Best in

Jose was able to come by the next day to look at our leak. He took the time to explain and answer our questions. After quoting other companies we went with his professionalism and reliability. He didn't pressure us into a decision but offered time and suggested we called around. We will definitely use him again in the future if needed.

Joseph came out today as scheduled, and walked every zone, made adjustments as needed. He also added an extension uprod and one head that needed replacement.  He reprogrammed the control box and was a pleasure to deal with ! A five star experience!

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

We purchased a new home that had some of the hardest water I have ever experienced.  My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather.  We were also concerned about how dry our babies skin was getting from their regular baths.  A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options.  They came over to the house immediately and took the time to look over everything and explain how the whole process would work.  They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated.  They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises.  I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long.  You really do get what you pay for.  They started work quickly and it was so nice having them around for the couple days they were here working.  Such lovely personable people who were fun to chat with.  They were so kind to my two 18 month old twins who just adored them.  While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet.  They did such a beautiful job.  They were so quiet, respectful, and clean while they were working.

Christie and Guillermo have saved me many times. I have several rental properties and have had several emergency situations and Basin came through!

I highly recommend them in SA!

Great service, two guys named Kevin and James came out the same day that I called, quoted for free, and charged slightly more than what other companies wanted to just find the leak. They dug to a tree and fixed the leak quickly. They are also picking up the tree they dug up for free. Kevin and James are knowledgeable, professional, and nice guys.

Matt Harrington came to my home to check on a leak and he follow covid protocol. He also check which I though it was a broken pipe end up been something smaller and he was very good on trying to make sure I wouldn't spend much if not needed. They also recommend me another company that help me with other repairs at very fair price. I definitely recommend Blue frog... hopefully I don't need you guys again but if I do I would call them. I called other companies and their service fee was outrageous! $165 just to come check but this company was very fair on price.

Most unprofessional plumbers in san antonio. They will lie and treat you with utter disrespect. They don't communicate either with the leasing agents nor the tenants. They barge into your home with little to no notice while people are undressing and they yell and hang up the phone on their clients. They speak vulgar to you if you ask questions or ask that the work be done in a timely manner. Worst experience ever and will always speak about the poor service that was provided.

DO NOT USE THIS COMPANY. We used Franco on a recommendation and the entire process has been a joke.  We had a leak in the shower faucet he said he fixed it for $500 only to be told that the entire shower and bath tub area needed to be ripped out because the leak was in the shower wall. No credit for the $500 already paid. The walls and bath tub were ripped out and we were left for 4 days with an exposed moldy wet mess, he had a church retreat to go to, that should have been our first clue that the project was going to go sour. Then, after asking and asking for a written estimate, 2 weeks later,  he wrote one because we refused to give him any money. Now, 2 months later we are still trying to get Mr. Franco to complete the project. We are not paying him the balance of $3362 until the project is complete. He blames every problem or delay on someone else. This is his business. Days go by with no work done only empty excuses. Now, he tells us that he is retired, retired? then why start the project??? As of tomorrow he is going on vacation and sending his Pastor to complete the project. That says a lot right there. If you read a positive review on this company it was probably written by him or one of his family members.

We had a bad experience. We specifically asked for one type of service and they sent out a different type of technician and attempted to charge us a $100 for the service. We decided to go with a different service.

I hired them due to a sewage smell in one of the bathrooms and $840.00 later a hole in my wall that I did authorize to find a vent pipe with no luck I stopped the bleeding and told there master plumber to stop working on finding the problem. And it turns out a $15 bad wax ring that they installed around 1 year ago was the problem that my renters discovered with no plumbing experience. What should have been a $100 max job cost me $865 and a hole in my wall to replace a wax ring.
I WOULD NOT RECOMMEND THIS COMPANY