Best Electric Furnace Repair in Phoenix AZ
Damage Restoration
I would give Twin Home Experts MORE than the five stars for the workmanship on our new shower install. They removed a garden tub and old shower in the master bath and replaced it with a beautiful walk-in shower. Chad and Chris were punctual, easy to work with, and kept the work area clean throughout the entire process.
In my opinion, the company's willingness to keep us updated and reach out to us when necessary would earn zero stars. The initial bid was done December 11. At that time we were told that we would receive an install date right after the holidays. That never happened so I called after several weeks. To make a very long story shorter, I had to call multiple times before construction finally began on Monday, January 31. I did not mind the delay at all, but we felt they should have kept us informed.
The job was 99% done, but couldn't be completed because of a missing piece of glass. Chad told us about it, and told me they would be in touch the following week. Again, no communication from Twin Home, so I had to do the calling. I was told they would be here one specific morning and they never showed and never called, so after waiting for more than three hours, once again, I had to call. In the company's defense, my calls were always returned, but it was truly frustrating that I had to initiate all the contacts.
The job is finally complete and looks wonderful, and you can bet they are willing to contact us NOW for final payment! Interesting. In summary, we are happy with the end result, but I suggest Twin Home works on communicating with customers. It just shouldn't be that difficult and would be the cherry on top of their excellent remodel and plumbing skills.
https://twinplumbing.com/arizo…
In my opinion, the company's willingness to keep us updated and reach out to us when necessary would earn zero stars. The initial bid was done December 11. At that time we were told that we would receive an install date right after the holidays. That never happened so I called after several weeks. To make a very long story shorter, I had to call multiple times before construction finally began on Monday, January 31. I did not mind the delay at all, but we felt they should have kept us informed.
The job was 99% done, but couldn't be completed because of a missing piece of glass. Chad told us about it, and told me they would be in touch the following week. Again, no communication from Twin Home, so I had to do the calling. I was told they would be here one specific morning and they never showed and never called, so after waiting for more than three hours, once again, I had to call. In the company's defense, my calls were always returned, but it was truly frustrating that I had to initiate all the contacts.
The job is finally complete and looks wonderful, and you can bet they are willing to contact us NOW for final payment! Interesting. In summary, we are happy with the end result, but I suggest Twin Home works on communicating with customers. It just shouldn't be that difficult and would be the cherry on top of their excellent remodel and plumbing skills.
9375 E Shea Blvd Scottsdale, AZ 85260
Damage Restoration