Best Pipe Installation in Fort Wayne IN
First time using Perkins Septic. Staff member Jordon called before arrival and was very pleasant. Process didn't take him long and paying right then was an added bonus so it's all taken care of. See you in a few years Perkins team. Thank you!
1351 County Road 2, Ste 100, Ashley, IN 46705
Absolutely the best. They work clean, and can definitely solve your issue. They uncapped two dump pits that were covered with 8 inches of concrete each, installed a sump pump, and left it cleaner than when they began. John is willing m to work within your budget, but be realistic. They have to make money too. Not a discount service, but you get quality service at a fair price.
2234 N Clinton St, Fort Wayne, IN 46805
Travis and Nick did a great job installing a new AC for us. They were professional, efficient and knowledgeable. Great j
Dustin came today July 15 and quickly solved my question in less than 5 min. Thx
Dustin came today July 15 and quickly solved my question in less than 5 min. Thx
6015 Highview Dr., Ste B, Fort Wayne, IN 46818
We started working with Home Comfort about a year ago when we had our furnace serviced before the winter. They scheduled us for that same week. Anyone that comes into the house puts on footies so they don't track in dirt or mud.
During the first service, they told us that our furnace was in great condition but our air conditioner was 20 years old and would need to be replaced soon. Which we decided to do this summer. We got a few estimates from other companies. What made Home Comfort stand out is that the salesman checked everything. He took measurements of the furnace, he checked the insulation in the attic, and the estimate was over $900 less than any other estimates we'd received.
Our new A/C was installed within 2 days. Our purchase included a vent cleaning that was also scheduled rather quickly. Customer service was outstanding. The vent cleaning was a 4 hour process, and Dave was super friendly. He even told us about an additional filtration system to help with my allergy issues. He noticed that our carbon monoxide detector was no longer working. He suggested a brand and even told us the best areas to install it.
Once all was said and done, we got a thank you note with a mug. It's the little things.
During the first service, they told us that our furnace was in great condition but our air conditioner was 20 years old and would need to be replaced soon. Which we decided to do this summer. We got a few estimates from other companies. What made Home Comfort stand out is that the salesman checked everything. He took measurements of the furnace, he checked the insulation in the attic, and the estimate was over $900 less than any other estimates we'd received.
Our new A/C was installed within 2 days. Our purchase included a vent cleaning that was also scheduled rather quickly. Customer service was outstanding. The vent cleaning was a 4 hour process, and Dave was super friendly. He even told us about an additional filtration system to help with my allergy issues. He noticed that our carbon monoxide detector was no longer working. He suggested a brand and even told us the best areas to install it.
Once all was said and done, we got a thank you note with a mug. It's the little things.
Fort Wayne, IN
Flowtech is a joke. They are overpriced, and so unprofessional. My fiancé worked there last year and was let go, let me add very unprofessionally let go, was told he was no longer needed and the owner just walked away, and we are trying to buy a house now and needed a good word letter from Flowtech, went in over a week ago to ask for the letter, asked them to call us when they had an answer, still nothing, we went back in today and was told they can't write the letter, because we don't feel comfortable lying to a bank how are you lying might I add. He was let go. We understand they won't write the letter, but they were very unprofessional by not giving us a phone call to let us know they wouldn't give us anything. I'm not a person to complain, but when my fiancé was let go very unprofessionally he left no answers to his questions, nothing. We have used their business before, and never again will we. So sad.
208 E Chicago St, Columbia City, IN 46725
As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less) to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice. They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up. Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.
11913 E 450 S, Laotto, IN 46763
I called for some bathroom work. The receptionist was very nice and did a thorough job, which made me feel I was off to a good start. The price was very reasonable, so I chose to work with ASS (this acronym is pretty fitting, because that's how I feel about their service). Anyway, scheduled the appointment for 12:30-2:30 on the following Monday. I get a call at 9:00 asking why I'm not at home. I say appointment is for 12:30. He apologizes and said no one gave him an appointment time. Sure, that's fine. At least he is there early, ready to work.
The problem starts when he starts to work. He sends me out to get some parts. I come back with parts. He then says he can't finish that day because he needs different parts. He says he'll be back the next day. He never shows up the next day. I call ASS twice, and both times I am told he will be there soon. He NEVER calls to say he won't be able to make it. I should have just cancelled the service there and found someone else, but by now I'm in it. I call the next morning to see why I never even received a call that the plumber wasn't coming. I am told that he came by and told us he would be back the next day (which obviously did not happen). Anyway, AGAIN, we are told he will be there at 1:30 that afternoon (we are now on Wednesday). I call at 2:00 to see where he is. The receptionist says he is picking up some things and will be there soon. Fast-forward to 5:00 and STILL no one. I call again. Again I'm told he is on the way. Guy finally shows up at 5:30. He starts (barely) to work and says he needs some parts that he doesn't have and he'll be back tomorrow. He leaves without turning the water back on, but I am able to stop him before he pulls out of the driveway. He turns the water back on, but now the shower won't stop running. He now HAS to finish what he started, otherwise I'd have to choose between the water being off or the shower running all night. He finally comes back and manages to get the shower to turn off. Cue I'll be back tomorrow morning at 9:00. Tomorrow (now Thursday) at 9:00 rolls around and he is not back. Finally shows up at 9:45. I am at work, so my roommate, who had to wake up early to make sure the guy gets in, is there. He is PISSED. The guy bumbles around and leaves again because he doesn't have the proper parts. AGAIN! He has seen the shower on three separate days now. How does he not have the correct parts. I feel like this is some sort of scam. I call ASS and tell them they need to send out someone who knows what they are doing. They say someone is on the way. It is now an hour and a half later and no one has come back. The shower is leaking like crazy and it is still not fixed. I've heard the adage you get what you pay for, but this is ridiculous. I feel like I have to stick with ASS through to the bitter end because they owe ME money by now, right? Anyone else ever had a similar experience? I still can't wrap my mind around it.
Update: They finally managed to finish everything after 4 days of trying. I will admit, the price really can't be beat. They kept their original quote (which was almost $600 less than Roto-Rooter). I'm thinking the one guy was fairly new. They were nice at least. I feel I was a bit harsh, but they came on four different days and stayed for about 10-20 minutes on 2 of those days (doing it multiple times during those days too). The more I think back on it, I guess I was not too harsh. This is pretty unacceptable.
Update 2 (September 23rd, 2015): The shower they fixed has been leaking from the shower head since Saturday. My landlord called these guys back to fix it (as it has only been a few months since they were here). As you can imagine, I am not the biggest fan of this idea, considering the crap I had to deal with last time. Anyway, they were supposed to call me when they were on their way to fix the leak. I called twice throughout the day to make sure this was still happening and was assured that they would be out at some point during the day. I was told they always work past closing hours to finish any jobs they had promised, and they were behind because of a job earlier in the day (I'm assuming they were behind because they had to go back to the site multiple times as they did not have the proper parts/equipment/knowledge of how to do the job). Remember, I called TWICE, knowing they aren't very good at sticking to their word. Of course, as you can guess, they never showed up. I'm pretty much at my landlords whim right now, as he understandably wants it fixed for free as they couldn't get it right the first time. Unfortunately, I am the one who has to deal with them no-calling/no-showing because they can't even be bothered to let me in on the fact that I'm not worth their time (perhaps they didn't like my initial review). It would be comical in a comedy-of-errors/sitcom type of way, if it weren't happening to me.
The problem starts when he starts to work. He sends me out to get some parts. I come back with parts. He then says he can't finish that day because he needs different parts. He says he'll be back the next day. He never shows up the next day. I call ASS twice, and both times I am told he will be there soon. He NEVER calls to say he won't be able to make it. I should have just cancelled the service there and found someone else, but by now I'm in it. I call the next morning to see why I never even received a call that the plumber wasn't coming. I am told that he came by and told us he would be back the next day (which obviously did not happen). Anyway, AGAIN, we are told he will be there at 1:30 that afternoon (we are now on Wednesday). I call at 2:00 to see where he is. The receptionist says he is picking up some things and will be there soon. Fast-forward to 5:00 and STILL no one. I call again. Again I'm told he is on the way. Guy finally shows up at 5:30. He starts (barely) to work and says he needs some parts that he doesn't have and he'll be back tomorrow. He leaves without turning the water back on, but I am able to stop him before he pulls out of the driveway. He turns the water back on, but now the shower won't stop running. He now HAS to finish what he started, otherwise I'd have to choose between the water being off or the shower running all night. He finally comes back and manages to get the shower to turn off. Cue I'll be back tomorrow morning at 9:00. Tomorrow (now Thursday) at 9:00 rolls around and he is not back. Finally shows up at 9:45. I am at work, so my roommate, who had to wake up early to make sure the guy gets in, is there. He is PISSED. The guy bumbles around and leaves again because he doesn't have the proper parts. AGAIN! He has seen the shower on three separate days now. How does he not have the correct parts. I feel like this is some sort of scam. I call ASS and tell them they need to send out someone who knows what they are doing. They say someone is on the way. It is now an hour and a half later and no one has come back. The shower is leaking like crazy and it is still not fixed. I've heard the adage you get what you pay for, but this is ridiculous. I feel like I have to stick with ASS through to the bitter end because they owe ME money by now, right? Anyone else ever had a similar experience? I still can't wrap my mind around it.
Update: They finally managed to finish everything after 4 days of trying. I will admit, the price really can't be beat. They kept their original quote (which was almost $600 less than Roto-Rooter). I'm thinking the one guy was fairly new. They were nice at least. I feel I was a bit harsh, but they came on four different days and stayed for about 10-20 minutes on 2 of those days (doing it multiple times during those days too). The more I think back on it, I guess I was not too harsh. This is pretty unacceptable.
Update 2 (September 23rd, 2015): The shower they fixed has been leaking from the shower head since Saturday. My landlord called these guys back to fix it (as it has only been a few months since they were here). As you can imagine, I am not the biggest fan of this idea, considering the crap I had to deal with last time. Anyway, they were supposed to call me when they were on their way to fix the leak. I called twice throughout the day to make sure this was still happening and was assured that they would be out at some point during the day. I was told they always work past closing hours to finish any jobs they had promised, and they were behind because of a job earlier in the day (I'm assuming they were behind because they had to go back to the site multiple times as they did not have the proper parts/equipment/knowledge of how to do the job). Remember, I called TWICE, knowing they aren't very good at sticking to their word. Of course, as you can guess, they never showed up. I'm pretty much at my landlords whim right now, as he understandably wants it fixed for free as they couldn't get it right the first time. Unfortunately, I am the one who has to deal with them no-calling/no-showing because they can't even be bothered to let me in on the fact that I'm not worth their time (perhaps they didn't like my initial review). It would be comical in a comedy-of-errors/sitcom type of way, if it weren't happening to me.
1719 N Harrison St, Fort Wayne, IN 46808
They were prompt and did their job. However, they did not respect the fact we have carpeting and walked through sludge and through the house. I had to clean my carpets and kitchen rugs after they left. Other than that, drains are cleared and thats a big deal.
Defiance, OH 43512
So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!
1830 Wayne Trace, Fort Wayne, IN 46803
They came out and charged me $120 to tell me they couldn't evaluate my septic until they had the plans from the county. They told me they would get them and call me back. I never received a return call, and every time I called them to check on the progress they had no idea what I was talking about. They basically took my money ran. Do not use this service for anything but getting your septic pumped.
55910 Currant Rd, Mishawaka, IN 46545