Best Hot Water Recirculation Pump Repair in Phoenix AZ

We purchased our 1st home at the end of last year. We knew going into the summer we wanted to get both A/C units serviced before we get into the real heat soon. I found AHWA through Google and Yelp reviews and decided to give them a call. I spoke with Tom who was friendly and accommodating and was able to get us in next day. John called morning of to see a time that works best for us. My mother in law was here when tom arrived for service. She said he was on time and very friendly from the start. He cleaned and services both A/C units and was even kind enough to change out our filters upstairs for us! John called me when service was complete to go over everything and we ended up purchasing a package through them for our heater service in the fall. My mother in law can be hard to please and even she can't say enough good things about this company. It's hard to find GREAT customer service these days but AHWA has it figured out! We will def be using them in the future and recommend them to everyone!

On time, knowledgeable, and good communication make these guys the best I've seen. They take the time to explain the situation face to face in layman's terms and make recommendations. Unlike the other guys who mumble technical jargon while they're on the run and hand me a big bill. Hayes techs are invested in the work and seem happy to help. They also have expertise, and even corrected some issues created by previous companies.

I had a reverse osmosis system placed under my kitchen sink several years ago by Proskill. I have had Proskill service it each time it needs a new filter. Each time someone comes to my home, they are professional courteous and knowledgeable. I love that they wear shoe cover ups when they come into the home. Recently, I had them out for a service call. The technician did a great job. He lived out the standards that Proskill has set. When he left, I noticed a small chip in one of my tiles. I contacted Proskill and a manager called me back the next morning. He was very kind, and thoroughly explained how nothing his technician does could cause a chip in the tile. He also explained how all of their tools have rubber endings so that they can't scratch the floor when they set them down. He told me that he went through the technicians tool bag to make sure all of his tools were in compliance. He also spoke with the technician and confirmed that Nothing was done during the service that could have caused the chip. I appreciate the thoroughness of him following up with me and with the technician and I am satisfied with the result. Epic customer service. I will be calling them again for my next service.

As a customer, when you get top tier customer service, others should know. Hansen Family Plumbing and Air is top notch.

We had an issue with the AC not blowing cool air so I called & spoke to Gabriella who was courteous & prompt. She was able to dispatch Luis & Andrew to our home in less than an hour. I know that may not always be as convenient but we're impressed & grateful, nonetheless.

Both Andrew & Luis were able to get it working with thorough explanations. They also gave feedback as to some  peripheral issues with the home layout. To wrap it up, they closed with a possible forecast down the line but didn't try to upsell us on anything. They said we should be good for this & next year.

If we have future AC issues, Hansen Family Pluming and Air is who we'll call.

Great response and communication- Jason supplied a through quote at a great price and offered many options. Arrived on time and was helpful!

Mark did an excellent job replacing our 40 gallon  water heater. He came on time and completed the job in no time. Mark is very pleasant and I highly recommend his company

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

I can't begin to say how grateful I am to have Hansen Family Plumbing as our go to plumbing service!    We dont have many issues but when we need something installed, fixed or repaired, Erik and his team have ALWAYS been OUTSTANDING!   Today we had the pleasure to meet Zack!    Zack and his working partner went above and beyond.   I wasn't home but he communicated very well with me.   I trust not only Zack, but any of Erik's team members to be in my home when i cant be there.  
When it comes to supporting the local businesses, this is one service i am 100% proud to say i use when needed.  
Thank you to Hansen Family Plumbing for always taking good care of our plumbing needs.  
(Is there a way to sneak in an extra star to give you a 6 Star Rating?). I would if i could!

This company was called from my warranty company. They never called or followed up after initial tearing of my walls on the second day. Left me without water until I could get another plumber on day 6.
Unprofessional!!!!!​​

They were very responsive when I reached out for a quote and once the appointment was scheduled, they arrived on time. The job was not a complex one for plumbing, so it took just a few minutes. They finished the task, the final price was still the same as quoted. I would HIGHLY RECOMMEND THEM!

When our AC broke Luke came right out the next morning. He gave me a couple options, one of them being that my AC needed to be replaced. We already knew it was coming so we just went with the new one. There was a slight delay in getting the unit, however, they took care of us and filled up the existing AC so we were comfortable until the new unit came in. The company was in touch with us everyday letting us know any updates they had. The install was easy and painless! Every technician that I had contact with was extremely helpful and nice to work with. We will certainly invite them back to our house if we have any other issues. I would definitely recommend them to anyone who needs help!

David was dispatched to our home for a plumbing repair, and let me tell you he's a great technician and plumber. He explained things to us as he was fixing our leak from upstairs drain. The process from beginning to end was seamless from office communication, dispatch and subsequent repair. Great service and responsiveness from A.P.E.S. Thank you!!

This was my 3rd time calling PlumbSmart. Every experience I have had has been wonderful.  The 1st time I contacted them, they were the only company who could come out in a reasonable time frame. We had to shut the water off to the home, so of course coming promptly was important to me.   With each experience, I have nothing bad to say. They are great with their communication; they show up within the time given.  They called me prior to coming, even call to follow up with me after the repair has been completed.  Adam was the last plumber to service my home and he was great. Friendly, repairs went well and made sure to show me how to test my own water pressure on the home.