Best Water Softener Installation in Phoenix AZ

They were excellently priced & professional to work with by phone... Did not try to hard sell me or create unnecessary urgency. They gave me all the info I needed to compare hot water heater replacement prices.  When I called back to schedule they got me in same day and treated my tenants with courtesy & professionaism. I will definitely use them again and recommend them to friends & family.

Service was very good. They let me know Chino was running late and he arrived promptly at the new time. He was friendly and respectful and did a nice neat job installing a new shower faucet valve.

We had a garage air conditioner/heater  split  unit installed last Friday and somehow, while installing, the heater to the main house stopped working. Last night we realized there was no heat when the internal house temp was 61 degrees. We called last night, and then numerous times today. We have been told there will be someone out within the hour -four times. No one has shown up. Very frustrated at their lack of response.

Found out from another contractor today that during the garage unit installation,the existing heater ducting was cut and never reattached. As a result, the warm air from the heater never flowed into the house.  It made the attic very hot and a potential fire hazard. When we called Parker and Son, we told the person who answered the whole story and we were told they would get back to us and they have not done so.

Please beware.

I purchased a kitchen sink faucet and had it installed by Yavapai Plumbing today 12/31/2019. The installation was fine, but the cost was outrageous. One hour installation, plus a angle stop valve ($8.00 part) and the total cost was $246.50. The $8.00 part I was charged $64.00. The service fee ($60.00) was also added on top of the labor cost of $135.00 which usually is not added to the labor charge by most legitimate businesses. I recommend another plumbing service.

Of all the reviews I've written, this review deserves all five stars the most*

We just bought a house and were working with our home warranty to try to resolve the issue. As it turns out, service employees who work for home warranty companies don't like to find big issues because they don't get paid that well. I had called about this issue a couple times and paid my $75 for them to leave without having fixed anything. Finally, someone who not only listened but understood what we were talking about. Through a simple inspection, our plumber Jim W was able to diagnose the problems we'd had with our sink, that every other plumber who didn't want to be here or put the work in, purposely brushed off or turned their shoulder on. Unfortunately, a section of our kitchen pipes were bad so we had to have them replaced. Fortunately for us, he took the time to go to battle for us, with our home warranty, so they would cover what they were supposed to cover. He spent hours on the phone and went above and beyond on countless occasions over the course of the whole ordeal.

It seemed we kept hitting obstacles, entering from the exterior concrete wall, we still needed to have our counters and cabinets uninstalled from our kitchen, so that they could bulldoze a portion of our kitchen floor in order to access all the piping and ensure they replaced everything that needed to be replaced to avoid any future issues with the pipes. I was impressed that he managed not to break any of our tiled floor, I know he did his best, using precise detail, to avoid more damage (and cost to us).

Since, he does not do home restorations, that part was outsourced. They made his job difficult by not showing up when they said they would, but he always had a good attitude and great customer service and always found the time to accommodate us into his already busy schedule. He was always there when he said he would be, and if there was a chance he'd be doing something different he was very considerate to call or send a message. The home restoration place was supposed to reinstall our cabinets but didn't. Not only that, they damaged sections, and didn't bother re-cocking to make it look nice. It was not at all A.P.E.S. responsibility to fix or make that right in any way, but he went down to the hardware store almost immediately and did.  

It was all the little things about A.P.E.S. plumbing that I noticed, that I can easily say, I've never experienced elsewhere. And they may seem like little things, but to me, they are so significant, especially in terms of establishing great trust as well as integrity of a person, and a business... and it was through these little things that I learned that they cared. For example, I had opened the side gate for them to have easier access with their tools to enter the back door and he saw me struggling to lock it ONE TIME. He put WD-40 on it for me, and it was like a brand new lock there after. Then there's that one time he fixed the access door to the kitchen sink. It used to hang funny. It used to drive me nuts. I never brought this up to him, and I never asked him to fix it. He never charged me for it, and he didn't even mention it to me. I noticed when he finished everything after they finished the job, and it just left me feeling amazed that people who believe in this old time, customer service still exist.

They did several other things for us as well, including running the camera down the line, and just to be prudent, the hydro wash. We couldn't be happier with the work that was produced from this company.

I am only disappointed that this plumbing service does not come up immediately when I am searching for plumbers.

Don't go anywhere else, you might regret it. But in this case I can guarantee, if Jim is there, and something can be done about it, you will be forever grateful, just like me.