Best Bathtub in Fort Worth TX
I struggled with the star rating and choose a 3 only because I wanted the owner to notice this review, call me back, and see if he could consider lowering the price of the work his skilled technicians completed today. For the record, I have already paid in full.
This company deserves a 6 on a 5-point scale for the quality of the work, the responsiveness, the integrity, and the skill of its technicians. But they only get a 1 for their pricing. One master plumber and a solid technical plumber worked on our issue for exactly 4 hours and we were given a bill for $2,300! This works out to $287.50 per hour per employee.
Our problem was that we had a slab leak and our master bedroom floor was getting hot. The issue was local and even during the free diagnostic visit, the master plumber, a skilled magician called Damien Raines, identified the problem and proposed a solution to re-route hot water through a separate pipe and bypass the leaking pipe. I only have the highest words of respect and appreciation for every aspect of my engagement with Damien.
His quote was $1,800 - $2,400 and I immediately gasped, because the quote didn't include other repair caused by their work, such as if they cut sheet rock out to insert their pipe. We had to get these done on our own. Damien assured me that if the work was straightforward, he wouldn't charge me towards the higher end of the quote. He estimated about six hours for the job.
He and his assistant started work at 3:40 PM the next day and were done by 7:40 pm. The problem was not complex in the sense that the leak was only in one pipe. The pipe run was straight, from the water heater to the problem area. They found the leak in about an hour.
To reroute a new pipe, I admit that the work done was more involved as they had to cut nearly 10 square holes in the ceiling and drill holes through the joists to run their backup PEX pipe. But it took them only about 2 1/2 hours to do this part of the job, with about 30 minutes to clean up and finish the paper work.
The work and the professionalism of the two plumbers were outstanding. The office secretary was prompt. Their system of sending email and SMS updates is excellent.
But when someone estimates work that takes about six hours and completes it within four hours, and still charges us at the highest end of the quote citing complexity of the task - I don't know what to make of it.
The way I look at it is that if I am paying hundreds of dollars an hour, easy pieces and complex pieces are all rolled in to the rate. Besides, there was not much material cost either. PEX pipe costs about $100 for 300 feet; they must have used about $15 worth of pipe. This job was all labor.
I would have been glad to pay $1,800 for the work, but Damien said the price was $2,400. I asked for a discount and Damien agreed to lower it by $100. I honored our commitment and paid $2,300.
So, why am I writing a 3-star review? It's because plumbing issues are nearly always an emergency. If the slab leak is not fixed in time, it could cost tens of thousands of dollars in foundation repair costs, not to mention the headaches. Home owners seek comfort in knowing that a skilled technician can fix the problem. Talking to Damien yesterday made me feel assured that the problem would soon go away.
And to their credit, it did. But their work, skilled though it was, didn't merit paying out $287.50 per hour per technician. Because, according to Home Guide, the average plumber rates are as follows:
The cost of a plumber ranges from $500 to $800 for large repairs, and $125 to $350 for small jobs like repairing toilets, sinks, faucets, or bathtubs. Most plumbers charge between $45 and $150 per hour, and some have a minimum service call out fee or a flat rate of $75 to $250 on average.
homeguide.com/costs/plum…
This company deserves a 6 on a 5-point scale for the quality of the work, the responsiveness, the integrity, and the skill of its technicians. But they only get a 1 for their pricing. One master plumber and a solid technical plumber worked on our issue for exactly 4 hours and we were given a bill for $2,300! This works out to $287.50 per hour per employee.
Our problem was that we had a slab leak and our master bedroom floor was getting hot. The issue was local and even during the free diagnostic visit, the master plumber, a skilled magician called Damien Raines, identified the problem and proposed a solution to re-route hot water through a separate pipe and bypass the leaking pipe. I only have the highest words of respect and appreciation for every aspect of my engagement with Damien.
His quote was $1,800 - $2,400 and I immediately gasped, because the quote didn't include other repair caused by their work, such as if they cut sheet rock out to insert their pipe. We had to get these done on our own. Damien assured me that if the work was straightforward, he wouldn't charge me towards the higher end of the quote. He estimated about six hours for the job.
He and his assistant started work at 3:40 PM the next day and were done by 7:40 pm. The problem was not complex in the sense that the leak was only in one pipe. The pipe run was straight, from the water heater to the problem area. They found the leak in about an hour.
To reroute a new pipe, I admit that the work done was more involved as they had to cut nearly 10 square holes in the ceiling and drill holes through the joists to run their backup PEX pipe. But it took them only about 2 1/2 hours to do this part of the job, with about 30 minutes to clean up and finish the paper work.
The work and the professionalism of the two plumbers were outstanding. The office secretary was prompt. Their system of sending email and SMS updates is excellent.
But when someone estimates work that takes about six hours and completes it within four hours, and still charges us at the highest end of the quote citing complexity of the task - I don't know what to make of it.
The way I look at it is that if I am paying hundreds of dollars an hour, easy pieces and complex pieces are all rolled in to the rate. Besides, there was not much material cost either. PEX pipe costs about $100 for 300 feet; they must have used about $15 worth of pipe. This job was all labor.
I would have been glad to pay $1,800 for the work, but Damien said the price was $2,400. I asked for a discount and Damien agreed to lower it by $100. I honored our commitment and paid $2,300.
So, why am I writing a 3-star review? It's because plumbing issues are nearly always an emergency. If the slab leak is not fixed in time, it could cost tens of thousands of dollars in foundation repair costs, not to mention the headaches. Home owners seek comfort in knowing that a skilled technician can fix the problem. Talking to Damien yesterday made me feel assured that the problem would soon go away.
And to their credit, it did. But their work, skilled though it was, didn't merit paying out $287.50 per hour per technician. Because, according to Home Guide, the average plumber rates are as follows:
The cost of a plumber ranges from $500 to $800 for large repairs, and $125 to $350 for small jobs like repairing toilets, sinks, faucets, or bathtubs. Most plumbers charge between $45 and $150 per hour, and some have a minimum service call out fee or a flat rate of $75 to $250 on average.
homeguide.com/costs/plum…
5520 Davis Blvd, North Richland Hills, TX 76180
Thanks to Skylar for all of his help today with our plumbing issue! He was very knowledgeable and provided great services. He diagnosed the root cause and fix the issue in a concise and timely manner. We would definitely recommend ABC Plumbing for all of your future plumbing needs!
5616 Main St, Watauga, TX 76148
My bathtub was leaking hot water only and they came out to go look at it fixed it did a great job and did a quick job as well I definitely would recommend.
Fort Worth, TX
Seriously disappointed. I had scheduled services the previous week because of a gas leak. O'Bryan calls an hour before their scheduled service to reschedule for two days later. I had rearranged my work schedule to this appointment. I am very frustrated, but luckily I was able to schedule another plumber whose service appointment is actually cheaper, and is highly rated on Yelp.
104 N Cedar Dr, Allen, TX 75002
Travis and his team did an amazing job with our complex custom plumbing project for outdoor gas lines for gas torches we were installing.
I wish we found them earlier in the planning phase, but once we had a chance to review the project together, the attention to detail was clear and I could see they had quite a bit of experience behind them.
The project went perfectly, and I couldn't be happier with the work they did - from figuring out how best to route the gas line to working around the landscaping that was part of the project.
Will definitely be working only with them in the future for plumbing projects; they know what they're doing and communicate it well!
I wish we found them earlier in the planning phase, but once we had a chance to review the project together, the attention to detail was clear and I could see they had quite a bit of experience behind them.
The project went perfectly, and I couldn't be happier with the work they did - from figuring out how best to route the gas line to working around the landscaping that was part of the project.
Will definitely be working only with them in the future for plumbing projects; they know what they're doing and communicate it well!
Fort Worth, TX
Legacy Plumbing was great they took care of our two commodes with no trouble. Great service and very professional. Reasonable rates that beat all the corporate plumbing companies. Mike the service guy was very efficient and quick to do a great job. Nice and pleasant.
15222 King Rd, Ste 1002, Frisco, TX 75036
I had to have major work on my wash out. There were roots growing into my line and the connections were off. Stram was great and walked me through it all showing me everything on his camera. The price was very reasonable and they did quick work. I'm very thankful to their professionalism and work quality as I was in a tough spot.
7513 Benbrook Pkwy, Ste 101, Benbrook, TX 76126
I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.
Azle, TX 76020
Kenny and Janice are a great team. As the son and brother of a plumbers I know good work. Kenny does quality work for a fair price. I give them the highest recommendation. Great work, easy to deal with, and fair prices. What more could yo want?
Fort Worth, TX 76105
Jeff showed up and accessed the problem and quickly fixed it... overall great, professional service!!!
Dallas, TX 75201
Cory and his assistant were great. They were on time for both appointments I had - One for Estimate and one for the work. I would not hesitate to bring them out again for any future plumbing needs that arise. I had them replace 14 Emergency water shutoff valves, install new washer water supply valve box, repair a toilet and repair kitchen faucet.
Fort Worth, TX
I noticed a puddle in front of my toilet after I flushed it and couldn't tell where the leak was coming from, so I called and left a message to schedule an appointment. Jeff returned my call within a few hours and scheduled a time to come out. He was punctual and came during the time we agreed upon.
When he looked at the toilet, within 2 seconds he had figured out that there was a little tube that had come loose and it just needed to be reattached for the leak to stop. I felt like such an idiot for not figuring that out myself and felt so bad for wasting his time. Jeff was so nice about it though. While he was there I had some questions for him and he was able to help me out with them. I offered to pay him for his time but he wouldn't charge me.
Even though this ended up not being a real plumbing issue, because of the service I received I will definitely be reaching out to Jeff again when there is a real problem.
When he looked at the toilet, within 2 seconds he had figured out that there was a little tube that had come loose and it just needed to be reattached for the leak to stop. I felt like such an idiot for not figuring that out myself and felt so bad for wasting his time. Jeff was so nice about it though. While he was there I had some questions for him and he was able to help me out with them. I offered to pay him for his time but he wouldn't charge me.
Even though this ended up not being a real plumbing issue, because of the service I received I will definitely be reaching out to Jeff again when there is a real problem.
210 E 7th St, Forth Worth, TX 76102
Great experience with Pablo from Bee Punctual Plumbing. Just like the other reviewers mentioned, he was on time, friendly, knowledgeable and hard working. He took care to explain to us the cause of the problem (which was Mr Handyman's error) and answered all of the questions we had. Definitely would use him again!
Fort Worth, TX
Top notch! Live Oak is professional from start to finish and its these details that help distinguish them from the crowd. Live Oak provided consistent updates on arrival time for the technicians, diagnosis of the problem, course of action with alternative options and thorough details down to the work that was completed including multiple photos of the job(the job was underneath the house)
This is the second time i've used Live Oak, it takes a lot to earn my trust .. there is no doubt when i need plumbing help again i will use Live Oak
This is the second time i've used Live Oak, it takes a lot to earn my trust .. there is no doubt when i need plumbing help again i will use Live Oak
2221 Justin Rd, Ste 119-459, Flower Mound, TX 75028
Pathetic service! I highly unrecommend them, at least this location that is! I originally called to have them locate the clean out and clean it out. They then came the day of and I was told by a guy named Jordan that they would be able I help me find the leak but needed to find a functioning camera that they didn't have that day. I was told that they would come out the next morning. The next morning, their office staff told me they wouldn't be able to send anyone out until later, since their guy made a mistake in scheduling it for the morning, they told me that the guy that had it scheduled had that day off or was on vacation, so I had to wait until 4pm for them to come out. Another one of their guys came and worked for 2 hours, afterwards he said after using their camera and cleaning everything out, there wasn't anything wrong, except that the house had no clean out. They were originally supposed to provide me a service contract prior to starting and couldn't even provide that, they only asked me over the phone if they could start and this was the only thing they could to get started at the time. Afterwards, the next day, I was called that they wanted to collect payment, and they hadn't even sent me an invoice, they just wanted me to pay without any invoice(here I'm thinking it's an established company). They were then charging me pretty much double of what I was originally told over the phone. When I questioned them, they were very rude and pretended as if they didn't know what I was talking about, once I chewed them out to do their own due diligence on what I was talking about, they then went and fixed their financial discrepancies and sent me an invoice(of which I had to request, otherwise they wouldn't of sent me anything).
Never again will I use this Rotor Rooter!
Horrible horrible service as well as customer service!
Never again will I use this Rotor Rooter!
Horrible horrible service as well as customer service!
4600 Marsalis St, Fort Worth, TX 76117
Both toilets backed up and it was July 4th weekend. Another company said they could come by on Monday. The situation couldn't sit until Monday. Was directed to go thru Mr Young sw Kim, she was very professional and courteous. Was given a window of 11-4 and plumber showed up promptly at 11a. Spoke with Eric and then Robert brought the 'snake' to take care of backup. I 100% recommend the company and will be reaching out to them for any plumbing issues. It's refreshing to deal with a company, that the owner and employees show that you as a customer are valued.
Fort Worth, TX
The owner, Ben, came personally and cleared two clogged sinks, flushed two water heaters, and then even fixed water pressure issues that I had with two separate sinks at no extra charge! I called the day before and he answered immediately and answered all of my questions. He then came out the next day, right on time, and completed all of the work. He gave a written quote BEFORE touching a thing, which was very competitive, and left no room for surprises. I would hire him again and recommend Ben and his team without hesitation!
Fort Worth, TX
HIGHLY RECOMMEND Ray & Chris at Anything Plumbing - outstanding plumbers who know what they are doing and can explain it! Their rates are very competitive & they charge by the job. They are honest, hardworking & straight forward guys who are willing to go the extra mile to make sure you understand what the problem is.
4040 N MacArthur Blvd, Ste 205, Irving, TX 75038
A superior company I've used on many occasions. Well trusted and respected. Several times I've had to call after hours and they were there to help. Thank you so much for your service.
Mansfield, TX 76063