Best Pipe Installation in Fort Wayne IN

Prompt service , did a excellent job would highly recommend there service. Technician was courteous and very knowledgeable

Called them to come out and fix two issues. Explicitly told the person on the phone what was wrong and they said they'd send someone out. Person gets here and takes a quick look.. says there's nothing he can do nor would they normally be able to and recommends another number to call. I get a bill for 0.25hrs at $106/hr and a $79 service call charge for something that should have been stopped on the phone.

I get they need to make money.. but do they expect anyone to call again after that?

My hot water heaters were failing after 17 years (I know, living on borrowed time).  I called Freedom and they were here right away.  We agreed on a path (I went tankless), a price, and a timing.  The guys were on time, hit their estimated times, and left my house cleaner than they found it.  

I highly recommend them and will be using them for all my future heating, a/c, and plumbing needs.

We had Trey our this morning for our free AC checkup that we get with their club plan.  As per usual the appointment was on time and Trey was very personable.  All checked out well!!  We've always been happy with Home Comfort Experts and will recommend them to friends!
Jeanie N.

I had them replace a handle on an outside faucet, install a faucet I had purchased already and rework an outside faucet that was leaking. They charged me $800. I would had did the work myself but I have lost strength in my hands. They were here 2 hours.

As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less)  to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice.  They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up.  Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.

This company has a very bad reputation with me! I called them out to work on a sewer line back in February 2019 and they not only sent out the worse and laziest worker they have! They gave me an arrival time in the early afternoon and the idiot arrived here at almost midnight, he told the tenants he'd be back the next morning and guess what? He never showed up! Said he was going to come talk to me but yet he never said a word to me! He not only did not do any work on the trailer, but he left everything laying on the ground and even allowed raw sewage to dump out onto the ground! Then they send me a bill for over $700 for nothing being done! I finally found another company to come and do the work which was done correctly! I will never use affordable sewer service ever again and if i catch them on my property ever again I'll file trespassing charges on them! I complained several times to them and all they wanted to do was argue with me and told me to call their owner! Really me call the owner? The owner should have been calling me! My best advice to anyone needing sewer work done don't call affordable sewer service, call someone else of you don't want a bill sent to you when nothing was done! They can eat that bill for over $700.00 because they will never get me to ever trust them again! You should not trust them either! Use Shoda, use golden rule, use anyone else but affordable sewer!

They were prompt and did their job. However, they did not respect the fact we have carpeting and walked through sludge and through the house. I had to clean my carpets and kitchen rugs after they left. Other than that, drains are cleared and thats a big deal.

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

They came out and charged me $120 to tell me they couldn't evaluate my septic until they had the plans from the county. They told me they would get them and call me back. I never received a return call, and every time I called them to check on the progress they had no idea what I was talking about. They basically took my money ran. Do not use this service for anything but getting your septic pumped.