done. Will be using Goettl for all of my A/C needs. Keep up the good work guys!
https://www.goettl.com/phoenix
Phoenix, AZ
Up until a couple of weeks ago my family and I depended on Chas Roberts for our air conditioning servicing needs. Since our relationship has soured we chose a new provider, Parker & Sons.
All I can say is Wow! Austin provided exceptional customer service. He quickly diagnosed the problem: a fan motor was leaking oil. We had purchased the unit from Chas Roberts in 2013. Because they had deleted my customer account yesterday I wasn't able to determine if the factory warranty was active. Good news: Parker and Sons determined that Carrier will honor the warranty. A tech is coming by tomorrow to replace it.
It gets better. Austin identified a problem with a drain in our garage and effected a rapid repair.
Thank you Parker and Sons for helping us out on such a hot day.
All I can say is Wow! Austin provided exceptional customer service. He quickly diagnosed the problem: a fan motor was leaking oil. We had purchased the unit from Chas Roberts in 2013. Because they had deleted my customer account yesterday I wasn't able to determine if the factory warranty was active. Good news: Parker and Sons determined that Carrier will honor the warranty. A tech is coming by tomorrow to replace it.
It gets better. Austin identified a problem with a drain in our garage and effected a rapid repair.
Thank you Parker and Sons for helping us out on such a hot day.
3636 E Anne St Ste A Phoenix, AZ 85040
We recently sold our home in Surprise, AZ and needed work completed on our Carrier system as a result of the pre-sale home inspection. Our tech was so amazing he conducted himself in a professional manner and was very efficient in addressing the home inspectors concerns. He did a superb job, and we were highly satisfied with his performance. It was a pleasure doing business with such a courteous, qualified professional, and he was an excellent representative for Ace Home Services. I will be using them again and referring everyone I know!!
4814 S 35th St Phoenix, AZ 85040