Best Hot Water Recirculation Pump Installation in Phoenix AZ

A day after returning from vacation, I walked into my garage at 5:30 AM, only to see water all over the floor.  Water heater!!  

I called American Home Water at 5:45 AM, thinking I would get a recorder.   Owner Tom Atkinson answered the phone, walked me through draining the system, and scheduled apt.  By 9:00 AM I had new water heater installed, and avoided disaster.

As I had planned on calling them that day to discuss a new water softener and RO system, I also purchased these from them.   Everything installed by 11:00 AM, and for a price that I am very happy with!

Recently had them come out to do a pre summer check on my A/C. Were very polite over the phone and in person. Will use next time :-)

Outstanding experience from start to finish. Scheduling was really easy and I appreciated the confirmation and reminder texts. On my scheduled day, I also received another text with the tech's name and picture prior to his arrival. Ryan even arrived 30 mins earlier than the estimated time frame. He was very professional, efficient and honest. I never felt like he was trying to up-sell me. In fact, he was quite honest as to whether something really needed to be repaired or replaced. Ryan also gave me various options and advice with another project. He laid out any concerns and even gave me time to research it further while he worked on something else. Overall, everything was completed in a timely and professional manner. I also found the fees to be very reasonable and competitive to other plumbing companies that I've dealt with in the past except these guys are more knowledgeable, professional and courteous. I will definitely use them again for any future issues and projects!

Updating my review over a year later because I still love Hansen Family Plumbing. They've been my go-to plumbers for all of my needs. They are quick to answer the phone and fit me into their schedule extremely fast. Robert is usually my tech and he is the best! He fixes all my plumbing issues promptly and keeps me informed about costs and processes so I can make informed decisions. On my most recent maintenance call, Robert flushed my tankless water heater, fixed a leaky sink and helped reconnect my shower water lines. Cannot thank this family enough for always promptly and cost-effectively helping fix my plumbing problems.

Paul was the technician that serviced our A/C for routine maintenance. He was prompt and I also received a courtesy phone call with ETA before he made his way over to our house which I GREATLY appreciated. He was very professional and explained the work he had completed and also the proposed preventative work he recommends we get done to ensure our unit lasts as long as possible before having to replace it. I recommend Northern Air Mechanical Services and will continue to use them for maintenance services and repairs if ever needed.

Mark did an amazing job on the installation of my garbage disposal.  Also reasonably priced.  Will definitely call him for my Plumbing needs.  Recommended.

Derek was on it! My A/C went out in the middle of night,  and he was the 1st one to respond and able to get here the fastest! Total life saver! Definitely recommend this company if you need any service!

I can't begin to say how grateful I am to have Hansen Family Plumbing as our go to plumbing service!    We dont have many issues but when we need something installed, fixed or repaired, Erik and his team have ALWAYS been OUTSTANDING!   Today we had the pleasure to meet Zack!    Zack and his working partner went above and beyond.   I wasn't home but he communicated very well with me.   I trust not only Zack, but any of Erik's team members to be in my home when i cant be there.  
When it comes to supporting the local businesses, this is one service i am 100% proud to say i use when needed.  
Thank you to Hansen Family Plumbing for always taking good care of our plumbing needs.  
(Is there a way to sneak in an extra star to give you a 6 Star Rating?). I would if i could!

This company was called from my warranty company. They never called or followed up after initial tearing of my walls on the second day. Left me without water until I could get another plumber on day 6.
Unprofessional!!!!!​​

Sam seemed to be very knowledgeable and told us to not worry about a few minor things in our inspection report. He fixed 2 taps with leaks and our water heater leak quite easily. He also fixed a bigger leak by cutting through the dry wall. Since we did not know any drywall person in the locality, Sam was very helpful in getting us in touch with a person and also scheduling him to come in right after the leak was fixed.
The impression I got from him was that he puts customer satisfaction before anything else and has the most reasonable rates around. Will definitely use this company for any and all future plumbing and HVAC projects !

They gave me a quote on a new air conditioner.
I agreed to there quote & installation.
They showed up and completed the job on time as promised.
I highly recommend these guys to do a very professional job.
They completed as promised and did an outstanding job.

Richard Ortega

These guys came out because we were experiencing a strong sewer gas smell in our Master Toilet.  They came out pulled the toilet, replaced the wax ring and re-caulked.  After they left the Toilet would squeal when flushed and the sewer gas smell never went away, we tried to call them back but they would not return our calls until after the callback period ended with the home warranty company.  They came out a second time fixed the squeal but said the sewer gas smell cannot be fixed.  I would have like to see them do something to troubleshoot the problem, check the vents, scope the line, anything... but after two paid trips to our house we still have the same problem.

DO NOT USE THIS COMPANY ... They charge more than other plumbers.  A simple shut off valve on the toilet cost me over $180 because apparently there were other problems with the toilet which were not there before ... REALLY ???