Best in

We used Dutton plumbing to sweep our chimney and they were fantastic! Quick scheduling, very responsive, and friendly! They are knowledgeable and efficient! We will be using them for all of our future plumbing needs! Highly recommend!

Water heater went out the Friday before 4th of July.  He came and tried to fix it, but couldn't. He came back the following Monday to put a new water heater in.  Have a 6 year warranty and hot water again. A bit pricey, but he is always nice and explains stuff.

Troy is awesome reliable and very knowledgeable. I will call him everytime I need a plumber

Andrews was the best by far when I had to replace the furnace in my modular house three years ago. One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient  furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

I highly recommend this family-owned company.  They have been a blessing to us when we need immediate help.  Right there within an hour and correct the issue the same day.  They have even helped us when we were leaving to go out of state and stayed with me on the phone giving me updates.  Excellent company!

Stage two of my plumbing leak saga - after TSI Energy Solutions located the leak for me I needed to have someone come out and repair it.  I contacted Roby's and another company prior to knowing where the leak was (since I was honestly just gathering information) and not fully understanding what would be covered under insurance.  Very stressful time.

As part of the quote process, Roby's and the other company both thought I would need a completely new line (again - prior to knowing where the leak was).  Roby's gave me a very detailed handwritten quote for both a new line and a quote for repair if the line was outside of the home.  The other company was sort of meh on a repair and really just wanted to run a new line (which was about 4X the cost of repair if it could be done).  Once I had the location of the leak outside I decided to go with Roby's for the repair.

They wanted the water off for a couple of days prior to repair - the ground was so saturated with water (and it was in late February there was 6 of snow on the ground and it was flipping cold).  We had the water shut off on Friday and it was off for a good five days prior to them coming out.  They started work on Tuesday.  He also indicated that due to the saturation of the ground and location of the leak they would hand dig to the water line since the excavation equipment would have really torn up the yard and sunk into the ground.

Day 1 - the master plumber's (Jason) helper started digging and they had a hard time finding the line.  He spent about 3 hours digging and still couldn't find it.  They had to sump water (and mud) into the side yard as the hole kept filling up.  What a mess.

Day 2 - they both came back and after a couple of hours found the pipe about 5 feet down and a bit off the mark from TSI.  Small hole in the service line - likely an impurity in the copper.  Replaced the section of bad pipe with CPT, checked the water again at the meter and house to ensure there were no additional leaks, and started filling in the hole.

A few days later - the helper came back and finished up the hole filling in and cleaned off the side of the house.

The total cost for the line repair was labor rate for the plumber ($115/hr) and helper ($45/hr) plus materials for the repair.  This totaled out to just over $1300 which was an accurate representation of the time spent.  This was slightly higher than what they quoted but with the time it took to find the line it was right.

I was exceptionally pleased with Jason and his helper's professionalism and diligence.  I'm not privy to the conversations had on their end but in my eyes this was a very difficult and hard repair due to the digging required and my guess there were several f-bombs involved.

A couple of weeks later - we received a card from Roby's thanking us for our business along with a comment card that we could fill out.  Very cool since I don't know I've ever received anything like that.  I found out later that Roby's had also run a gas line at my parents house and they were also impressed with their professionalism and diligence/attention to detail.

While I don't hope I need them, I will most definitely be calling Roby's in the future for my plumbing needs.  I was exceptionally happy with my experience with them.

Pros: Alacritous response time; expeditious and unobtrusive service. Cons: Exorbitant costs.

Jim Russell Plumming Heating and Air!!
Dont expect them to stand behind what they sell!! I called Saturday with a Unit not working as an emergency call. Was told someone would call me. Never got a call. We called someone else to come repair our unit. On Wednesday i called thdm back indicating i never got a call back asking if my unit is still under warranty. The lady told me she would research it and call me back. Ff to today, Friday still no call. I called back she told me she doesn't know and I need to ask the people that repaired my unit if it's under warranty! I said im sorry why would i ask them i bought from you... They know Lesa! And i wont be talked to this way!! WHAT????  You never called me back AT ALL but you're mad at me?? She hung up on me. So Abby and the staff at this place  do not stand behind their products and won't return calls to CUSTOMERS!! But she hung up on me because im upset I can't get an answer they are blowing me off and im not supposed to be upset!! My advice... DO NOT BUY ANYTHING FROM THESE PEOPLE!! Fyi Abby i just wanted to know if my unit had a warranty! I am a customer! I paid you for my unit it's your job to answer my questions re: said unit!

I have never left a negative review to public view however do not use this company.  Techs are amazing, owners are terrible.  I had a water line replaced it needed an inspection - the tech called and city said they would be be in the field until 7p however when he called they said they would not be out - left me with no water Fri-Sun.  Tech arrived Monday to get inspection - city arrived at 11a we didn't pass, owner said code changed he wasn't informed.  Tech changed line to copper called city out- passed but the line had a kink so the gents had to find the kink, but it and run new line.  Water was on at 3p Monday.  Clean up took until 7p.  The job was quoted as 1 day.  22 hours later the job was complete with 3.5 days left of no water.  I paid $7300 I asked for some compensation owner said he lost money and wouldn't give me any compensation but would lay seed where he dug the water main up.....at no cost.  These owners don't care about their customers only bottom line.  Spend your money elsewhere!!

Had Mansfield Plumbing take a look at plumbing issues at my rental property. Initially told them there were two issues.
Received a phone call after they had went to the property, they only checked one issue and never checked the second.
I was using a home warranty company and I made this clear during my initial conversation, they said there isn't any issues with that. When I called a second time per the home warranty company they have to speak with the plumbing company directly to get the diagnosis.
Before connecting them to each other I called Mansfield plumbing and spoke with Ashley to let her know this, she sounded irritated right when she picked up the phone and you could tell had zero interest in my business.
She was short, rude and had attitude with every question. I connected her with the home warranty company so she could give the information to them, again she was rude, short and had attitude (she was asked probably 7 simple questions).
I can't comment on the quality of their work because I won't be using them simply because of Ashley's horrible customer service.
On top of that even the home warranty representative commented (after Ashley hung up) that she was being short and didn't seem like she wanted to talk. This was definitely the worst customer service I've experienced since I can remember. I only leave reviews for businesses that do really well or really terrible, my terrible list is very short, but this business has been added to it.
Again to be fair, I have no idea how their quality of work is so I'm not reviewing that, but in regards to customer service my experience with them was very poor.